Helpdesk jobs in Baltimore, MD

Helpdesk Shift Supervisor (Annapolis Junction, MD)

Maryland

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Today

Description & Requirements Maximus is seeking a Helpdesk Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As Helpdesk Shift Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other Operations Support Center operators, and act as both mentors and

Full-time

USD 55,000.00 per year

Oracle Cloud HR Help Desk Consultant (Remote)

Remote

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11d ago

Azusa Solutions is seeking an Oracle Cloud HR Help Desk Consultant to join our team of talented consultants. This is an exciting opportunity to join a growing company comprised of highly qualified, highly impactful, and multi-talented individuals. This is a Remote position. Eligibility **Work must be performed in the contiguous US and involves remote work with possible scheduled on-site visits.** **Per federal government contract, U.S. citizenship is required.** Description In this role, you wil

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Full-time

100,000 - 155,000

HelpDesk Lead

Remote

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3d ago

Position 1: Job Title: Help Desk Lead Office 365 Location:100% Remote Visa:Any Rate:$25.00/Hour W-2 OR $30.00/Hour C2C Interview Process:Video (2 Rounds) Work Schedule:100% Remote Job Description: - Lead and manage the Help Desk team and day-to-day IT support operations. - Provide Level 2/3 technical support for end-user hardware, software, and access issues. - Strong hands-on experience with Microsoft Office 365/Microsoft 365 is required. - Troubleshoot Outlook, Teams, SharePoint, OneDrive, an

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Contract

Depends on Experience

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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4d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract, Third Party

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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4d ago

Easy Apply

Contract

$20 - $25

EMR Help Desk

Remote

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10d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

16 - 18

Help Desk/Desktop Support Technician

Baltimore, Maryland

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Today

About the Company Solvere Onehas established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere Onefocuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. Weprovide executive-level, white-glove support. Opening Solvere One has an open position for an Onsite H

Full-time

USD 55,000.00 per year

Help Desk Specialist (Tier 2)

Linthicum Heights, Maryland

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Today

Description Kaizen Approach is currently seeking an Help Desk Specialist (Tier 2) to provide technical support and problem resolution for users in a secure, mission-focused environment. In this role, you will diagnose and resolve escalated user access, hardware, software, application, and network issues that require additional troubleshooting beyond Tier 1 support. You will provide technical support for critical learning and training platforms, maintain technical documentation and standard oper

Full-time

USD 85,000.00 - 120,000.00 per year

Help Desk Manager

Fort Meade, Maryland

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Today

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Cap

Full-time

USD 120,000.00 - 135,000.00 per year

Help Desk Support Service Specialist - Intermediate - TS/SCI Required

Fort Meade, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Active Directory (AD), Computer Literacy, Help Desk Support Certifications: None Experience: 7 + years of related experience ship Required: Yes Job Description: Help Desk Support Service Specialist - Intermediate - TS/SCI Required Advance how our customers opera

Full-time

USD 32.70 - 44.24 per hour

Help Desk Specialist II

Annapolis, Maryland

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Today

Patriot, LLC is looking to add a Help Desk Specialist II l to our mission critical team in Annapolis Junction. Candidates MUST have a CURRENT Secret Clearance. Requirements Active Secret clearance is required. Candidates with dual citizenship cannot be considered 0-3+ years of experience in a Help Desk, Service Desk, or Call Center environment, or equivalent customer service experience. 0-3+ years of experience working with Incident Management ticketing systems (e.g., ServiceNow, Remedy, Jir

Full-time

USD 30,000.00 - 40,000.00 per year

Helpdesk Technician

Annapolis, Maryland

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Today

Job Title Helpdesk Technician Overview EverWatch is a government solutions company providing advanced defense, intelligence, and deployed support to our country's most critical missions. We are a full-service government solutions company. Harnessing the most advanced technology and solutions, we strengthen defenses and control environments to preserve continuity and ensure mission success. EverWatch employees are focused on tackling the most difficult challenges of the US Government. We offe

Full-time

USD 55.38 - 75.97 per hour

Help Desk Systems Administrator, Tier 1, 6am-4pm (AE26081527)

Annapolis, Maryland

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Today

AEITS, Inc., a GTSC company, is growing its team! Seeking a Systems Administrator, Tier 1. Location: Annapolis Junction, MD Shift Work - Monday to Friday 6am to 4pm All work is on-site. This is not a hybrid or remote position. Mission: Management and sustainment of the AWS infrastructure. Clearance: Active Top Secret SCI with appropriate polygraph. Certifications: IAT Level 1CompTIA A+ CECompTIA Network+ CETraining not acceptable to meet CE Requirement Requirements: High School diploma o

Full-time

USD 73,000.00 - 82,000.00 per year

IT Help Desk & Systems Administrator

Glen Burnie, Maryland

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Today

IT Help Desk & Systems Administrator Glen Burnie, MD Salary Range: $70,000 - $100,000 About Intuitive Machines: Intuitive Machines is an innovative and cutting-edge space company making cislunar space accessible to both public and private customers. Our mission is to further science and exploration, communications, and economic progress from the Earth to the Moon and beyond. With multiple NASA lunar missions in development and additional private missions on our manifest, we pride ourselves i

Full-time

USD 70,000.00 - 100,000.00 per year

Help Desk Systems Administrator, Tier 1, 12-10pm (AE26080924)

Annapolis, Maryland

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Today

AEITS, Inc., a GTSC company, is growing its team! Seeking a Systems Administrator, Tier 1. Location: Annapolis Junction, MD Shift Work - Monday to Friday 12PM to 10PM All work is on-site. This is not a hybrid or remote position. Mission: Management and sustainment of the AWS infrastructure. Clearance: Active Top Secret SCI with appropriate polygraph. Certifications: IAT Level 1CompTIA A+ CECompTIA Network+ CETraining not acceptable to meet CE Requirement Requirements: High School diploma

Full-time

USD 73,000.00 - 82,000.00 per year

Help Desk Technician II - TS/SCI W/ poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Installs, modifies, and repairs computer hardware and software both in person and usi

Full-time

USD 22.26 - 28.75 per hour

Help Desk Specialist L1

Annapolis, Maryland

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Today

Job Description SALARY RANGE $60,000 - $100,000/year DUTIES As a successful candidate for the Help Desk Specialist L1 role, you will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support. You will offer phone and in-person assistance to users in areas such as e-mail, LAN/WAN connectivity, directories, standard desktop images and applications, as well as COTS and GOTS software. You will serve as the initial point of contact for troubleshooting IT-related issues, inc

Full-time

USD 60,000.00 - 100,000.00 per year

Help Desk Agent (On-call)(2887)

Baltimore, Maryland

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25d ago

PSI Pax is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in California, MD. We are recognized as key contributors to our DOD Customer's mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in supporting our DOD customer's complex requirements. We help our customers nationwide coordinate services across their enterprises, enhance effic

Full-time

Multifunctional Field Technical Support (MFTS)/Help Desk (contingent 045)

Aberdeen, Maryland

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Today

This is contingent upon award. A secret security clearance is required. The CONUS Biometric Field Systems Technician supports the installation, maintenance, repair, and operational readiness of Biometric Collection Capability (BCC) systems across military installations. This role involves direct field support for biometric hardware and software systems, ensuring reliable performance in both mobile and static environments in support of Army Total Package Fielding (TPF) and associated lifecycle s

Full-time

Tier 1 Helpdesk Support

Annapolis, Maryland

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Today

Description: Columbia Technology Partners is seeking a System Administrator Level 1 to provide frontline technical support for end users in a fast-paced, mission-focused environment. This role serves as the first point of contact for IT support requests, assisting users with hardware, software, account access, and network connectivity issues while delivering exceptional customer service. The ideal candidate is a strong communicator with experience working in ticketing systems, troubleshooting co

Full-time

Helpdesk jobs in Baltimore, MD, USA