Helpdesk jobs in District Of Columbia

F2F :: Sr. Information Systems Specialist(HelpDesk)...(DC, 12+Months)...Locals Or Nearby only

Washington, District of Columbia

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Today

Sr. Information Systems Specialist Location Washington, DC Campus | 2nd Shift (Wednesday Saturday, 3:00 PM 11:30 PM) | Local DMV area candidates only Duration Through the end of the year Possibility of an additional 12-month extension Interview Mode in-person interview Job Description Important Notes: This is a 2nd Shift Help Desk position. FRB may require an in-person interview, so candidates should be available to attend if requested. Please ensure all candidates are thoroughly pre-scre

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Contract

IT Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Hybrid in Vienna, Virginia

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4d ago

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $33/hr w2 Hybrid Role - 3 Days a week onsite in Pensacola, FL // 2 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise.

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Contract

IT Help Desk Specialist (Tier II)

Washington, District of Columbia

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Today

Position Title: IT Help Desk Specialist (Tier II) Location: Washington, DC 20515 Project Duration: Long Term Contract Key Responsibilities: Image, configure, and deploy Windows desktops, macOS systems, and mobile devices against security baselines; register and validate assets in inventory. Install, patch, and troubleshoot hardware, software, and peripherals across Windows and macOS, maintaining compliance with Zero Trust / Defense-in-Depth standards. Enroll and manage mobile devices (iOS, An

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Contract

IT Help Desk Specialist

Hybrid in Tysons, Virginia

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15d ago

IT Help Desk Specialist (Tier II) Journeyman Level Federal Legislative Branch Support Position OverviewWe are seeking a Journeyman-level IT Help Desk Specialist to provide advanced, front-line technical support for a federal client''s information technology environment. Working as part of the Information Resources Management and Technical Services function, the specialists will serve as Tier II help desk professionals responsible for deploying, configuring, and troubleshooting Windows and macO

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Full-time

Depends on Experience

Help Desk I

Arlington, Virginia

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Today

Description Tyto Athene is seeking a candidate for the role of Help Desk I providing Tier I Information Technology Service Management (ITSM) services for a military customer. Responsibilities: Provide support to end users on a variety of issues to include identifying, researching, and resolving technical problems.Respond to telephone calls, email, and personnel requests for technical support. Document, track and monitor the problem to ensure a timely resolution and has knowledge of commonly us

Full-time

USD 62,000.00 per year

Help Desk Manager

Tysons, Virginia

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Today

Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance.Manage and mentor service desk staff, ensuring they are well-traine

Full-time

Help Desk Support

Washington, District of Columbia

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Today

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during designated hours of operation (7:00 AM-6:00 PM ET), ensuring compliance with defined SLA response and resolution timelines. Log, triage, categorize, prioritize, and resolve user-reported incidents using an industry-standard ticket management system; escalate u

Full-time

Help Desk Technical Support - Shift Wednesday - Sunday, 3:00pm -11:30pm- ship required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Microsoft Office, Service Desk (Inactive), Ticketing Systems Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washingto

Full-time

USD 25.63 - 28.75 per hour

Help Desk Technical Support - Shift Saturday - Sunday, 7:00am - 3:30pm & Monday - Wendesday, 3:00pm -11:30pm- ship required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Other Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Microsoft Office, Service Desk (Inactive), Ticketing Systems Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washingt

Full-time

USD 25.63 - 28.75 per hour

Help Desk Specialist

Hybrid in Vienna, Virginia

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Today

Job Title:Help Desk Analyst Location: Vienna, VA Type: Contract, long term expected Compensation: $20-25/HR Work Model: Hybrid onsite and remote Hours:M-F 8am-4:30pm No Clearance but full background check to include credit check is required Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues, outbound interactions, and emails Leverage resources to resolve technical issues timely Use PC applications (e.g., word processing,

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Contract

Depends on Experience

Help Desk Specialist

Arlington, Virginia

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Today

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and serve as the initial point of contact for troubleshooting hardware/software PC and printer problems. What's in it for you: Join a premier technology firm specializing in innovative solutions. Be part of

Full-time

Defense Travel System Help Desk Technician II

Washington, District of Columbia

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Today

Job Title: Defense Travel System Help Desk Support Specialist Job Overview Essnova represents a broad array of specialized talents, technologies, and proven program success across forty-three federal agencies and technology and professional services departments. Essnova is the 11th fastest growing federal contractor in the United States. We are driven by mission priorities, innovative solutions, uncompromised excellence in customer support, and best practice models. Working with Essnova requir

Full-time

Help Desk Specialist

Arlington, Virginia

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Today

Koniag Data Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist with an active Secret clearance to support KDS and our government customer in Arlington, VA. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Essential Functions, Responsibilities & Duties may include, but are not limited to:

Full-time

USD 24.00 - 32.00 per hour

Help Desk Lead/CAB Manager

Arlington, Virginia

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Today

Company Overview: At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation

Full-time

Help Desk Specialist

Remote or Washington, District of Columbia

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Today

Overview The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards. This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments. Background Ardent Eagle Solutions (AES) is see

Full-time

USD 26.00 - 33.00 per hour

Help Desk Technician - TS/SCI W/ Polygraph

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia Security+ - Comptia Security+ Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform techn

Full-time

USD 33.52 - 45.34 per hour

Helpdesk Manager

Washington, District of Columbia

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Today

Overview JOB SUMMARY: The Helpdesk Manager position is responsible for delivering our IT managed services to a client account with the support of a cross-functional team. Although technical capabilities are necessary, this role is primarily responsible for managing helpdesk staff, operations and customer relations. Responsibilities ESSENTIAL FUNCTIONS: Operations Management Ensure helpdesk policy & procedures are well documented and adhered to on a daily and weekly basis.Identify procedural gap

Full-time

Help Desk Specialist

Arlington, Virginia

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Today

TechFlow Inc. is an employee-owned company delivering mission-critical technology, engineering, and mission support services to federal government customers. We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform that securely collects, analyzes, reports, and exchanges data from Transportation Security Equipment. In this role, you will serve as a front-line resource for end users, providing responsive technical support to ensure the continued availability

Full-time

USD 45,000.00 - 50,000.00 per year

Tier 2 Help Desk Engineer

Washington, District of Columbia

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Today

Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, DC, and Cheltenham, MD. This position requires working at alternate sites in Washington, DC, and Cheltenham, MD, as requested. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time o

Full-time

Help Desk Specialist I

Washington, District of Columbia

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Today

Job Description Help Desk Specialist This position requires an active Top Secret clearance to be considered. A government contract requires that this position be restricted to provide documentation that you are a U.S. citizen or legal permanent resident to qualify. Join our team as a Help Desk/GSO Specialist supporting the Office of the Chief of Protocol (S/CPR). In this role, you will provide IT help desk support, troubleshoot technical issues, and assist with General Services Officer (GSO) fu

Full-time

USD 100,000.00 - 111,944.19 per year

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Helpdesk jobs in Washington, DC, USA