Helpdesk Jobs in Maryland

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GIS Analyst / Help Desk Support

Sunrise Systems, Inc.

•

Remote

Contract

Job Title: GIS Analyst / Help Desk Support Job ID: 25-09180 Location: Remote Duration: 12 months of contract Typical Experience: 24-36 months Job Description: Seeking a mid-level GIS Analyst with strong help desk experience to support the GIS Unit. The role includes troubleshooting, customer support, ticket documentation (ServiceNow), and GIS analysis using ArcGIS Pro and ArcGIS Online. Familiarity with linear referencing and excellent verbal communication skills are essential. Required Skills:
Easy Apply
Posted 18 hours ago

GIS Help Desk

DevCare Solutions

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Remote

Third Party, Contract

Job description This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams.Position require
Easy Apply
Posted 18 hours ago

GIS Help Desk Analyst-Remote

BURGEON IT SERVICES LLC

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Remote

Contract, Third Party

Role: GIS Help Desk Analyst Remote Long term contract Description: This resource is dedicated to providing help desk support and GIS analysis support through the next year. This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence rel
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Posted 20 hours ago

Help Desk Support Service Specialist

TEKsystems c/o Allegis Group

•

Odenton, Maryland, USA

Full-time

Description -Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware. -Handles problem that the first-tier of help desk support is unable to resolve. -May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. -Simulates or recreates user problems to resolve operating difficulties. -Recommends systems modifications to reduce user pro
Posted 3 days ago | Updated 11 hours ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician
Posted 32 days ago | Updated 5 hours ago

Help Desk Support/GIS Analyst - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Crop to Crop resumes are accepted This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to ot
Easy Apply
Posted 20 hours ago

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w
Posted 32 days ago | Updated 12 hours ago

GIS Analyst/Help Desk Support - Remote

VIVA USA INC

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Remote

Contract

Title: GIS Analyst/Help Desk Support - Remote Mandatory skills: GIS analysis support, help desk support, customer service, ArcGIS Pro, ArcGIS Online, Enterprise Ticketing Systems, ServiceNow, customer complaints, troubleshooting technical problems, documenting problems, referencing solutions Description: This resource is dedicated to providing help desk support and GIS analysis support through the next year. Typical Experience: 24-36 months This a Mid-Level GIS Analyst/Help Desk support contra
Easy Apply
Posted 19 hours ago

Senior Help Desk Engineer

ALTA IT Services

•

Bethesda, Maryland, USA

Full-time

Job Title: Senior Help Desk Engineer Location: Bethesda, Maryland Type: Contract Compensation: $80000 - $95000 annually Contractor Work Model: onsite in Bethesda MD Job Title: Mid-Level or Senior Help Desk Engineer Job Description: We are seeking a mid-level or senior Help Desk Engineer to support a 200+ person insurance company operating in a hybrid work environment. This individual will be responsible for managing day-to-day IT support operations, overseeing one onsite technician and a t
Easy Apply
Posted 12 days ago | Updated 11 hours ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A ca
Posted 24 days ago | Updated 5 hours ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 24 days ago | Updated 12 hours ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Des
Posted 60+ days ago | Updated 12 hours ago

CCaaS Shift Lead - Help Desk/Desktop support | Baltimore, MD Onsite | Contract W2 only

Next Gen Software Solutions LLC

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Maryland, USA

Contract

CCaaS Shift Lead - Afternoon Shift Baltimore, MD Fully Onsite | Contract W2 only Description of Work: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks tha
Easy Apply
Posted 3 days ago

Shift Lead- HelpDesk

Global CI

•

Woodlawn, Maryland, USA

Full-time

Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart Selected candidate must reside within two (2) hours of Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Bachelor's Degree and 3 years of experience, of experience OR 7+ years of experience in lie
Easy Apply
Posted 7 days ago

Help Desk Technician - TS/SCI W/ poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Remote Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help De
Posted 60+ days ago | Updated 5 hours ago

Help Desk Support Technician

Decisionpoint Corporation

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Baltimore, Maryland, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 60+ days ago | Updated 11 hours ago

Help Desk III

Kforce Technology Staffing

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Remote or Millburn, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client in Short Hills, NJ that is seeking a highly skilled and customer-focused Help Desk to provide advanced technical support to our user base, including internal staff, clients, customers, and partners. This role involves both remote and on-site support, with a focus on resolving complex hardware and software issues and ensuring a seamless user experience. Key Responsibilities: * Provide Tier 3 support for escalated technical issues via phone, email, and in-pe
Posted 13 days ago | Updated 7 hours ago

Helpdesk Technician I

Stefanini

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Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas
Easy Apply
Posted 4 days ago | Updated moments ago

Helpdesk / Desktop Support

Attractivate LLC

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Remote

Contract

Our client a major construction Company in the Houston area is seeking a temporay IT Manager for ongoing support. The best candidate will have 5-7 years experience supporting Field and Office based professionals. Experience: 5-7 years experience Helpdesk Level 1 - 3 Helpdesk / Desktop Support Responsibilities:Helpdesk / Desktop Support Ticketing Management Liaise with IT Vendors Security Camera Support Support of homegrown IT Reporting System
Easy Apply
Posted 7 days ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
Easy Apply
Posted 60+ days ago | Updated 1 hour ago