Helpdesk jobs in Michigan

Southfield, Michigan

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Today

Description With the goal of providing superior service and first contact resolution, delivers front line technical support to customers via multiple communication channels in a customer contact center environment. Uses detailed instructions, established procedures and prescribed guidelines to resolve technical issues and complete tasks for end users. This position is 100% on the phones. Job Duties: Provides solutions to a wide variety of technology related problems, issues, and questions or esc

Full-time

USD 27.00 - 29.00 per hour

Help Desk/Desktop Support Analyst

Rochester, Michigan

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support a short-term Contract assignment in Rochester, Michigan. This role will focus on assisting a large-scale PC deployment for approximately 350 users by preparing and configuring Windows-based laptops and desktops in a centralized setup environment. The ideal candidate brings hands-on desktop support experience, communicates well with end users, and can efficiently handle device setup, application installation, and basic

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Contract

USD 20.90 - 24.20 per hour

Customer Service Representative - Help Desk

Remote

•

Today

Description & Requirements Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS). Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits. This position will support our Centers for Medicare & Medicaid Services (CMS). The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and se

Full-time

USD 21.00 per hour

Help Desk Manager

Romulus, Michigan

•

Today

Description Our client is seeking an experienced IT Service Desk Manager to lead and elevate its IT support organization across multiple North American locations. This is a hands-on leadership opportunity for someone who enjoys building structure, improving processes, developing teams, and delivering exceptional customer service in a fast-paced, 24/7 operational environment. The ideal candidate has experience implementing IT service management best practices, leading technical support teams, an

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Full-time

USD 70,000.00 - 80,000.00 per year

Customer Service Representative

Remote

•

Yesterday

Handling incoming phone requests from customersHandling incoming electronic requests (Chat, Email, and Fax) from customersCreating, tracking, and resolving Human Resources (HR) application incidents and service requests.Fulfilling customer requests in a timely manner to meet Service Level Agreements (SLAs)Researching customer requests to ensure accurate information and resolutions are providedEscalating customer requests that cannot be handled at the Service Center to the appropriate support tea

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Full-time

15 - 20

Dynamics 365 Support

Remote

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17d ago

Job Title: Dynamics 365 Support Location: Sacramento, CA Job Type: Long term contract Mandatory Responsibilities At a minimum, five (5) years of experience applying analytical processes on IT projects.At least three (3) years of that experience must have been in systems analysis and design.A Bachelors degreeDesired Qualifications Up to three (3) years of additional year(s) above the mandatory minimum of five (5) years of experience.A minimum of one (1) project with demonstrated experience provi

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Full-time

Depends on Experience

Helpdesk Technician I

Remote

•

Today

Temporary position 4-6 weeks, with opportunity to extend/become full time hireProvide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Bachelor's degree or vocational in IT-related courses is a plus.Minimum of completed two (2) yea

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Full-time

$18 - $20 /hr

D&T Help Desk Analyst

Remote

•

Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

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Contract

Helpdesk Jr

Remote

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8d ago

Criteria-Need shipbecause of federal regulations and the sensitive nature of the work involved. Ability to obtain Public Trust Clearance Job Description Perform over-the-phone & email response Technical Support [First Level] for registered enterprises utilizing Government-owned verification systems.Provide first level support for GOTS application errors for stationary and mobile devices.Application customer account management to include restoration of account access and liaison with Second and T

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Full-time

60,000 - 70,000

Help Desk Analyst

Remote

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25d ago

Immediate need for a talented Help Desk Analyst. This is a 12+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-19888 Pay Range: $20 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Provide first-level technical support to end

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Contract

$20 - $25

Help Desk Technician

Remote

•

20d ago

Job DescriptionJob Title: Help Desk Technician Location: Atlanta, GA Fully Remote Eligibility: Candidate must be eligible to be employed in the United States CDC Service Desk - Weekend Shift: Sat-Sun 5 AM to 6 PM Mon-Tues 12 PM - 9 PM New Employee Training 7:30 AM- 4:30 PM (four weeks) Job Description: Advance how our customers operate while you advance your career. Join as a Help Desk Technician I and build an impactful career in enterprise IT, collaborating with people who are driven and res

Full-time

18 - 19

Help Desk Analyst (Tier 1)

Remote

•

Today

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Mission Support Services (MSS) is seeking a Help Desk Analyst (Tier 1) to join our team on the End Use

Full-time

Help Desk Support - Part Time Weekend Shift - Remote

Remote or Minnesota

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Today

Wunderlich-Malec Engineering is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States - we have a part-time IT Helpdesk Support Specialist position available for weekend shift. Two 12-hour shifts, flexible hours. This person can work remotely and will provide a range of duties focused on delivering technology to support operational needs and personal technology devices/equipment. The ideal candidate will provide support via phone,

Full-time

USD 23.00 - 31.00 per hour

Help Desk Support - Overnights - Remote

Remote or Minnesota

•

Today

Wunderlich-Malec Engineering is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States - we have an IT Helpdesk Support Specialist position available for overnight shift. This person can work remotely and will provide a range of duties focused on delivering technology to support operational needs and personal technology devices/equipment. The ideal candidate will provide support via phone, email, remote desktop control, and desk-sid

Full-time

USD 55,000.00 - 75,000.00 per year

Help Desk Technician III

Remote or Gloucester, Massachusetts

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Today

Job Title: Help Desk Technician Location: Hybrid in Gloucester, MA Position is contingent upon contract award Clearance Required: Public Trust Eligible Salary Range: $70K - $80K Application Deadline: July 30, 2026 To apply, please follow these steps: Visit ;/strong> Select the position you are interested in Review the job details, then click Apply Now Complete and submit your application Description IBSS is seeking a Help Desk Technician to support GARFO's Technology and Data Management (TDM)

Full-time

USD 70,000.00 - 80,000.00 per year

Lead Help Desk Project Manager- Senior Systems Engineering & Architecture (VA EHRM)

Remote

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Incident Handling, Incident Management, Incident Response Certifications: None Experience: 5 + years of related experience ship Required: No Job Description: GDIT's Federal Health Division is hiring a Lead Help Desk Project Manager- Senior Systems Engineering &

Full-time

USD 124,093.00 - 143,750.00 per year

Web Application Help Desk Support Specialist (Remote)

Remote or Stafford, Virginia

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Today

The following states/districts are excluded from this job ad: AK, CA, CO, CT, DC, HI, LA, MA, MN, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, VT, WA, WY Location: Remote in any United States jurisdiction not excluded from this job advertisement. We're looking for a Web Application Help Desk Support Specialist to solve technical issues, diagnose complex software and system problems, and ensure timely resolution of incidents! Apply today to join a mission-driven team supporting critical healthcar

Full-time

USD 45,000.00 - 50,000.00 per year

Help Desk Representative (Spanish Speaking)

Detroit, Michigan

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Today

Build a Bigger, Better, Bolder Future Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact. Your Mission: Provide first-level technical support and troubleshooting assistance related to Caesar Vision POS products, associated peripherals, and third-party delivery service platforms used by corporate and franchisee stores globally. T

Full-time

Help Desk Specialist

Remote or Washington, District of Columbia

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Today

Overview The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards. This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments. Background Ardent Eagle Solutions (AES) is see

Full-time

USD 26.00 - 33.00 per hour

IT Help Desk

Traverse City, Michigan

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Today

Responsibilities Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide hands-on technical support in a mixed office and production floor manufacturing environment. This role will support end users, deploy and maintain hardware, and assist with daily IT operations across an enterprise infrastructure that includes Cisco and Juniper networking, Microsoft 365, and virtualization platforms. The ideal candidate will be comfortable with in-person onsite support, hardware tr

Full-time

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Helpdesk jobs in Michigan, USA