Helpdesk jobs in Michigan

Hybrid in Dimondale, Michigan

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Today

We are seeking a customer-focused IT Help Desk Specialist 1 to provide frontline IT and service administration support for the Michigan Public Safety Communications System (MPSCS) under the State of Michigan's Cybersecurity & Infrastructure Protection Services division. This role handles Tier 1 technical support, ticket management, incident diagnosis, and service request fulfillment for state employees, first responders, and partner public safety agencies. Client: State of Michigan DTMB / MPSC

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Contract, Third Party

Depends on Experience

Help Desk

Hybrid in Dimondale, Michigan

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Today

Our client is looking for a Help Desk to be responsible for providing IT support employees and partners. Tasks: Log, track, and monitor all requests. Fulfill pre-defined and pre-approved services. Log, categorize, and prioritize incidents. Performs initial diagnosis and determine if escalation is necessary, either functional or hierarchical as appropriate. Investigate and diagnosis issues per internal policies and procedures. Apply resolutions and/or workaround as appropriate to restore cli

Contract

Depends on Experience

Help Desk

Hybrid in Dimondale, Michigan

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Today

HelpDesk Support Dimondale,MI Hybrid Key Responsibilities & Tasks: Communication: Answer incoming calls and emails, meeting identified response standards. Request Logging: Log requests for technical assistance received via the dedicated support phone or email into the ticketing system. Case Monitoring: Monitor open cases for resolution within established timeframes and escalate to appropriate parties when necessary. Performance Metrics: Maintain acceptable levels for identified metrics, such as

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Contract

Depends on Experience

Helpdesk Analyst - Dimondale, MI

Hybrid in Dimondale, Michigan

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Today

DTS is looking for HelpDesk Analyst for our direct client Position in Dimondale, MI Role description : Top Skills & Years of Experience: -2-3+ years of previous Tier 1 IT Helpdesk experience -2-3 + years of previous Service Administration experience -2-3+ years of IT Troubleshooting experience -Associates degree (IT Related) Required: 2-3+ years of previous Tier 1 IT Helpdesk experience2-3 + years of previous Service Administration experience2-3+ years of IT Troubleshooting experienceAssociate

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Contract

DoE

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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14d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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13d ago

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Contract, Third Party

$20 - $25

Help Desk Analyst (Onsite interviews - Hybrid)

Hybrid in Dimondale, Michigan

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Today

Client: State of MI Job ID: 165509 Posting Title: Dimondale, MI - IT - CSS - MPSCS - N/A - Help Desk 1 Job Title: Help Desk 1 Job Location: 7150 Harris Drive, Dimondale, MI, 48821 Projected Start Date: 10/12/2026 Projected End Date/Duration: 1 Years from projected start date with possible extension Interview Process: In person interviews will be conducted in Lansing. Duration: 1 year with possible extension - This is intended to be a long-term project. Hybrid: Resource will be workin

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Third Party, Contract

Depends on Experience

EMR Help Desk

Remote

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19d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

16 - 18

Helpdesk Agent

Remote or Dayton, Ohio

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Today

Responsibilities As a Helpdesk agent, you will be responsible for providing technical support to end-users, resolving IT issues, and maintaining the overall functionality of computer systems within an organization. This role requires a combination of remote assistance through the help desk and on-site support to address hardware and software-related problems. This is a full-time, onsite position based at our client's location in Dayton, OH. Qualifications 2+ years of experience in a Help Desk

Full-time

IT Helpdesk Analyst

St. Joseph, Michigan

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Today

IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the IT Helpdesk Support Technician: Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor's degree in any field but a firm interest a

Full-time

Help Desk Representative (Hybrid)

Remote or Centennial, Colorado

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Today

Company Description Since our very first Brakes Plus opening in 1990, and now with nearly 100 locations across 6 states, Brakes Plus has been providing our customers with the superior products they need and the unmatched customer service they have come to expect. As one of the fastest growing FULL-SERVICE automotive companies, we are continuously opening new stores in each of these regions while maintaining the family values and standards that the company was founded on. Every action we take a

Full-time

USD 40,000.00 - 60,000.00 per year

IT Help Desk Technician

Traverse City, Michigan

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Today

Responsibilities Sentinel Technologies is seeking a Tier 1/Tier 2 Help Desk Technician to provide hands-on technical support in a mixed office and production floor manufacturing environment. This role will support end users, deploy and maintain hardware, and assist with daily IT operations across an enterprise infrastructure that includes Cisco and Juniper networking, Microsoft 365, and virtualization platforms. The ideal candidate will be comfortable with in-person onsite support, hardware tro

Full-time

Help Desk/Desktop Support Analyst

Taylor, Michigan

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Today

Description We are looking for an experienced Help Desk/Desktop Support Analyst to support daily technical operations for end users in Taylor, Michigan. This role focuses on delivering responsive desktop support, managing service requests effectively, and maintaining reliable workstation and printer performance across the environment. The ideal candidate brings strong troubleshooting ability, a customer-focused approach, and hands-on experience supporting Windows-based systems and enterprise tic

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Full-time

USD 60,000.00 - 65,000.00 per year

Help Desk Specialist

Remote or Jacksonville, Florida

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Today

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic s

Full-time

USD 25.00 - 28.00 per hour

Manager, Yardi Help Desk (Remote-US)

Remote

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Today

WELLTOWER - REIMAGINE REAL ESTATE WITH US At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious-guided by our mantra: The only easy day was yesterday. We're looking for bold, independent thinkers who thrive

Full-time

Help Desk Coordinator II

Remote or South Carolina

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Today

Overview Are you prepared to embark on an exciting journey with us? WhiteSky is searching for a dedicated Tier 2 Help Desk Agent to become a valuable member of our vibrant team. About Us: WhiteSky Communications is your trusted partner in delivering premium Internet and video services across various real estate sectors, including student housing, luxury apartments, adult living, and assisted living. We take pride in our commitment to providing comprehensive solutions on a large scale. Position

Full-time

USD 17.84 - 30.43 per hour

Help Desk/Desktop Support Analyst

Dearborn, Michigan

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced environment. This contract position with potential for a permanent role is suited for someone who combines strong technical troubleshooting ability with a clear, approachable communication style. The ideal candidate can confidently resolve desktop and access issues, assist a wide range of users including leadership, and contribute to a dependable day-to-day support experience. Responsibilitie

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Full-time

USD 26.60 - 30.80 per hour

Clinical Service Help Desk Analyst - Remote

Remote or Nashville, Tennessee

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Today

Req ID: 387483 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Clinical Service Help Desk Analyst - Remote to join our team in Nashville, Tennessee (US-TN), United States (US). All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client a

Full-time

USD 37,944.00 - 45,000.00 per year

Help Desk/Desktop Support Analyst

Remote or Portland, Maine

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to support client onboarding, system adoption, and user education for software solutions in Latham, New York. This is a Long-term Contract opportunity for a detail-oriented individual who can combine technical understanding with strong communication skills to guide users, resolve issues, and improve how clients use technology. The role works closely with customers and internal teams to translate business needs into practical setu

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Contract

USD 19.79 - 22.91 per hour

Customer Service Technician 2 - Help Desk Bilingual (Spanish)

Remote

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Today

Description & Requirements Maximus is hiring a Technician 2 - Help Desk Bilingual. This position is remote and the candidate must be bilingual (Spanish). Essential Duties and Responsibilities: - Responsible for responding to telephone calls, emails, and personnel requests for technical support. - Identify, research, and resolve technical problems. - Promote a high level of customer satisfaction through proper telephone techniques, and respond with the appropriate amount of urgency to user p

Full-time

USD 17.98 per hour

Helpdesk jobs in Michigan, USA