Helpdesk jobs in North Carolina

Greensboro, North Carolina

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Today

Job#: 3029136 Job Description: Apex Systems is looking to hire an ONSITE Help Desk Analyst for our client based out of Greensboro, NC. This assignment is anticipated to be a 6-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first-shift Monday-Friday schedule. This role is 100% onsite. Candidates must be local to the Greensboro, NC area or willing to relocate prior to or immediately upon offer accep

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Full-time

Help Desk Analyst (NC)

Charlotte, North Carolina

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Today

job summary: Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants location: Charlotte, North Carolina job type: Contract salary: $17 - 20 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing technical support t

Contract

USD17 - USD20

Application/Production Support Help Desk Analyst

Raleigh, North Carolina

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2d ago

Job Title: Application/Production Support Help Desk Analyst Job ID: 26-01459 Location: Raleigh, NC Duration: 12 months of contract Job Summary: Seeking a Help Desk Analyst to provide application/production support for the CWS/PATH NC system. This role focuses on troubleshooting application issues, supporting external users, and ensuring high-quality customer service (non-hardware support). Key Responsibilities: Analyze and resolve escalated application issuesDiagnose root causes and coordinate

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Contract

$21 - $22

Remote ISP Helpdesk Technician

Remote or Cedar Rapids, Iowa

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Today

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Key Responsibilities Respond to and resolve a high volume of IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting.Diagnose and reso

Full-time

USD 15.00 - 15.50 per hour

Help Desk/Desktop Support Tech

Remote or Gainesville, Florida

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Today

Description We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across differe

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Contract

Remote ISP Helpdesk Technician

Remote or Huntsville, Alabama

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Today

Full-time

USD 15.00 - 15.50 per hour

Help Desk/Desktop Support Tech

Remote or Gainesville, Florida

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Today

Description We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations. Responsibilities:

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Contract

Help Desk Agent I/Remote

Remote

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2d ago

Job Title: Help Desk Agent I Location- Remote Role Overview We are looking for a Help Desk Agent I to provide first-level technical support to end users. This role involves troubleshooting basic IT issues, resolving service requests, and ensuring a smooth user experience with company systems and tools. Key Responsibilities Provide first-line support for hardware, software, and network issues Respond to user queries via phone, email, or ticketing system Log, track, and manage incidents and ser

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Third Party, Contract

Depends on Experience

Remote Helpdesk Support Technician (Active Directory)

Remote or Jacksonville, Florida

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Today

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Monday-Friday 2pm-11pm EST, Monday- Friday 1pm -10pm EST Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working on

Full-time

USD 50,000.00 - 55,000.00 per year

Remote Helpdesk Support Technician (Active Directory)

Remote or Dallas, Texas

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Today

Full-time

USD 50,000.00 - 55,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Helpdesk Lead

Charlotte, North Carolina

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10d ago

Vaco is actively searching for a Helpdesk Lead to sit on-site at our client in South Charlotte. Must be able to work on a W2 basis and no sponsorship or 3rd party vendors for this role. Required skills: Local to Charlotte, NC W2 basis with no sponsorship IT Helpdesk Lead experience- lead helpdesk operations including ticket queues, SLAs and service delivery standards Access controls, troubleshooting skills, and incident response Microsoft 365 expertise Act as escalation point for complex issues

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Contract

$41

Helpdesk Analyst

Hybrid in Charlotte, North Carolina

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12d ago

Vaco is actively searching for a Helpdesk Support Analyst to sit on-site at our client in South Charlotte, NC. Must be able to work on a W2 basis with no sponsorship (No C2C or 3rd party vendors). Required skills: Local to Charlotte, NC W2 basis only Tier 1 helpdesk support for hardware, software, access and connectivity issues Previous experience troubleshooting issues related to Microsoft 365, Outlooks, MS Teams, and SharePoint Proven experience maintaining ticketing queue and escalate issues

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Contract

$33

Help Desk Specialist

Remote

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10d ago

Help Desk Support Location: Remote Duration: Contract Overview We are seeking a detailoriented and customerfocused Help Desk Specialist to provide functional and technical support for enterprise web applications. This role is responsible for triaging issues, supporting end users, collaborating with technical teams, and ensuring smooth operation of businesscritical systems. The ideal candidate is a strong communicator with experience in service management tools and a passion for solving problems.

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Contract

Depends on Experience

Operations Manager

Remote

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17d ago

Operations Manager Full-Time Remote Establish, manage, and continuously improve a multi-channel help desk operation (phone, fax, email, portal) Define SLAsfor response and resolution times; monitor adherence and drive performance improvement. Own and manage operational inboxes and communication channels, ensuring timely and accurate responses to provider inquiries. Ensure SOPs are written to be clear, establish a version control and review cadence for all operational documentation; ensure S

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Full-time, Contract, Third Party

$120000 - $130000

IT Technical Support

Remote

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5d ago

Seeking a technical support specialist for great opportunity within the medical industry. Position will be 100% remote. This will be a level 1 role, as part of a technical support center supporting medical devices and medical systems. A technical background and strong problem skills will be necessary. Responsibilities Provide remote troubleshooting for software, hardware and network related issues for external customersCollaborate with internal and external groups solving more complex technic

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Contract

$20 - $23.31

Mainframe Systems Administrator

Remote

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10d ago

The Mainframe Systems Administrator is responsible for ensuring the optimal operation, security, and integrity of our enterprise mainframe environment. This role involves operating, monitoring, and maintaining mainframe systems, peripherals, servers, and network components to support business-critical applications. The administrator will participate in disaster recovery planning and testing, provide first-level help desk support, and adapt to diverse operational duties within customized data cen

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Contract, Third Party

Depends on Experience

Junior IT Support Technician (part time) - IT Infrastructure Specialist

Remote or Conshohocken, Pennsylvania

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Today

Join our dynamic IT team to provide essential technical support that keeps our organization running smoothly. As an IT Support Engineer , you'll solve critical issues, maintain vital systems, and ensure optimal performance across our infrastructure. At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change. Req.#983960940

Part-time

Senior Salesforce Developer

Remote

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18d ago

Our client is seeking a Senior Salesforce Developer to join our growing team of digital transformation experts. You will play a key role in designing and implementing Salesforce solutions that support mission-critical programs for our public and private sector clients. This role requires a strong technical foundation, a collaborative mindset, and a passion for delivering high-quality, scalable solutions. Key Responsibilities: Design, develop and maintain custom Salesforce integrations with third

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Contract

Depends on Experience

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Helpdesk jobs in North Carolina, USA