Helpdesk Jobs in Ohio

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Entry Level Help Desk Technician

The Reynolds and Reynolds Company

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Dayton, Ohio, USA

Full-time

The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resoluti
Posted 31 days ago | Updated 9 hours ago

IT/Helpdesk Specialist

SimVentions, Inc

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Remote or Dahlgren, Virginia, USA

Full-time

Overview SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week. This position requires an Active Top Secret Clearance. To be considered for this role, you must have an ACTIVE Top Secret Clearance or a Secret Clearance with TS Eligibility. Clearance A
Posted 14 days ago | Updated 9 hours ago

Help Desk Support Technician

Virginia Jobs

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Remote or Norfolk, Virginia, USA

Full-time

Title: Help Desk Support Technician Agency: Tidewater Community College Location: Norfolk - 710 FLSA: Nonexempt Hiring Range: $42,905 - $45,500, commensurate w/ experience Full Time or Part Time: Full Time Additional Detail Job Description: Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hamp
Posted 13 days ago | Updated 9 hours ago

Multilingual Helpdesk Technician (German)

Stefanini

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Pasay, Metro Manila, Philippines

Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Language Requirement:This position is for Helpdesk Technician II MultiLang - German Job Requirements: Bachelor's degree or vocational in IT-related cours
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Posted 10 days ago | Updated moments ago

Helpdesk Technician

Strategic Systems Inc

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Toledo, Ohio, USA

Contract

Job Title: Helpdesk Technician Location: Toledo OH (Onsite 5 days a week) Duration: 6 Months Candidate Requirements Top 3-5 Must-Have Skills: Break/fix Customer service Communication skills Job Description Onsite Helpdesk Technician ** Toledo Area ONLY* Onsite 5 days/week Key Responsibilities: Provide remote and onsite technical support to clients via phone, email, and chat. Diagnose and resolve hardware, software, and network issues. Assist with the installation, configuration, and maintenanc
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Posted 16 days ago

Bilingual Helpdesk Technician - French Canadian

Stefanini

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Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 12 days ago | Updated moments ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 14 days ago | Updated 9 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin
Posted 60+ days ago | Updated 9 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST, Tuesday- Saturday 8am-5pm EST or Monday-Friday 1pm-10pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by workin
Posted 60+ days ago | Updated 9 hours ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 31 days ago | Updated 9 hours ago

Tech Support Specialist

The Intersect Group

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Enon, Ohio, USA

Contract

Technical Support Specialist Duties: Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring eq
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Posted 11 days ago

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems Inc (JTSI)

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Remote

Full-time

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r
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Posted 60+ days ago | Updated 16 days ago

Service Desk Analyst

Encore Talent Solutions

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Chillicothe, Ohio, USA

Full-time

SUMMARY The Senior Service Desk Analyst is responsible for providing proficient, professional, and skilled support to implement effective technology and information best practices. To ensure proper computer operations. This includes actively resolving escalated help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help when needed. Responsibilities: Demonstrates
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Posted 4 days ago

Technical Support Rep

Global Channel Management, Inc.

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Mason, Ohio, USA

Full-time

Technical Support Rep needs 1+ years' experience Technical Support Rep requires: Remote needs to be in Mason, OH Tech support, helpdesk Rotating weekend (Saturday and Sunday) - 40 hour work week 10:00 AM - 6:30 PM shift or the 10:30 AM - 7:00 PM shift Equipment pickup Flexible LAN, Ethernet not WIFI Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity) Basic Hardware and software application Technical Support Rep duties: Trouble shoot application inst
Posted 42 days ago | Updated 9 hours ago

ServiceNow Developer Remote (LATAM)

Randstad - Torc

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Remote

Contract

We are seeking a Senior ServiceNow Developer to join our team and play a key role in designing, developing, and deploying enterprise-grade ServiceNow solutions. This position requires expertise in ITSM and ITOM, along with strong JavaScript development skills. You will work alongside architects and cloud engineers to enhance ServiceNow modules, modernize CMDB and application portfolios, and drive automation initiatives. This role is engineering and deployment-focused, involving integrations, upg
Posted 38 days ago | Updated 2 days ago

Windows Engineer

NimbusAITech LLC

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Remote

Contract

Role: VDOT Windows Engineer Clifton Forge, VA REMOTE (762088) Location: Remote (1504 Chestnut St. Clifton Forge, VA 24422 ) VDOT Windows Engineer REMOTE *Candidates must live in Virginia and be able to go to Clifton Forge, VA location to pick up laptop *Candidates must be willing to come to Clifton Forge, VA once every 45-60 days *Candidates must live in Virginia and be able to go to Clifton Forge, VA (not Clifton, VA) location to pick up laptop *Candidates must be willing to come to Clifton
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Posted 5 days ago

SAP Level 1 FICO Support Analyst

TEKsystems c/o Allegis Group

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Remote

Full-time

Description Our client is looking for a SAP Level 1 support analyst to join it's team. This is a long term, remote position. This client is looking for a person with 2-4 years of overall IT Support experience with 1-2 years of SAP FICO support experiene. As part of their on-going business and operational needs, TEKsystems is providing level 1 SAP functional support for its client with a Global user base. The purpose is to handle the initial intake and consultation/resolution of SAP-related quest
Posted 6 hours ago

SAP Level 1 FICO Support Analyst

TEKsystems c/o Allegis Group

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Remote

Full-time

Description Our client is looking for a SAP Level 1 support analyst to join it's team. This is a long term, remote position. This client is looking for a person with 2-4 years of overall IT Support experience with 1-2 years of SAP FICO support experiene. As part of their on-going business and operational needs, TEKsystems is providing level 1 SAP functional support for its client with a Global user base. The purpose is to handle the initial intake and consultation/resolution of SAP-related quest
Posted 6 hours ago

IT Support Engineer

Alleare Consulting

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Wooster, Ohio, USA

Full-time

IT Support Engineer Fulltime Wooster, Ohio On-site IMMEDIATE NEW JOB OPENING FOR an IT Support Engineer to join our client s team and work on-site at their Wooster, Ohio office. This role will work the shift 9AM-6PM. The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will support the local branch office and corporate office as well as manufacturing plants; there will be some minimal travel locally. Candidate should also be willing to travel occasiona
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Posted 3 days ago

Network Specialist

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

Enjoy a flexible schedule with just three 12-hour shifts per week, including the option to work from home one day-giving you more time for life outside of work. Overview: Completes activities related to larger and/or more complex installations, configuration, operation and maintenance of systems hardware and software and related infrastructure. Ensures system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff and partners. Prima
Posted 18 days ago | Updated 9 hours ago