Helpdesk jobs in Washington

TS/SCI Help Desk Analyst (TS/SCI Clearance)

Washington, District of Columbia

•

Today

*This opportunities requires an individual to have a Top Secret/SCI Clearance prior to interviewing* Top Skills' Details Active TS/SCIExperience with ticketing systems (e.g. ServiceNow, Remedy, Jira)Experience utilizing query based, code based or analytical software like SQL, Python, Excel, Java, R or PysparkSkills in collaborating across teams to resolve problems and find solutionsExcellent writing and communication skills to engage with customers on complex and sensitive topics, you will be h

Full-time

USD 34.00 - 50.00 per hour

Tier II Helpdesk Technician (TS/SCI)

Alexandria, Virginia

•

Today

Tier II Helpdesk Technician (TS/SCI Eligible) Position Location Alexandria, VA LinTech is looking for a Tier II Helpdesk Technician to provide services to support an Important Government Customer. Job Description: The Technician shall provide phone and on-site support for headquarters personnel and phone/remote desktop support for the field offices. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on the Unclassified (NIPRNet), Class

Full-time

Helpdesk Support Services Specialist - Senior

Fort Belvoir, Virginia

•

Today

Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System Services. Duties and Responsibilities: Receive customer trouble tickets and service requests for desktop support. Respond to service requests, enter them into the ticketing syste

Full-time

Helpdesk Specialist Entry with Min 5yrs exo (In Person interview)(100% ONSITE_ Only Local to DMV Area)

Washington, District of Columbia

•

Today

We are looking for a Helpdesk Specialist Entry ( (Min 5+ Yrs. Exp) ONSITE (In Person Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 12Months+ Work Address: Washington, DC 20024 Immediate interviews (In Person Interview) Please Note this position is 100% ONSITE Install and configure software and hardware components of computer and network systems. Provide technical support to users and troubleshoot system and network issues. Perform diagnostic tests and m

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Full-time, Third Party, Contract

$DOE

Senior IT Help Desk Manager

Washington, District of Columbia

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2d ago

*Job Title: Senior IT Help Desk Manager **Job Summary:** The Department of Transportation (DOT) is seeking a skilled and motivated Sr. IT Help Desk Manager to oversee our helpdesk operations, ensuring effective IT support for internal staff and external stakeholders. The ideal candidate will have a strong technical background, excellent leadership skills, and a commitment to providing exceptional customer service in a fast-paced government environment. This role is critical to maintaining the p

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Full-time

Depends on Experience

Mid-level Help Desk Support Technician

Washington, District of Columbia

•

Today

Req ID: 37913 Summary Mid-level Help Desk Support Technician Navy Yard, Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technol

Full-time

USD 25.50 - 39.00 per hour

Help Desk Senior Specialist II

Washington, District of Columbia

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2d ago

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

Mid-level Help Desk Support Technician

Washington, District of Columbia

•

Today

Req ID: 37840 Summary Mid-level Help Desk Support Technician Navy Yard, Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technol

Full-time

USD 25.50 - 40.00 per hour

Junior Helpdesk Specialist

Springfield, Virginia

•

Today

Req ID: 37828 Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your care

Full-time

Mid-level Help Desk Support Technician

Washington, District of Columbia

•

Today

Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale

Full-time

Junior Helpdesk Support Services Specialist

Fort Belvoir, Virginia

•

Today

Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. Duties and Responsibilities: Perform critical hardware and software updates to meet Army and DoD security requirements. Troubleshoot end users' enterp

Full-time

Help Desk Technician

Washington, District of Columbia

•

Today

Description Help Desk Technicians use their problem-solving skills to be the first to respond to support requests from users of our software platform and to help enable them to work efficiently using Palantir products. They have a passion for user enablement, are advocates for our customers' success and collaborate with product engineers, implementation teams, and other support engineers to ensure users' inquiries are resolved as effectively and quickly as possible. They're comfortable using the

Full-time

USD 34.00 - 50.00 per hour

Tier 1 Help Desk Analyst

Alexandria, Virginia

•

Yesterday

RESPONSIBILITIES: Kforce has a client in Alexandria, VA that is seeking a Tier 1 Help Desk Analyst responsible for call center support of an environment composed of 90% Intel based PC and 10% Apple workstations and several custom business applications. They will be responsible for assisting customers when they call into the customer service center. The candidate shall be prepared to perform resolution of routine issues (password reset, account unlocking, basic workstation remediation, panel regi

Full-time

$40,000 - $40,000 annually

Senior Helpdesk Specialist

Washington, District of Columbia

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3d ago

We are seeking an experienced Senior Helpdesk candidate to provide support to our internal customers onsite and offsite. This position on 100% on-site. The selected Senior Helpdesk Specialist will be responsible for responding to inquiries and requests for assistance with software, technical, and other problems to be resolved. You are expected to provide expertise, advice, and advanced knowledge, including in-depth problem-solving, to users or customers to help diagnose and resolve their compute

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Third Party, Contract

Depends on Experience

Help Desk Technician (cleared)-44220

Alexandria, Virginia

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Today

Job Title: Help Desk Technician Location: Alexandria, VA (Onsite) Clearance Required: Active Secret Clearance Employment Type: Full-Time Overview: Syneren Technologies is seeking a Help Desk Technician to provide first-level technical support for hardware, software, and network issues. This role is ideal for tech-savvy professionals with strong communication skills and a customer-first mindset. Key Responsibilities: Respond to support requests via phone, email, or ticketing system Troubleshoot d

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Full-time

Help Desk Analyst

Remote

•

Today

Excellent verbal and written skills for helpdesk voice and non voice interactions Excellent empathetic and efficient customer service skills over voice and non voice lines supporting incoming call and chats for registration/logon, navigation questions, and technical issues on Elevance websites and Mobile APPs incident reporting and tracking Proficient with web browser and mobile devices Ability to troubleshoot cache/cookies related issues and understanding of private/incognito window Proficient

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Contract

Help Desk Technician MIDS - TS/SCI W/ POLY

Annapolis, Maryland

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician - MIDS Transform technology into opportunity as a Help Desk Tech

Full-time

USD 37.60 - 50.88 per hour

Tier 2 / Help Desk lead - Top Secret clearance

Washington, District of Columbia

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Information Technology (IT) Projects, Information Technology (IT) Support, IT Customer Support Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for an IT Lead to provide wo

Full-time

USD 94,676.00 - 128,092.00 per year

Help Desk Technician Mid-level - Active Top Secret Required

Washington, District of Columbia

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class I

Full-time

USD 34.35 - 46.47 per hour

Help Desk Specialist -- Lead

Reston, Virginia

•

Today

Location: Reston, Virginia Type: Contract Job #3836 Help Desk Specialist - Lead Springfield, VA Active TS/SCI with CI Polygraph Job Requirements: Serve as the first point of contact for customers seeking technical assistance over a ticketing system. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk the customer through the problem-solving process. Direct unresolved issues to

Full-time

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Helpdesk jobs in Washington, DC, USA