Charles Town, West Virginia
•
15d ago
Job Title: IT Helpdesk Location: Charles town, WV Key Responsibilities: Technical Support: Respond to user inquiries via phone, email, or in-person.Diagnose and resolve hardware, software, and network issues.Guide users through step-by-step solutions. Incident Management: Record and track incidents and service requests using a ticketing system.Prioritize and escalate issues as necessary to ensure timely resolution.Follow up with users to ensure issue resolution and customer satisfaction. Main
Easy Apply
Contract
$15 - $17