Columbus, Ohio
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Today
Job#: 3034794 Job Description: Position: Lead Data Business Analyst, Contact Center Client: Large Bank 12 month Contract to Hire Hybrid schedule, 4x/week onsite in Columbus or Akron, OH Required Skills/Experience: Experience working in a contact center environment IVR, call flows, customer journey understanding Strong data analytics & reporting backgroundAbility to translate data into business insight & actions SQL/Snowflake experience for data extraction Experience with BI tools:Tableau pref
Easy Apply
Full-time

