IT Operations jobs in Boylston, MA

Remote

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Today

HCL Technologies Limited Job Summary We are seeking an experienced Epic Resolute Professional Billing (PB) Analyst with expertise in Claims Management, Charge Router, and Medical Coding to support and optimize professional billing workflows. The ideal candidate will have hands-on experience configuring and supporting Epic PB, managing claims processing, implementing charge routing solutions, and ensuring accurate coding integration. The role involves collaborating with revenue cycle, coding, a

Full-time, Contract, Third Party

To define

IT Operations Specialist

Remote

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Today

Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our gl

Full-time

IT Operations Support Analyst Tier 1

Remote

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Today

Cellular Sales IT Operations Support Analyst I ClassificationNon-Exempt Reports toIT Operations Support Team Lead JOB DESCRIPTION Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicat

Full-time

Senior IT Security Operations Engineer

Remote

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Today

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than t

Full-time

USD 134,000.00 - 167,500.00 per year

Lead SWE, AI Dev/IT Operations - Remote or Hybrid in DC or MN

Remote or Minnetonka, Minnesota

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Today

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. We're seeking

Full-time

USD 112,700.00 - 193,200.00 per year

Manager, IT Operations

Remote or San Francisco, California

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Today

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible

Full-time

USD 155,000.00 - 163,500.00 per year

ServiceNow ITOM / IT Operations Management

Remote

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13d ago

Job Title: ServiceNow ITOM (IT Operations Management) DOD (Dept of Defense) / Department of War(DOW) projects ship required due to program access requirements. Must be eligible to obtain DOD Clearance Duration: up to 12 months Contract with possible extensions Location: Remote Work (Work From Home) Work Schedule: 4/10 First Shift, Monday to Thursday 10 hours per day. Pay Rate: $72.47/hr on W2 [the pay rate may differ depending on your skills, education, experience, and other qualifications]

Easy Apply

Contract

70 - 72

IT Help Desk Technician II

Lexington, Massachusetts

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Today

Posting Description IT/OPERATIONS SUPPORT SPECIALIST, Credit Union, provides advanced technical support for MIT Federal Credit Union's (MIT FCU) computing environment, ensuring the security, availability, and performance of all systems and infrastructure. This role serves as a Tier 2escalation point, diagnosing and resolving complex hardware, software, network, and cloud-based issues while delivering a high standard of customer service to members and employees. The IT/Operations Support Specia

Full-time

Manufacturing Engineering Supervisor - Laser Syste

Oxford, Massachusetts

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Today

Location: Oxford (CDP), MA Salary: $70,000.00 USD Annually - $95,000.00 USD Annually Description: Manufacturing Engineering Supervisor - Laser Systems Repair Location: Oxford, MA - Onsite Type: Direct Hire Position Summary Seeking an experienced Manufacturing Engineering Supervisor to lead factory-based laser repair operations. This role is responsible for supervising a team of technicians, overseeing repair center activities, ensuring high-quality service delivery, and driving continuous imp

Contract

USD 70,000.00 - 95,000.00 per year

ITOM Solution Architect

Remote

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2d ago

About the Role The ITOM Solution Architect will provide technical leadership to project consultants and customer system administrators, ensuring the successful implementation and management of IT Operations Management solutions. Responsibilities Data Clean-up Refine Technical Service Offerings and Dynamic CI Group support/change/managed by assignmentsEstablish duplicate identification rules and remediation templates for priority CI classesRemediate Computer CI data flapping through IRE rule an

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Part-time

$90 - $100

Lead Platform Engineer

Remote or Boston, Massachusetts

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Today

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! The Lead Platform Operations Expert is a savvy technologies who defines the "Gold Standard" for platform reliability in an Agent-forward world. You own the technical roadmap for platform automation, ensuring that our customers can deploy autonomous reasoning agents with total confidence. You are the "North Star" for operational excellence, proving that a robust, AI-optimized pla

Full-time

USD 131,750.00 - 160,425.00 per year

Oracle OPERA Systems Administrator

Newton, Massachusetts

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Today

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, ev

Full-time

USD 90,000.00 - 105,000.00 per year

IT Service Desk Technician II

Newton, Massachusetts

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Today

At Materion, everyone is included, respected and offered opportunity to grow. Join us! We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms. The tech

Full-time

USD 27.93 - 36.64 per hour

Service CCaaS Technology Delivery Lead

Boylston, Massachusetts

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Today

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services

Full-time

USD 132,500.00 - 302,400.00 per year

Tier II: IT Specialist (Frankfort, Germany)

Remote

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24d ago

Job Title: Tier II IT Specialist Location:Singapore (Home Base) Travel Requirements: Extensive worldwide travel (up to 70% of the time) Must be a U.S.citizen Must have a Secret Clearance Job Overview: ACI is seeking a skilled and dynamic Tier II IT Specialist to join our global IT team. Based in Singapore, this role involves providing comprehensive technical support and IT solutions across various international sites. The ideal candidate will possess strong problem-solving skills, adaptability,

Easy Apply

Full-time

Depends on Experience

Fraud Operations Leader

Remote or Orange, California

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Today

Fraud Operations Leader Our client is seeking a Fraud Operations Leader to build and mature an enterprise fraud prevention, detection, and response program. This is a unique opportunity for an experienced fraud operations leader who understands how technology, analytics, monitoring, and incident response come together to identify and reduce wire fraud. The ideal candidate has experience building or improving fraud operations and brings a strong understanding of cyber, security, or technical oper

Easy Apply

Contract, Third Party

USD75 - USD85

ServiceNow Certified Technical Architect (CTA)

Remote

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4d ago

Experience 12+ years of overall IT experience8+ years of ServiceNow architecture and implementation experienceProven experience leading large-scale enterprise ServiceNow transformationsExperience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist)Mandatory Certifications ServiceNow Certified Technical Architect (CTA) MandatoryCSA (Certified System Administrator)CAD (Certified Application Developer)Multiple CIS certifications (ITSM, ITOM, H

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Contract, Third Party

Depends on Experience

Manager, Procurement

Waltham, Massachusetts

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Today

The Procurement Operations Manager is a key member of the Procurement team, reporting to the Managing Director of Sourcing & Procurement. This role is responsible for optimizing end-to-end procurement operations by managing Source-to-Pay (S2P) systems, enforcing compliance, and leveraging data insights to drive efficiency and cost savings. Acting as a bridge between strategic sourcing and day-to-day purchasing, the role will lead the ongoing development, optimization, and governance of the organ

Full-time

Compensation information provided in the description

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Documentation Specialist

Remote

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Today

Overview Please note that this position is contingent upon the successful award of a contract currently under bid. Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs of customers. Nighthawk's flexib

Full-time

USD 83,000.00 - 86,000.00 per year

IT Operations jobs in Boylston, MA, USA