IT Service Management jobs in Addison, TX

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Service Delivery Manager Sr

Farmers Branch, Texas

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Today

Description Summary: Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or subordinate managers and supervisors. Integral in the development of strategy, planning, funding, and delivery of technology products and services to the Business Segment(s) and delivery partners. Duties and Responsibilities: Partners in developing /executing technology strategy and is responsible for end-to-end technology project execution including resource planning.Respon

Full-time

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

IT Service Desk Manager

Denton, Texas

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Today

Title: IT Service Desk Manager Employee Classification: IT Service Desk Manager Campus: University of North Texas Division: UNT-Provost SubDivision-Department: UNT-University Library Department: UNT-University Library IT Services-141001 Job Location: Denton Salary: Depending on qualifications with a minimum of $51,744.00. FTE: 1.000000 Retirement Eligibility: About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Dento

Full-time

Compensation information provided in the description

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

Senior Manager, U.S. Cyber and IT Risk Management

Dallas, Texas

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Today

Requisition ID: 250996 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose The role will contribute to the implementation of the U.S. Cyber and IT Risk Management Framework across the second line of defense. The framework encompasses oversight, reporting, governance, communications, and education. As part of the second line of defense for businesses in the United States, IT Risk provides independent oversight and challenge as well as a

Full-time

Manager, U.S. Cyber and IT Risk Management

Dallas, Texas

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Today

Requisition ID: 252111 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose The role will contribute to the implementation of the U.S. Cyber and IT Risk Management Framework across the second line of defense. The framework encompasses oversight, reporting, governance, communications, and education. As part of the second line of defense for businesses in the United States, IT Risk provides independent oversight and challenge as well as a

Full-time

Sr Cybersecurity Engineer - Tenable One (IT & OT/IoT)

Dallas, Texas

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3d ago

Job Title: Senior Cybersecurity Engineer Tenable One Location: Remote Need to be based in the Greater Dallas/Fort Worth area Duration: 9 Months Position SummaryWes looking for a senior-level cybersecurity engineer to lead the architecture, deployment, and operationalization of the Tenable One exposure management platform across a global data center and colocation environment. This role spans both traditional IT vulnerability management and OT/IoT security including building management systems

Easy Apply

Contract

Depends on Experience

Director, IT Program Management

Irving, Texas

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Today

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Director, IT Program Managementto join the Business

Full-time

USD 119,300.00 per year

ServiceNow Admin 5+ Years Experience - Dallas Based

Hybrid in Dallas, Texas

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20d ago

Job Title: ServiceNow Administrator (5+ Years Experience) Duration: 6+ Months Location: Dallas, TX (Onsiote/Hybrid) Job Summary: Seeking a ServiceNow Administrator with 5+ years of experience in administering, configuring, and supporting the ServiceNow platform. The ideal candidate will have strong knowledge of ITSM modules, platform administration, user management, workflows, reporting, and system maintenance. Key Responsibilities: Administer and maintain the ServiceNow platform.Configure wor

Easy Apply

Contract, Third Party

60 - 65

Software Developer

Irving, Texas

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Today

Locations: Preferred locations are Dallas (Irving), Charlotte, or Arizona (Chandler), as there are capable teams in these offices to guide new hires. Description These roles will involve working on discovery, integrations, and incident management within the ServiceNow platform. The developers will be matrixed into the client's project and will report to the Manager of IT Service Management. There is an effort to enhance the end-to-end certificate management process, which includes discovery, in

Full-time

USD 65.00 - 73.00 per hour

IT Site Reliability Engineer - API Management Platforms

Dallas, Texas

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Today

Job Description About the Role The Enterprise Platforms team within our Data & Agentic Platform Solutions organization is responsible for deploying, operating, and continuously improving the platforms that power TI's digital integration, automation and DevOps capabilities. As an IT Site Reliability Engineer within the Enterprise Platforms team, you will serve as the primary technical platform owner for TI's Apigee Edge private cloud environment - the backbone of TI's API management and integra

Full-time

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Solution Engineering

Remote or Hybrid in Dallas, Texas

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12d ago

Title: Presales / Solution Engineering Director / VP Locatio: Dallas, TX(Hybrid) Employment Type: Full time to QualiZeal ROLE OVERVIEW QualiZeal is looking for a seasoned C-level executive to lead pre-Sales with a strong anchor in Quality Assurance and Quality Engineering. You will drive large-deal pursuits, architect enterprise QE solutions, and engage directly with C-suite stakeholders across global accounts to accelerate revenue growth. KEY RESPONSIBILITIES Own QE Pre-Sales strategy and l

Easy Apply

Full-time

0 - 0

Software Developer

Irving, Texas

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Software Developer in Irving, TX. Responsibilities may include: * Provide daily support of ITSM tools; Including scripting, configuration, integrations and administration * Gather business requirements for each module of the system from functional teams * Develop system testing procedures * Build or update documentation to ensure standard procedures and knowledge transfer * Troubleshoot issues * Development of workflow, JavaScript routines

Contract

$34 - $46 hourly

DevSecOps Engineer

Dallas, Texas

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Today

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role DevOps Engineer are the key link between Kyndryl and our clients. You're in a technical leadership role, uniting and guiding stakeholders from

Full-time

USD 77,040.00 - 146,640.00 per year

Infrastructure Technical Analyst - Network Engineer

Dallas, Texas

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Today

Job Description Aramark is seeking a skilled and motivated Network Engineer to support the implementation, maintenance, and operation of network infrastructure across our Field Support Services division. This role is responsible for delivering secure, reliable connectivity for mission-critical consumer technology solutions and operational systems at Aramark's field locations. The Network Engineer will provide both remote support and hands-on technical expertise in the deployment and troublesho

Full-time

ServiceNow Solution Architect

Dallas, Texas

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Today

Dallas, Texas Location Flexibility: Multiple Locations in Country Req Id: 11399 Posting Start Date: 8/19/26 At Fujitsu, we're on a mission to create a more sustainable world by building trust in society through innovation. Since our inception in Japan in 1935, Fujitsu has consistently been at the forefront of technological advancement. Today, we stand as a global leader in digital transformation, dedicated to reshaping businesses and society in the digital age. What truly sets us apart is our f

Full-time

USD 135,040.00 - 189,056.00 per year

IT Finance Specialist

Dallas, Texas

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Today

Position Summary: Flexjet is currently seeking a qualified candidate to join our IT department as an IT Finance Specialist at our Dallas, Texas facility. This person will be the primary support for departmental budgeting, forecasting, analysis and reporting. This job role is part of the IT Technical Services team, reporting to the team manager. The IT Technical Services is comprised of Service Desk, Server and Desktop, Storage, Networking, Telecom and Mobility. Duties & Responsibilities Interact

Full-time

IT Service Management jobs in Addison, TX, USA