IT Service Management jobs in Addison, TX

Dallas, Texas

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11d ago

Title: IT Infrastructure Service ManagerLocation Address: , Dallas, TX Contract Duration: 7+ months, Possibility of extension Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week (Possible OT) This role is to assist with coordination and support day to day IT infrastructure activities for the US region. This includes managing infrastructure requests, assisting with project delivery, supporting audit and regulatory needs, helping resolve high severity incidents, monitoring service perfor

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Contract

Depends on Experience

Senior IT Operations & Service Delivery Manager

Dallas, Texas

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Today

Software Guidance & Assistance, Inc. (SGA), is searching for a Senior IT Operations & Service Delivery Manager for a CONTRACT assignment with one of our premier Financial Services clients in Dallas, TX . This is a hybrid position currently requiring onsite attendance 2 days per week in 2026 . Candidates must be comfortable with the possibility that the onsite requirement may increase to 4-5 days per week in 2027 . The Senior IT Operations & Service Delivery Manager will support business continui

Contract

USD 65.00 - 74.00 per hour

Director, IT Service Desk

Dallas, Texas

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Today

Job Description Director, IT Service Desk Coppell, TX What does it mean to be a BrinkerHead? It means creating moments that make everyone feel special - whether you're supporting our restaurants, celebrating wins with your team, or sparking ideas that keep Guests coming back. We play like a team, take pride in our culture, and know that life's too short not to work happy. At Brinker's Restaurant Support Center (RSC), every role fuels the success of our brands - Chili's Grill & Bar and Maggi

Full-time

IT Infrastructure Capacity Management Service Owner

Remote

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Yesterday

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

Identity and Access Management Lead

Plano, Texas

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7d ago

Position Overview: The Identity and Access Management Lead will provide day-to-day operational leadership for the Identity and Access Management function. This is a hands-on working lead role responsible for coordinating daily execution, managing work through Jira, supporting level two approvals and escalations, tracking operational metrics and risks, and ensuring critical activities are completed at the appropriate time. The Identity and Access Management Lead will serve as an operational repre

Full-time

Depends on Experience

Network Project Delivery Lead

Plano, Texas

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Today

Looking for Project Delivery Lead - Network Project Delivery Location: Plano, Texas (onsite) Position Summary: We are seeking an experienced and customer-focused Project Delivery Lead to oversee the end-to-end delivery of network project across LAN, WAN, Operational Technology (OT), network security, and wireless environments. Reporting to the Service Delivery Manager, this individual will lead a team of approximately 20 professionals, serve as a key customer liaison, and ensure successful proje

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Contract

Depends on Experience

Senior IT Service Technician

Dallas, Texas

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Today

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologie

Full-time

Director of Resource Management (IT Professional Services)

Plano, Texas

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Today

About the role An exciting opportunity has arisen for Director of Resource Management in Computacenter's Professional Services (PS) to join a dynamic and rapidly expanding Professional Services Organization where you will get to work with some of the most talented and passionate people in the business. This role is responsible for leading the teams that work across the organization with our delivery, sales and solutions units to ensure they can access the right resources, skills & services both

Full-time

Snaplogic Admin-Richardson, TX(Hybrid)

Hybrid in Richardson, Texas

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4d ago

Hello Friends,I Hope you are doing well. This is Surya from Humac Inc., Please check the following job description. If you are interested, or know someone who might be interested, please share your updated resume to reach you. Role: Snaplogic AdminLocation: Richardson, TX(Hybrid) Certification required Snaplogic Admin Certification Complete job description As a Lead, you will be intensely involved in support and operations of the SnapLogic integration platform. You will lead a team of approxim

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Contract

Depends on Experience

ServiceNow CMDB & TSM Lead

Dallas, Texas

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Today

Title: ServiceNow CMDB & TSM Lead Location: Any Infosys DC Location (Hybrid) Duration: 6 months (possibility of an extension) JD: Role Summary Highly experienced CMDB & TSM Lead with 12+ years of IT experience and deep expertise in ServiceNow CMDB, enterprise data architecture, system integrations, database technologies, and platform performance optimization. The candidate will be responsible for defining and governing the CMDB strategy, designing scalable integration architectures, improving da

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Contract

Depends on Experience

Manager - Information Technology (ITS-Civil Service)

Dallas, Texas

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Today

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we're committed to helping you thrive while you help our city flourish. Be part of a team that's committed to service, innovation, and community. Job Summary Provides the coordination, planning, scheduling, development, acquisition, and maintenance of city-wide computer application systems such as: payro

Full-time

USD 93,912.00 - 117,395.20 per year

Tech Project Manager

Hybrid in Coppell, Texas

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27d ago

*W2 profile only* Onsite role: Coppell, TX 75019Our client is seeking an experienced Technology Project Manager to design and establish a new Center of Excellence (CoE) focused on Managed Service Provider (MSP) excellence within the Global Technology Solutions organization. This is a build-from-the-ground-up engagement. The CoE is not yet established, SIAM standards are largely undocumented, and existing playbooks are still developing. The selected consultant will define the CoE operating model

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Contract

Depends on Experience

IT Software Asset Management Analyst (ITSAM)

Remote

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22d ago

Position Title: ITAM Analyst (SAM) Location: Remote Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment. The Analyst helps

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Contract

$62 - $64

ServiceNow Administrator

Dallas, Texas

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Today

Job Requirements Job Title: ServiceNow Administrator (5+ Years Experience) Duration: 6+ Months Location: Dallas, TX (Onsiote/Hybrid) Job Summary: Seeking a ServiceNow Administrator with 5+ years of experience in administering, configuring, and supporting the ServiceNow platform. The ideal candidate will have strong knowledge of ITSM modules, platform administration, user management, workflows, reporting, and system maintenance. Key Responsibilities: Administer and maintain the ServiceNow platfo

Full-time

IT Systems Management Analyst

Remote

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Today

Project description Join Our Team: Innovating Health Care with Cutting-Edge Technology We are looking for an Associate Systems Management Analyst to support mission-critical enterprise Mainframe operations. The role focuses on high-volume batch processing, workload automation, system monitoring, and maintaining operational stability across multiple LPARs. The position requires hands-on experience with Mainframe technologies, including CICS, DB2, and Workload Automation, within a large-scale ent

Full-time

Salesforce Technical Architect

Plano, Texas

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Today

Role- Salesforce Technical Architect Location- San Antonio/ Plano, TX - Onsite W2 Contract Only Skill Requirements: Salesforce Financial Services Architect Must have 6+ years' experience in Salesforce Architecture, working for major F500 company, Minimum 10X Certified with at least 2 Architect certifications Should have rich client experience and should have been in client facing roles. Must have an expert level understanding and 10+ years of directly working with of the Salesforce product su

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Contract

65 - 70

ServiceNow ITSM Developer - Change Management

Dallas, Texas

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Today

CTG is seeking to fill a ServiceNow ITSM Developer - Change Management position for our client. Location: Dallas, TX Duration: 11 months Duties: Develop, configure, customize, and enhance ServiceNow ITSM applications, primarily Change Management.Build and maintain Standard, Normal, and Emergency Change workflows, Change Models, approval processes, and CAB workflows.Develop and maintain Flow Designer flows, Business Rules, Script Includes, Client Scripts, and UI Policies.Integrate ServiceNow wi

Full-time

Customer Service Desk Manager

Coppell, Texas

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3d ago

Position Summary The Customer Service Desk Manager leads a customer-facing help desk providing 247 support for software and services. This role is accountable for dependable shift coverage, responsive customer support, and effective incident management for issues affecting customer operations. The manager leads support staff, coordinates technical escalations, and ensures customers receive clear updates from initial report through confirmed service restoration. Key Responsibilities Service Desk

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Full-time

Depends on Experience

IT Operations - Support Sr Specialist

Dallas, Texas

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Today

IT Operations - Support Sr Specialist Requisition #: 673273 Location: Dallas, TX, US Career Area: Corporate + Field Support Information at a Glance Job Description The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excel

Full-time

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

IT Service Management jobs in Addison, TX, USA