IT Service Management jobs in Ayer, MA

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

IT Service Desk Technician II

Newton, Massachusetts

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Today

At Materion, everyone is included, respected and offered opportunity to grow. Join us! We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms. The tech

Full-time

USD 27.93 - 36.64 per hour

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

IT Help Desk Technician II

Lexington, Massachusetts

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Today

Posting Description IT/OPERATIONS SUPPORT SPECIALIST, Credit Union, provides advanced technical support for MIT Federal Credit Union's (MIT FCU) computing environment, ensuring the security, availability, and performance of all systems and infrastructure. This role serves as a Tier 2escalation point, diagnosing and resolving complex hardware, software, network, and cloud-based issues while delivering a high standard of customer service to members and employees. The IT/Operations Support Specia

Full-time

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

Field Engineer

Marlborough, Massachusetts

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Today

Position Summary At Babcock Power, we are a driving force in power, committed to shaping the future of energy solutions. Driven by our core values of Teamwork, Integrity, and Performance, we enable our team to develop and deliver sustainable solutions for our customers. Join us in driving the science, technology and expertise that will serve the growing global demand for safe, reliable, clean energy. We are currently seeking a Field Service Engineer, located anywhere in the United States, for o

Full-time

USD 77,000.00 - 130,000.00 per year

Business Systems Application Developer - Atlassian

Waltham, Massachusetts

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Today

The Boston Dynamics Information Technology team is seeking an Application Developer to elevate our Atlassian environment, focusing on optimizing project management, IT service delivery, asset management, and cross-functional collaboration. This role will partner closely with our IT PMO, Enterprise Applications team, and various business stakeholders to architect, develop, and deliver scalable Atlassian solutions that streamline operations and drive efficiency across the organization. As an Appl

Full-time

USD 135,000.00 - 155,000.00 per year

Manager, Commercial Energy

Waltham, Massachusetts

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6d ago

Title: Manager, Commercial Energy Location: Remote MA Ready to make a difference? We are currently seeking a Manager, Commercial Energy to join our Northeast Energy Efficiency team to provide critical program support and technical services for Massachusetts based energy efficiency programs. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimburse

Full-time

USD 95,000.00 per year

Associate Technical Project Manager

Acton, Massachusetts

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Today

Job#: 3045356 Job Description: Apex Systems is a world-class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Associate Technical Project Manager. Interested candidates can send an updated resume to Dan Hornby, Account Manager, at . Here are the details: Position: Associate Technical Project Manager Location: Acton, MA Hybrid to Acton, MA. Onsite expectations: Up to 1

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Full-time

$48 - $52 per hour

Post Market Quality Technician

Acton, Massachusetts

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Today

Job#: 3046066 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Post Market Quality Technician. For applicants who are interested in this opportunity, send your updated resume to . Here are the details: Position:Post Market Quality Technician Location: Acton, MA Project Duration: 3 months Rate: Negotiable Bases on Expe

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Full-time

$32 - $32 per hour

Technical Service Support Representative

Ayer, Massachusetts

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Today

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance - a culture where accountability is clear and aligned, and where we reward business o

Full-time

USD 36.00 per hour

ServiceNow Engineer

Bedford, Massachusetts

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Today

Leidos is seeking a ServiceNow Engineer to join the U.S. Air Force Cloud One Architecture and Common Shared Services (ACSS) program. This is an exciting opportunity to support one of the Department of Defense's largest multi-cloud environments, helping modernize enterprise cloud services while improving mission resiliency, security, and cost effectiveness for the U.S. Air Force. Location: This position will be hybrid remote. Candidates will be required to work onsite as needed. Preferred candi

Full-time

USD 87,100.00 - 157,450.00 per year

Director, CSS Business Systems and Technology

Cambridge, Massachusetts

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Today

Posting Description DIRECTOR, BUSINESS SYSTEMS AND TECHNOLOGY, Campus Services and Stewardship (CSS), provides strategic and operational leadership for CSS business systems and technology portfolio, with MIT's ERP transformation; responsible for strategy, governance, roadmap, implementation, support, and continuous improvement of business systems that enable CSS' financial, operational, and administrative functions; oversees evaluation, selection, implementation, enhancement, support, and retir

Full-time

Payroll Analyst

Acton, Massachusetts

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Today

Job#: 3045868 Job Description: Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Payroll Analyst. For applicants who are interested in this opportunity, send your updated resume to . Here are the details: Position: Payroll Analyst Location: Acton, MA Project Duration: 4 months Rate: Negotiable Bases on Experience JOB DESCRIPTION Must

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Full-time

$42 - $43 per hour

Lead, Enterprise Applications & Services Management

Cambridge, Massachusetts

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Today

Who We Are Flagship Pioneering is a biotechnology company that invents and builds platform companies that change the world. We bring together the greatest scientific minds with entrepreneurial company builders and assemble the capital to allow them to take courageous leaps. Those big leaps in human health and sustainability exponentially accelerate scientific progress in areas ranging from cancer detection and treatment to nature-positive agriculture. What sets Flagship apart is our ability to

Full-time

USD 128,000.00 - 176,000.00 per year

Senior Desktop Technician - Executive Support

Worcester, Massachusetts

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Today

Overview General Summary The Senior Desktop Technician - Executive Support is responsible for delivering white-glove IT services to the Chancellor, senior leadership, and their administrative teams within a fast-paced academic medical environment. This role requires a highly skilled, customer-focused technician with deep experience supporting macOS (primary) and Windows platforms, coupled with exceptional communication and relationship management skills. The position serves as a single point

Full-time

USD 70,000.00 - 85,000.00 per year

IT Service Management jobs in Ayer, MA, USA