IT Service Management jobs in Baltimore, MD

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Sr. Maritime Procurement Specialist

Hybrid in Baltimore, Maryland

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20d ago

Company is seeking a detail-oriented and proactive Senior Procurement Specialist to manage and coordinate the procurement of maritime supplies, spare parts, equipment, and services required for vessel operations. The ideal candidate will have in-depth knowledge of maritime procurement practices, vendor management, and international shipping regulations. This candidate will play a key role in ensuring timely, cost-effective, and quality procurement to support vessel maintenance and operational re

Easy Apply

Full-time

$80,000 - $90,000

IT Change Management Lead (Tax Modernization)

Baltimore, Maryland

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Today

Trigyn's direct government client has a contract opportunity for an IT Change Management Lead in Baltimore, MD (HYBRID Position). Description: The client is undertaking a major tax modernization initiative to improve efficiency, transparency, and service delivery for residents and businesses. We are seeking an experienced IT Change Manager to lead the people side of change for this high-impact transformation. This role is ideal for a professional who thrives at the intersection of technology, c

Third Party, Contract

DOE

IT Change Manager (Change Management Lead)

Baltimore, Maryland

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2d ago

DatamanUSA is looking for a IT Change Manager (Change Management Lead) for our direct client based in MD. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: IT Change Manager (Change Management Lead) Location: Baltimore, MD Duration: 6 months Experience: *) Six (6) years of Organizational Change Management experience - solid understanding of fundamental Change Management methods and deliverables *) Experience leading enterpris

Easy Apply

Full-time, Part-time, Contract, Third Party

USD 75-80

Senior Information Technology/Financial Management Consultant

Annapolis, Maryland

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Today

Job Family: Finance & Accounting Consulting Travel Required: Up to 10% Clearance Required: Active Top Secret SCI with Polygraph What You Will Do: Our financial management/information technology senior consultants help clients optimize information technology (IT) controls. They guide clients in effective overall IT controls in relation to financial statement audits. Individuals typically have experience with improving companies' transactional and decision support processes, enhancing underlyin

Full-time

USD 98,000.00 - 163,000.00 per year

Senior ServiceNow Developer (Face 2 Face at Client Round)

Woodlawn, Maryland

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2d ago

Senior ServiceNow Developer Location: Woodlawn, MD - Onsite Interview process:Screening CallFirst Client interview - VirtualClient interview - In person - Face 2 FacePRIMARY RESPONSIBILITIES Act as the Team Lead and Senior ServiceNow Developer. Analyze the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal. Lead the development of solution artifacts, including road ma

Easy Apply

Contract, Third Party

60 - 65

IT Cybersecurity Specialist (PLCYPLN) - CES Recent Graduate

Fort Meade, Maryland

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4d ago

Summary The entry level candidates program targets individuals who have graduated recently from qualifying educational institutions or programs. To be eligible, applicants must apply within 2 years of degree or certificate completion, except for veterans precluded from doing so due to their military service obligations, who will have up to 6 years after degree or certificate completion. Successful applicants will be placed in a dynamic, career development program. Learn more about this agency

Full-time

USD 57,736.00 - 75,059.00 per year

CIO Services Task Lead

Linthicum Heights, Maryland

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Today

Company Description Founded in 1989 and headquartered in Reston, Virginia, SOSi is a private defense and government solutions business specializing in advanced technology systems and mission support. Its capabilities include data science, software development, network engineering, intelligence, surveillance, and reconnaissance (ISR), and logistics. Job Description SOSi is seeking experienced IT and cybersecurity professionals to support a large-scale Department of Defense enterprise moderniza

Full-time

iOS-Savvy CNO Developer

Fort Meade, Maryland

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Today

Job Description: Job Description MUST HAVE AN ACTIVE TS/SCI with Full Scope Poly Clearance Our client conducts R&D and prototyping of new CNO capabilities for the end customer. The work involves Vulnerability Research, Exploit Development, CNO tool development and enhancement, and infrastructure support (DevOps). Platforms involved include iOS, Android, MacOS, Linux, Windows, and other environments. This is some of the most impactful work in the Intelligence Community, with the new capabiliti

Full-time

USD 150,000.00 - 250,000.00 per year

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

Help Desk Specialist (Tier 2)

Linthicum Heights, Maryland

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Today

Description Kaizen Approach is currently seeking an Help Desk Specialist (Tier 2) to provide technical support and problem resolution for users in a secure, mission-focused environment. In this role, you will diagnose and resolve escalated user access, hardware, software, application, and network issues that require additional troubleshooting beyond Tier 1 support. You will provide technical support for critical learning and training platforms, maintain technical documentation and standard oper

Full-time

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

IT Consultant

Annapolis, Maryland

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Today

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is seeking talented and creative professionals to support a cu

Full-time

USD 125,100.00 - 225,200.00 per year

Android-Savvy CNO Developer

Fort Meade, Maryland

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Today

Full-time

USD 130,000.00 - 250,000.00 per year

Network Administrator

Fort Meade, Maryland

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Today

OVERVIEW VAE, Inc. is a full service IT Infrastructure Solutions Company focused on building, securing and supporting our clients' mission critical enterprises. We provide a distinctive array of design, integration and implementation services as well as fully managed service offerings. VAE is at the forefront of leveraging multi-tenant capable technologies and shared IT services to create secure, reliable and cost-effective end-to-end services and solutions. We deliver exceptional infrastructur

Full-time

USD 100,000.00 - 175,000.00 per year

Field Service Engineer - Project Engineer

Odenton, Maryland

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Today

The Digital Modernization Sector at Leidos has an opening for an experienced Field Service Engineering Support for the GIG Service Management - Operations II (GSM-O II) contract at Fort Meade, MD. This position is remote with up to 50% travel. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). This position dem

Full-time

USD 116,350.00 - 210,325.00 per year

IT Service Management jobs in Baltimore, MD, USA