IT Service Management jobs in Berkeley Heights, NJ

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Associate CIO, Service Management Office

Princeton, New Jersey

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Today

Overview The Associate CIO of the Service Management Office provides the strategic leadership and oversight of the office, reporting to the CIO as a member of the senior leadership team. Specifically, the Associate CIO leads the continuation of the Enterprise Service Management initiative, manages the development and execution of the ServiceNow platform roadmap, and leads the support functions including the Service Desk, Field Support Operations, Client Systems Services, the Solution Center and

Full-time

USD 245,000.00 - 300,000.00 per year

IT Service Specialist I

New York, New York

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Today

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec

Full-time

USD 60,000.00 - 70,000.00 per year

IT Service Delivery Manager

New York, New York

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Today

Company Description Job Description NOTE: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Systems Manager; or, those who are currently reachable on the civil service list for Computer Systems Manager title. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SERVICE TITLE and/or your score & list number on the open competitive list for Computer Systems Manager title on your resume

Full-time

USD 125,000.00 - 150,000.00 per year

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

Sr. IT Operations Specialist - Mobility Strategy & Lifecycle Management

New Jersey

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Today

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned ent

Full-time

USD 90,000.00 - 130,000.00 per year

Public security Engineer

Hybrid in Woodbridge Township, New Jersey

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17d ago

Job Title: Network & Physical Security Systems Support Engineer Coverage Period: Through December 31, 2027 Location: Charlotte, NC (preferred); Iselin, NJ or Frisco, TX considered; Hybrid with weekend WFH Schedule: Weekend on-call/scheduled shifts for SDA Migration change windows (recurring, standing requirement) plus select weekday hours for BAU support Role Summary: This role supports Corporate Services IT and Network Engineering through a shared-resource model, covering weekend network change

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Contract

Depends on Experience

Application, Infrastructure & Service Management

Princeton, New Jersey

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8d ago

Application, Infrastructure & Service Management (State Street Bank and Trust Company; Princeton, NJ): Will be responsible for development and maintenance of application performance monitoring, telemetry Event Management. Will be responsible for maintaining relationships across engineering, architecture, application and infrastructure reliability and collaborating with both technical and non-technical cross-functional partners. Must be a self-motivated individual with cross functional knowledge

Full-time

USD 114,504.00 - 190,000.00 per year

IT Lead Service Delivery Strategist

Woodbridge Township, New Jersey

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Today

Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a l

Full-time

USD 133,120.00 per year

IT Field Service Technician

Edison, New Jersey

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Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projectsExperience troubleshooting hardware, software, and networking issuesStrong customer service and client-facing communication skillsValid driver's license and Willingness to commute long distances between customer sitesAbility to lift and carry equipment up to 50

Full-time

USD 22.00 per hour

Technical Sales Executive

Hillsborough Township, New Jersey

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18d ago

Role: Technical Sales Executive / Account Manager Location: New Jersey, USA (On-Site, 5 Days/Week) About Procal Technologies Procal Technologies is a technology solutions and services company delivering AI, Cloud, Data, Enterprise Applications, Infrastructure, and Digital Transformation solutions to clients across industries. Key ResponsibilitiesDrive new business development and revenue growth.Build and maintain relationships with prospective and existing clients.Conduct regular client meetings

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Full-time

60,000 - 70,000

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

IT Product Manager

New York, New York

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Today

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference. The IT Product Manager - Customer Service & Marketing is responsible for defining and driving the product strat

Full-time

Global IT Manager/Hybrid Hoboken/End User Support

Hoboken, New Jersey

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Today

A global industry leader is seeking a full-time Global IT Manager to lead its worldwide End User Support organization. This is a hybrid position in Hoboken, NJ (2-3 days onsite) supporting over 6,000 employees and 12,000 end-user devices across a global enterprise. This leadership role will drive IT Service Desk operations, ServiceNow initiatives, and the adoption of AI technologies, including Claude, Microsoft Copilot, and AI-powered self-service agents, to modernize the employee support experi

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Full-time

$150000 - $160000

IT Business Management Consultant (Finance & Operations Analyst) - 6-Month Contract

New York, New York

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Today

Job DetailsJob Title: IT Business Management Consultant (Finance & Operations Analyst) Client: Japanese Financial Service Working Location: New York City, NY Working Style: Hybrid (3 days/week in the NYC office) Employment Type: W-2 for 6 monthsContract Period: August 2026 - January 2027 Salary: $65-75/hour Benefit: N/AVisa Support: No Working Hours: Standard Business Hours Language: English (Japanese is not required) Key ResponsibilitiesPartner with Technology leadership to support financial pl

Full-time

USD 65.00 - 75.00 per hour

IT Manager, MedTech-SAP Service Maintenance

Raritan, New Jersey

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Today

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Full-time

USD 102,000.00 - 177,100.00 per year

Contract Freshservice IT Tools Developer / Administrator role

Hybrid in New York, New York

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3d ago

Freshservice IT Tools Developer / Administrator Position Summary We are seeking a Freshservice IT Tools Developer / Administrator to administer, configure, enhance, and support the Freshservice IT Service Management (ITSM) platform. The role will be responsible for translating business and IT service-management requirements into scalable workflows, automations, integrations, reporting, and self-service capabilities. The ideal candidate combines strong Freshservice administration and development

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Contract, Third Party

Depends on Experience

Junior IT Service Desk Specialist

New York, New York

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Today

Description: Hybrid Mostly Remote in New York, NY Our client is seeking a Junior IT Service Desk Specialist to provide first-level technical support in a Microsoft-based enterprise environment. The specialist will act as the primary point of contact for technical issues, support workstation deployment, and assist with account administration, asset management, and service request fulfillment. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 cons

Contract

IT Service Management jobs in Berkeley Heights, NJ, USA