IT Customer Relationship Manager Jobs in Baltimore, MD

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Sr. CCaaS Engineer

Talent Glide

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Remote

Contract

Job Description: Role - Sr. CCaaS Engineer US Remote. Any USA Time Zones are acceptable Only on W2 6+ Months (Possible extension) The candidate would (ideally) have experience with the NICE CXone / InContact CCaaS Platform. The CCaaS (Call Center as a Service) Sr Analyst is a technical lead role working with cross-functional departments and multiple call centers to implement and support complex contact center solutions. This role work with cross-functional departments and multiple call centers
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Posted 13 hours ago

Product Owner (Acqueon Dialer)

Rivi Consulting Group

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Remote

Contract

Seeking an experienced and driven Product Owner specializing in Call Center Dialer Management with a deep understanding of Acqueon s platform and its integration with contact center solutions like Twilio. This role will serve as the key liaison between business stakeholders, technical teams, and third-party vendors to optimize outbound and inbound dialing strategies, improve customer engagement, and ensure the seamless operation of the Acqueon suite. The ideal candidate will have a strong backgr
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Posted 9 days ago

Business Development Manager (Digital Transformation Practice) - REMOTE

Global Solutions Group

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Remote

Full-time

Travel is required Seeking a results-driven Business Development Manager to join our Digital Transformation Practice. The ideal candidate will have deep knowledge of digital technologies, including cloud, automation, data analytics, enterprise platforms, and emerging technologies (e.g., AI, IoT, blockchain), with a strong ability to identify and close new business opportunities. You will be responsible for driving growth by building strategic client relationships, developing new business opport
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Posted 1 day ago

Microsoft Dynamics CRM 365 Architect

TekShapers

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Texas, USA

Full-time, Part-time, Contract, Third Party

Role: D365 CRM Solution Architect Location: Remote Type: Contract 6+ Months D365 CRM Solution Architect Overall, 14+ years' experience in implementing D365 CRM applications, must have experience of at least 3 end to end CRM implementations as an architect. Extensive knowledge in architecting, designing, implementing, upgrading and integrating business solutions built with Microsoft Dynamics 365 Strong functional understanding of D365 Sales, Customer Service and Field Service modules Strong han
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Posted 1 day ago | Updated 11 hours ago

Sr. Program Manager with OnePLM experience - Remote

The Dignify Solutions, LLC

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Remote or Jersey City, New Jersey, USA

Contract, Third Party

Experienced with budget management and managing large group of stakeholders, Superb communication skills and stakeholder management Lead assigned projects ensuring delivery on-time, within scope and within budget Utilize risk management strategies to actively manage project risks that may impact project cost, quality, scope or schedule Create and maintain comprehensive project documentation Create business case financial models Forecast, monitor and report on project financials, and maintain fi
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Posted 30 days ago | Updated 8 hours ago

eCommerce Architect

Parkar Consulting Group, LLC

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Remote

Contract

Job Title: eCommerce Architect Job Duration: 09+ Months Job Location: Charlottesville, VA Overview: We are seeking an experienced and highly technical eCommerce Architect to join our team and take ownership of our eCommerce platform architecture. The ideal candidate will have proven expertise with BigCommerce, strong integration experience, and a solid understanding of the financial and operational backend of eCommerce ecosystems. This role will report to the Enterprise Architecture group and wi
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Posted 6 days ago

Adobe Experience Platform Engineer

Capital Staffing Solutions

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Remote

Contract

Adobe Experience Platform Engineer 6+ Months Contract REMOTE in EST Must Have Adobe RTCDP, Adobe AJO, Adobe Experience Platform to include: DULE Governance Framework, WebSDK, Privacy and Security Shield Nice To Have Salesforce CRM, Salesforce Marketing Cloud, and Snowflake experience is a plus. <>JOB DESCRIPTIONSummary: We are seeking a talented and experienced Senior Engineer with expertise in Adobe Experience Platform, Adobe RTCDP, Adobe AJO, Snowflake, Salesforce Marketing Cloud, Salesforce
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Posted 13 hours ago

Veeva PromoMats Analyst

HPTech Inc.

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Remote

Contract

Key Responsibilities: Optimizes the use of Veeva Vault PromoMats. Implement client s E2E content supply chain operating model.Lead business process discovery and application design workshops.Translate complex client process requirements into a workable solution design.Create process documentation and project deliverables such as functional and technical requirements documentation.Provide subject matter expertise in Veeva s Commercial Content applications and defining how they fit into clients s
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Posted 14 days ago | Updated 20 hours ago

Sales Specialist SAP Cloud Managed Services (MSP)

Johnson Technology Systems Inc (JTSI)

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Remote

Full-time

We are hiring to work remote with travel as needed and support our client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Location: Remote - with travel as needed Citizenship: US Person Job Description: We are looking for a high-performing Sales Executive to drive revenue growth by promoting our SAP Cloud MSP services. The ideal candidate will have a strong understanding of SAP landscapes, cloud platforms (especially AWS, Azure, or Google Cloud Platform), and managed servic
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Posted 21 days ago | Updated 3 days ago

Policy Analyst - CCWIS Modernization (Pipeline Opportunity)

S2Tech

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Remote

Contract

Policy Analyst - CCWIS Modernization (Pipeline Opportunity) Location: Missouri (Hybrid/Remote considered) Position Type: Contract (Start Date TBD, pending RFP award) About Us: Known for Delighting the Client through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Servi
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Posted 1 day ago | Updated 1 day ago

Data Governance SME

Techno Talent Inc.

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Remote

Contract

Job description: Experienced Data Governance Subject Matter Expert (SME) to lead and enforce data governance practices within the marketing domain. This individual will serve as the key liaison between marketing, analytics, IT, and data governance teams to ensure that customer and campaign data is accurate, compliant, and aligned with enterprise data strategies. The ideal candidate will bring strong knowledge of marketing data ecosystems, data stewardship, and regulatory compliance frameworks (e
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Posted 3 days ago

Child Welfare Subject Matter Expert (SME) - CCWIS Modernization (Pipeline Opportunity)

S2Tech

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Remote

Contract

Child Welfare Subject Matter Expert (SME) - CCWIS Modernization (Pipeline Opportunity) Location: Missouri (Remote/Hybrid considered with preference for in-state candidates) Position Type: Contract (Start Date TBD, pending RFP award) About Us: Known for Delighting the Client through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both t
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Posted 1 day ago | Updated 1 day ago

Marketing Specialist

Jade Global

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Remote

Full-time

Job Description SummaryAs a Lead Generator in the Marketing-Sales Enablement Group, you will play a crucial role in identifying, qualifying, and nurturing new business opportunities for Jade Global. You ll support the marketing team by researching target accounts, initiating contact with potential clients through social, emails, calls and texts in order to set up qualified meetings to fuel the sales pipeline.You will also be owning Jade website chat, setting up meetings during events, generating
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Posted 9 days ago | Updated 2 days ago

Sales Director

Techwave Consulting Inc

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Remote

Full-time

Techwave is a global technology consulting firm that provides over 400 enterprise customers around the world with best of breed technology solutions. We are IT services experts with broad capabilities around ERP and digital services headquartered in the US with a team of over 1700 employees across 5 continents. The unique combination of our international reach and local expertise, combined with our commitment to service delivery has earned Techwave a sustained average year-over-year growth of 30
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Posted 17 days ago

Rempte Position || Infrastructure Engineer (Genesys)

SanKar Inc

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Remote

Contract

Position: - Infrastructure Engineer (Genesys)Location: - Bloomfield CT (3 days a week) or RemoteType: - Contract to Hire Job Description Job Responsibilities:Design, deploy, and maintain VoIP and traditional telephony systems (e.g., Cisco, Avaya).Manage and troubleshoot SIP trunks, call routing, and dial plans.Monitor and optimize voice network performance, ensuring minimal latency and packet loss.Configure and support IP phones, softphones, voicemail, and unified messaging systems.Integrate voi
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Posted 14 days ago | Updated 8 days ago

Report Developer / BI Analyst - CCWIS Modernization (Pipeline Opportunity)

S2Tech

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Remote

Contract

Report Developer / BI Analyst - CCWIS Modernization (Pipeline Opportunity) Location: Missouri (Hybrid/Remote considered) Position Type: Contract (Start Date TBD, pending RFP award) About Us: Known for Delighting the Client through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health
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Posted 1 day ago | Updated 1 day ago

CRM Developer with healthcare domain

Infinite Computer Solutions (ICS)

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Remote

Full-time

Role: Dynamic CRM Developer with production Support exp Location: REMOTE Term: Fulltime/Permanent/Contract We are looking for Microsoft Dynamics Developer with 8+ years of experience in the following: Job Responsibilities: * Develop solutions by working with business analysts and/or users to perform technical analysis options, and estimates. * Develop or modify existing application components using tools and software development life cycle standards using a mix of independent study and cooperat
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Posted 7 days ago

MS Dynamics 365 CRM Sr. Business Analyst

NTT DATA Americas, Inc

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Remote or Burnaby, British Columbia, Canada

Contract

Company Overview: Req ID: 327550 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a MS Dynamics 365 CRM Sr. Business Analyst to join our team in Burnaby, British Columbia (CA-BC), Canada (CA).Job Description: Key Responsibilities:Solution Design and Configuration: Design and configure Dynamics 365 solutions to meet business
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Posted 2 days ago | Updated 8 hours ago

Genesys & Oracle Cloud developer

Cloudious

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Remote or US

Contract, Third Party

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
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Posted 30 days ago | Updated 18 hours ago

Data Architect / Data Engineer - CCWIS Modernization (Pipeline Opportunity)

S2Tech

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Remote

Contract

Data Architect / Data Engineer - CCWIS Modernization (Pipeline Opportunity) Location: Missouri (Hybrid/Remote considered) Position Type: Contract (Start Date TBD, pending RFP award) About Us: Known for Delighting the Client through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health
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Posted 1 day ago | Updated 1 day ago