IT Help Desk jobs in District of Columbia

Washington, District of Columbia

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2d ago

*Job Title: IT Help Desk Manager **Job Summary:** The Department of Transportation (DOT) is seeking a skilled and motivated IT Help Desk Manager to oversee our helpdesk operations, ensuring effective IT support for internal staff and external stakeholders. The ideal candidate will have a strong technical background, excellent leadership skills, and a commitment to providing exceptional customer service in a fast-paced government environment. This role is critical to maintaining the productivity

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Full-time

Depends on Experience

IT Service Desk Manager

Hybrid in Washington, District of Columbia

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Yesterday

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Manager in the Washington DC office. The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 enviro

Full-time

$136,160 - $185,000

Help Desk Technician MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help De

Full-time

USD 26.15 - 35.39 per hour

Help Desk Analyst / IT Support Specialist (EST Time zone)

Remote

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Today

Job Title: Help Desk Analyst / IT Support SpecialistLocation: NJ/NY (Remote options available)Type: Contract / Contract-to-Hire / Full-TimeDuration: Long Term Job Overview:We are seeking a Help Desk Analyst to provide first-line technical support to end users. You will troubleshoot hardware, software, and network issues, assist with user accounts, and ensure smooth IT operations across the organization. Responsibilities: Respond to IT support requests via phone, email, or ticketing systems. Trou

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Full-time

$20 - $25

Help Desk Specialist for Washington DC 20003 (Onsite)

Washington, District of Columbia

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20d ago

Position: Help Desk SpecialistLocation: Washington DC 20003 (Onsite)Type: - Contract Job Description Position Summary: The Information Technology Solution Center is seeking one Senior Helpdesk candidate to provide support to our internal customers onsite and offsite. This position on 100% on-site. This position will be responsible for responding to inquiries and requests for assistance with software, technical, and other problems to be resolved. This position provides expertise, advice, and adv

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Contract, Third Party

Depends on Experience

ASPEN Trainer/QA SME Senior

Washington, District of Columbia

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7d ago

he Senior Software Trainer and Quality Assurance Analyst is a hybrid training/QA role that is uniquely designed to provide schools with expert knowledge and training on the Districts Aspen SIS functions and support the DevOps team in testing and validation new SIS features. The analyst is responsible for providing virtual and in person training and support to schools and central office users. They will provide virtual and in person support and training, in addition to telephone and email support

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Full-time

$50 - $55

Senior IT Service Quality Manager (Active Secret Clearance)

Alexandria, Virginia

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Today

Suvi is hiring a Senior IT Service Quality Manager in Alexandria, VA to analyze, monitor and improve the quality of IT services across all DoD OIG divisions. This includes developing quality benchmarks, establishing and refining key performance indicators (KPIs), and conducting business impact analyses to ensure IT programs and services are effective, efficient, and aligned with organizational goals. To join our team of outstanding professionals, apply today! Responsibilities Assess existing p

Full-time

Helpdesk Support

McLean, Virginia

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Yesterday

CherryRoad has recently built a new Network Operations Center (NOC) to manage daily operations of our rapidly growing Managed Services Division. We are looking for an enthusiastic, motivated and experienced individual who will be responsible for NOC operations. Responsibilities Include: Monitor data center infrastructure and networks to ensure system availability. Develop and maintain runbooks and troubleshooting procedures for client support. Follow troubleshooting procedures in an effort to r

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Full-time

Depends on Experience

Deskside Engineer - Senior

McLean, Virginia

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Today

Job ID: 2510144 Location: MCLEAN, VA, US Date Posted: 2025-09-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description This position is full-time On-Site located in McLean, VA at the Department of Transportation. This position will report to Helpdesk Manger and will be part of the end user support team to p

Full-time

Helpdesk Specialist Entry with Min 5yrs exo (In Person interview)(100% ONSITE_ Only Local to DMV Area)

Washington, District of Columbia

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Yesterday

We are looking for a Helpdesk Specialist Entry ( (Min 5+ Yrs. Exp) ONSITE (In Person Interview). POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 12Months+ Work Address: Washington, DC 20024 Immediate interviews (In Person Interview) Please Note this position is 100% ONSITE Install and configure software and hardware components of computer and network systems. Provide technical support to users and troubleshoot system and network issues. Perform diagnostic tests and m

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Full-time, Contract, Third Party

$DOE

IT Service Desk Manager

Hybrid in Washington, District of Columbia

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15d ago

Our client, a global law firm, is seeking an Information Technology (IT) Service Desk Manager in their Washington DC office. The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 environment. Responsibilities include

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Full-time

$136,000 - $185,000

ServiceNow System Admin 3

Laurel, Maryland

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Today

Location: Laurel, MD Salary: $80.00 USD Hourly - $100.00 USD Hourly Description: Our client is currently seeking a ServiceNow System Admin 3 (U//FOUO) Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile

Contract

Compensation information provided in the description

Desktop Technician T5

Herndon, Virginia

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Today

We at Sharp Decisions, hiring for below requisition with one of our prestigious clients. Job Title: IT Support and Security Location: Herndon, VA- HYBRID Long term role Location: Must be available to be in the office in Herndon VA at least 4 days a week (may change with business needs). Description: Job Summary: Working with the Endpoint Management vulnerability team, this employee will be responsible for identifying, assessing, and mitigating security vulnerabilities within the organization'

Full-time

ServiceNow System Admin

Fort Meade, Maryland

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Today

Location: Fort Meade, MD Salary: $70.00 USD Hourly - $85.00 USD Hourly Description: Our client is currently seeking a skilled ServiceNow System Administrator to support the implementation, troubleshooting, and maintenance of IT systems. This role involves managing infrastructure, resolving technical issues, and ensuring optimal performance across client/server, storage, network, and mobile environments. Key Responsibilities: Provide Tier 1 and Tier 2 support for IT systems, including help

Contract

USD 70.00 - 85.00 per hour

System Administrator (SA) 2 with Poly

Columbia, Maryland

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Today

Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. We are seeking a System Administrator 2 to join our team of passionate individuals on our Prime contract based out of Columbia, Maryland. In this role you will support challenging, mission-critical projects that make a direct impact on the nation's security and intelligence mission. Responsibilities: Provide support for implementation, troubleshooting and maintenance of Information

Full-time

USD 175,000.00 - 200,000.00 per year

Junior Helpdesk Specialist

Springfield, Virginia

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Today

Req ID: 37828 Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your care

Full-time

Modeling and Simulation Network Engineer

Alexandria, Virginia

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Today

As a Modeling and Simulation Network Engineer with MTSI, you will provide technical support for programs, processes, and capabilities for the Assistant Secretary of Defense for Mission Capabilities (ASD(MC)) within the Office Under the Secretary of Defense for Research and Engineering (OUSD(R&E)). Work locations are at the Mark Center in Alexandria, VA, and at the Pentagon. Your primary responsibilities are to: Coordinate with stakeholders and leverage available tools, processes, and forums to

Full-time

Tier II Helpdesk Technician (TS/SCI)

Alexandria, Virginia

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Today

Tier II Helpdesk Technician (TS/SCI Eligible) Position Location Alexandria, VA LinTech is looking for a Tier II Helpdesk Technician to provide services to support an Important Government Customer. Job Description: The Technician shall provide phone and on-site support for headquarters personnel and phone/remote desktop support for the field offices. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on the Unclassified (NIPRNet), Class

Full-time

IT Support Analyst

Arlington, Virginia

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Today

Job ID: 2509648 Location: ARLINGTON, VA, US Date Posted: 2025-09-10 Category: Information Technology Subcategory: IT Sys Integration Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: No Description SAIC has an immediate opening for an IT Support Analyst supporting the Headquarters Air Force Deputy Chief of Staff for Strategic Deterrence and Nuclear Integratio

Full-time

macOS Customer Support Engineer - SBG

Arlington, Virginia

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Today

Job Details Level: Experienced Job Location: SBG - Arlington, VA - Arlington , VA Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 50% Job Shift: Day Job Category: Government Description SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cyber Security innovation to federal and commercial clients nationwide. OVERVIEW SBG is hiring

Full-time

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IT Help Desk jobs in Washington, DC, USA