IT Service Manager Jobs

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IT Service Manager

UItimate Technologies Group

Fishers, Indiana, USA

Full-time

The Company Ultimate Technologies Group is a family-owned audio-visual technology company headquartered in Fishers, IN. UTG was founded in 2017 by co-owners Will and Tiffany O Brien. Our purpose is to design, install, and service complex, high-performance, reliable AV technology commercially and globally. We focus on providing an easy user interface and industry-best service. We make virtual hybrid communication simple and consistent to help organizations communicate their stories with interacti

IT Service Manager

IT Avalon

Plano, Texas, USA

Full-time

IT Service Manager As an I.T. Service Manager, you will serve as an Incident and Change Leader under minimal supervision within the IS Operations team. This requires a high level of availability to respond to reports of major incidents, follow through on associated RCAs and run the weekly CAB meeting. In this role, it is imperative to have exceptional verbal and written communication skills, a high level of organization, and a fundamental knowledge of IT operations. I. Position Responsibilities

IT Service Delivery Manager

SNI Technology

Colorado Springs, Colorado, USA

Contract

Job Details SNI Technology's client located in Colorado Springs, CO, is seeking to hire a talented IT Service Delivery Manager for an exciting, full-time, 4-month contract-to-hire position. Please note this is a fully onsite position and work from home/remote work options will not be provided. General Purpose As a key member of the leadership team, the Service Delivery Manager oversees operational activities, implements company strategies, orchestrates the major functions of the operation, and

IT Service Desk Quality Assurance Manager

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each tea

Service Manager - IT Service Management Operations

Sincera Technologies, Inc.

Jersey City, New Jersey, USA

Full-time

Service Delivery and Operations: Manage end-to-end ITSM operations, including Incident Management, Problem Management, Change Management, Service Request Fulfillment, and Service Level Management. Monitor service performance against SLAs, ensuring timely resolution of issues and effective escalation when necessary. Oversee the configuration and optimization of ServiceNow workflows to support ITIL processes. Drive the adoption of ITIL best practices within the client environment. Client Engagemen

MIOES (MDA) Enterprise IT (EIT) Service Delivery Manager

Peraton

Colorado Springs, Colorado, USA

Full-time

Responsibilities Peraton is seeking a highly qualified professional to fill program and task order leadership positions on for the upcoming Missile Defense Agency (MDA) IT and Operations Enterprise Support (MIOES) program. On-site positions are located in Colorado Springs, CO and Huntsville, AL. The purpose of MIOES is to provide a full range of information technology (IT) services and facility support to include any necessary hardware, software, and ancillary components to support enterprise

MIOES (MDA) Mission IT (MIT) Service Delivery Manager

Peraton

Colorado Springs, Colorado, USA

Full-time

Responsibilities Peraton is seeking highly qualified Professional to fill program and task order leadership positions on for the upcoming Missile Defense Agency (MDA) IT and Operations Enterprise Support (MIOES) program. On-site positions are located in Colorado Springs, CO and Huntsville, AL. The purpose of MIOES is to provide a full range of information technology (IT) services and facility support to include any necessary hardware, software, and ancillary components to support enterprise lev

IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery

Highspring

Remote

Full-time, Contract

Job Title: IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery Job Type: Contract-to-hire Worksite Location: Irving, TX Worksite Schedule: Hybrid onsite in Irving, TX Client Industry: Healthcare Salary Conversion: up to $170,000 +, 15% annual bonus potential Hourly Pay Rate: $75.00 - $85.00 / hour, W2 Vaco is seeking an experienced IT Vendor Management Office Program Manager with prior experience managing Microsoft partner relationships across multiple

IT Vendor Management Office Program Manager – ServiceNow Service Delivery

Highspring

Irving, Texas, USA

Full-time, Contract

Job Title: IT Vendor Management Office Program Manager - ServiceNow Enterprise Applications & Service Delivery Job Type: Contract-to-hire Worksite Location: Irving, TX Worksite Schedule: Hybrid onsite in Irving, TX Client Industry: Healthcare Salary Conversion: up to $170,000 +, 15% annual bonus potential Hourly Pay Rate: $75.00 - $85.00 / hour, W2 Vaco is seeking an experienced IT Vendor Management Office Program Manager with prior experience managing ServiceNow across multiple business

Manager, IT Service Management (ITSM)

tax.com

Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in

Manager, IT Service Desk

ICF

Reston, Virginia, USA

Full-time

ICF International is seeking a Manager, IT Service Desk, to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's This role would manage a Tier 3 expert level analysis and technical support group on the Service Desk. This role will work with other technical teams throughout a global organization to deliver outstanding support to our user community. This position requires the ability to develop effective working relationships with Team members and drive and m

IT Service Intelligence and Performance Manager - TS/SCI w/Poly

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Security Compliance, Service Monitoring, Technical Issues Certifications: CompTIA - Security+ - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: IT Service Intelligence and Performance Manager We

IT Service Management Lead

GLOBAL IT CON LLC

Chicago, Illinois, USA

Full-time

Role:- ITSM Lead Location: Chicago, IL ( Hybrid ) Duration: Full-time Keywords: ITIL, Lead, ITSM, Change management, Incident management NOTE: Candidate should have lead or managerial experience Skills Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.ITIL Foundation Certification is required; advanced ITIL certifications are preferred.Experience in supporting ITIL processes in a medium to large organization.Strong knowledge of ITIL frame

IT Service Intelligence and Performance Manager - TS/SCI w/Poly

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Security Compliance, Service Monitoring, Technical Issues Certifications: CompTIA - Security+ - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: IT Service Intelligence and Performance Manager We

IT Service Intelligence and Performance Manager - TS/SCI w/Poly

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Security Compliance, Service Monitoring, Technical Issues Certifications: CompTIA - Security+ - CompTIA Experience: 5 + years of related experience ship Required: Yes Job Description: IT Service Intelligence and Performance Manager W

IT Service Desk Technician L2

Milestone Technologies, Inc.

Livingston, New Jersey, USA

Contract

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Responsibilities: Be the face of IT to corporate employees in the respective office location. Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc). Oversee the

IT Service Desk Technician L2

Milestone Technologies, Inc.

New York, New York, USA

Contract

L2 Service Desk Technician On Site NO C2C or 3rd party applications Location: New York, NY. (On-site M-F) Must be LOCAL no relocation applicants considered. Contract length: 12 months Pay range: $40-43/hr. The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Required Skill

IT Service Desk Help Desk Support (32430)

Myticas LLC

Ottawa, Ontario, Canada

Contract

IT Service Desk (Help Desk) Support We are seeking a proactive and technically skilled IT Systems Support Specialist to oversee and maintain a wide range of user-facing technologies and internal infrastructure systems. This individual will play a critical role in delivering reliable IT services, supporting both day-to-day operations and longer-term technical improvements. The position includes direct user support, systems maintenance, and troubleshooting across various business-critical platfor

IT Field Support (Service Desk)

VITAS Healthcare Corporation

Walnut Creek, California, USA

Full-time

LOCAL CANDIDATES ONLYThe Network System Engineer is responsible for maintaining, coordinating and overseeing IT Field Support and IT Customer Service related needs. Responding to, escalating and resolving issues and requests related to desktops, laptops, iPhones, iPads as well as local server management needs such as back-ups, etc.Ensure all incidents, requests, changes etc. are fully managed and documented in a timely mannerOrient new hires with relevant IT processesEffectively communicate to u

Lead Director, IT Service Delivery

CVS Health

New Jersey, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w