Remote
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Today
Description & Requirements Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely. The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets. The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs). This po
Full-time
USD 22.93 per hour