IT service management jobs

Chicago, Illinois

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30+d ago

Looking for Sr. IT SM Expert. Experience: Minimum 15 years in IT Service Management roles.Certifications:ITIL v3 (Expert/Intermediate)ITIL 4 (Managing Professional or Strategic Leader)Core Expertise:Incident, Problem, Change, Release, and Service Request ManagementService Catalog, CMDB, and Configuration ManagementTools:Strong hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, CherwellOther Skills:Strong stakeholder management and communication skillsProven experience in ITSM t

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Full-time

Depends on Experience

Director, Service Management - Information Technology Services

Albany, New York

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13d ago

Director, Service Management - Information Technology Services About University at Albany: Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the Universit

Full-time

$150,000 - $160,000

IT Service Management Manager

New York, New York

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Today

Position Summary The Global Service Management and User Success (GSM-US) organization reflects NYU IT's deep commitment to users and their success. It focuses on delivering excellent, consistent, and cost-effective services to NYU's global community. The IT Service Management (ITSM) Manager establishes, promotes, maintains, and optimizes IT service management processes/controls (i.e. Incident/Request, Problem, Change, Knowledge, configuration management, continuous service improvement, etc.) to

Full-time

USD 130,000.00 - 150,000.00 per year

IT Service Management Support

Suitland-Silver Hill, Maryland

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Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to

Full-time

USD 107,300.00 - 130,100.00 per year

Assistant Director of IT Service Management

Phoenix, Arizona

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Today

If you are a current worker, please log into Workday and access our internal career site to apply. Salary Range: $90,000.00 to $99,500 USD annually As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for

Full-time

USD 90,000.00 - 99,500.00 per year

IT Service Management Change

Port Charlotte, Florida

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2d ago

{"description": "At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients. We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities. IT Ser

Full-time

Atlassian Jira Service Management Engineer

Remote

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5d ago

Required Qualifications: Atlassian Expertise3+ years of handson experience administering and engineering Atlassian Jira Service Management.Strong experience with Jira workflows, request types, SLAs, queues, and automations.Experience configuring JSM in complex, multiteam or enterprise environments.Proven CMDB experience within Atlassian assets.ITSM & ProcessSolid understanding of ITIL concepts (Incident, Problem, Change, Request Management).Experience implementing governancealigned service mana

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Full-time

$30

IT Infrastructure Service Delivery Manager

Dallas, Texas

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for an IT Infrastructure Service Delivery Manager for a contract assignment with one of our premier Financial Services clients in Dallas, TX. This is a hybrid role: 4 days/week in the office. This role is to assist with coordination and support day to day IT infrastructure activities for the US region. This includes managing infrastructure requests, assisting with project delivery, supporting audit and regulatory needs, helping resolve hi

Contract

USD 64.84 - 75.33 per hour

Lead Service Management Engineer

O'Fallon, Missouri

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12d ago

{"description": " Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize

Full-time

USD 122,000.00 - 207,000.00 per year

IT ServiceNow Management Analyst / Admin

Hybrid in Deerfield Beach, Florida

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Today

3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost efficient and Competitive Solutions and Resources. 3Core Systems is looking for IT Service Management Analyst for one of our clients in Deerfield Beach, FL Title: IT Service Management Analyst Location: Deerfield Beach, FL, United States Duration: Long-term Contract This position is a combinati

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Third Party, Contract

Depends on Experience

IT Asset Management Engineer

Hybrid in Portland, Oregon

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Today

IT Asset Management Engineer Location: Portland Hybrid (3 days onsite per week) LOCALS ONLY Duration: 8+ Months (extendable) Interview: 2 rounds Our client is seeking a ServiceNow ITAM Engineer to support the design, implementation, and ongoing optimization of an enterprise IT Asset Management program. This role will play a key part in building and enhancing ITAM capabilities within ServiceNow, with a strong emphasis on CMDB strategy, data integrity, and process improvement. The ideal candidate

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Contract

Enterprise Service Management Lead

Hybrid in Charlotte, North Carolina

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2d ago

Role Description: The AD Technology Enterprise Service Management (ESM) Director will lead the governance, standardization, and improvement of IT Service Management (focusing on Incident, Problem, Request, and Change Management) across the Americas Division. The primary focus of this role is to establish, maintain, and enforce unified groupwide standards, policies, procedures, and data controls to ensure consistent and highquality execution of ESM processes across all entities. In addition to go

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Full-time

Depends on Experience

Service Management Deputy

McLean, Virginia

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Today

Job Number: R0239200 Service Management Deputy The Opportunity : You know that project managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contributor to their employees' growth. We're looking for someone like you to help our clients meet their mission by keeping the war fighter safe and supporting national security. In this role, you'll manage the delivery

Full-time

USD 86,800.00 - 198,000.00 per year

IT Service Specialist III

New York, New York

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Today

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec

Full-time

IT Service Desk Analyst

Colorado Springs, Colorado

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Today

Description We are seeking a motivated and customer-focused IT Service Desk Analyst to join our Service Desk team in Colorado Springs. This role serves as the primary front-line support for all IT issues and plays a critical role in delivering a positive and professional technology experience across the organization. The ideal candidate brings a strong service mindset, solid foundational technical skills, and the maturity to operate in a high-visibility environment. This role is designed for som

Full-time

USD 23.00 - 25.00 per hour

Service Management Lead, VP - Enterprise Technology

Miami, Florida

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Today

{"description": "Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equ

Full-time

USD 160,000.00 - 225,000.00 per year

IT Service Specialist I

New York, New York

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Today

Full-time

IT Service Desk Analyst

Syracuse, New York

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Today

Description Our customer in Syracuse NY, is looking to add a qualified IT Service Desk professionals to join their team of 13 as they are experiencing growth within the company and team has grown overwhelmed with ticket volumes. Responsibilities Provides user assistance and ticket resolution for hardware, software, and networking needs. Diagnoses and troubleshoots problems with technical systems to maintain proper functionality, and escalates unresolved issues as needed. Conducts diagnostic rev

Full-time

USD 22.00 - 25.00 per hour

Global Lead Analyst, IT Change Management

St. Petersburg, Florida

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Today

Job Description Summary The Global Lead Analyst provides enterprise-level governance oversight and strategic leadership for the Raymond James Global IT Change Management program within the Technology Risk and Assurance (TRA) organization. This role is responsible for ensuring consistent application of the Change Management Standard across Regional Change Management Offices (CMOs), strengthening control integrity, and maintaining alignment with enterprise risk appetite and regulatory expectations

Full-time

IT Service Delivery Lead Banking Domain (Salesforce Support)

New York

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2d ago

Job Title: IT Service Delivery Lead Banking Domain (Salesforce Support) Location: New York, NY Duration: Long Term Job Summary: We are looking for a highly skilled IT Service Delivery Lead with strong domain expertise in Private Banking, Investment Banking, or Asset Management. The ideal candidate will have a solid background in ITIL-based service delivery, excellent leadership and communication skills, and hands-on experience supporting Salesforce platforms. This role will be responsible for

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IT service management jobs