IT service management jobs

Evanston, Illinois

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Today

Department: IT Technology Support Svcs Salary/Grade: ITS/83 Target hiring range for this position will be between $125,220-153,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data Job Summary Manager, IT Service Management (ITSM) provides organizational leadership in design, implementation and improvement of mission-critical IT service management (ITSM) processes acr

Full-time

USD 83.00 per hour

IT Service Management & Analytics Specialist - hybrid (3 days onsite)

Hybrid in Montreal, Quebec

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Today

Job Summary: Coordinate, govern, and continuously improve IT Service Management (ITSM) activities across critical Cyber platforms, with a focus on Incident, Problem, Change, and Service Management. This role is a key liaison across Cyber Engineering, Operations, Risk, Audit, Infrastructure, and business stakeholders to maintain operational stability, strengthen governance, improve service performance, and support regulatory and control requirements. Beyond core service management, the role uses

Contract

IT Asset Management Analyst

Herndon, Virginia

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2d ago

Detailed Job Description: Position Title: ITAM Analyst (SAM/HAM) Location: Hybrid onsite in Reston, VA office Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance

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Contract

$62 - $64

IT Service Delivery Consultant Senior

Quantico, Virginia

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Today

Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. The Leidos team delivers the core backbone of the Navy-Marine Corps Intranet, including cy

Full-time

USD 92,300.00 - 166,850.00 per year

IT Software Asset Management Analyst (ITSAM)

Remote

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2d ago

Position Title: ITAM Analyst (SAM) Location: Remote Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment. The Analyst helps

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Contract

$62 - $64

IT Service Management Office Lead

Reston, Virginia

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Today

Job Title: IT Service Management Office Lead Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: CACI is seeking an IT Service Management Office (ITSMO) Lead for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solu

Full-time

USD 120,800.00 - 265,800.00 per year

IT Service Management Lead

Austin, Texas

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Today

Job Description At DPR, roles and responsibilities are more than describing a job title-they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization. As a purpose-driven organization on a journey to be most admired, we rely

Full-time

Modern IT Service Management Manager

Chicago, Illinois

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Today

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries

Full-time

USD 94,400.00 per year

Manager, IT Service Management

Lake Forest, Illinois

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Today

Company Overview Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 2

Full-time

USD 126,000.00 - 210,000.00 per year

Manager | IT Service Management

Remote or Cleveland, Ohio

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Today

Job Description #LI-AM1 #LI-Hybrid #CBIZAdvisory Responsibilities We are seeking an experienced Manager, IT Service Management (ITSM) to lead and support ITIL-based service management practices within a mid-to-large organization. This role is responsible for improving ITSM processes, supporting governance routines, monitoring service performance, and ensuring IT services are aligned with business needs, operational priorities, and compliance expectations. The Manager, IT Service Management wi

Full-time

SIAM IT Operations Service Management (ITSM) Specialist

Chantilly, Virginia

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Today

Job Title: SIAM IT Operations Service Management (ITSM) Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * We are seeking an experienced, highly motivated, and versatile IT Operations Service Management (ITSM) Specialist to join our Service Integration and Management (SIAM) Operations team. In this strategic role, you will prov

Full-time

USD 103,800.00 - 218,100.00 per year

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Information Technology - Manager IT Service Delivery 130-5010

Tulsa, Oklahoma

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Today

JOB SUMMARY: The Manager, IT Service Delivery is responsible for leading frontline and advanced technical support operations, establishing and managing a dedicated service delivery model that enables timely resolution of operational support needs. This role oversees the performance, training, SLA/queue management, and the escalation path between the Service Delivery and Engineering teams. The position is accountable for expanding Service Delivery ownership of application support, data modificat

Full-time

IT Service Delivery Consultant, Mid

New Orleans, Louisiana

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Today

The selected candidate will be responsible for ensuring the internal processes related to Information Technology (IT) Service Management and Delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability. Additional job duties and responsibilities include: Leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys, and sustains high quality, highly available solutions that align with business and IT

Full-time

USD 59,150.00 - 106,925.00 per year

Service Management Practice Analyst III

Louisville, Kentucky

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5d ago

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

Full-time

Service Management Centre Analyst

Alpharetta, Georgia

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Today

Description We are looking for a Service Management Centre Analyst to serve as a central coordination point during production incidents and service disruptions. This role is focused on incident coordination, communication, escalation management, and service restoration rather than hands-on technical troubleshooting. Key Responsibilities: Act as the central coordination point during production incidents and service disruptions. Lead and facilitate major incident bridge calls involving technical

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Contract

USD 26.00 - 30.00 per hour

IT Asset Management Team Lead

Chicago, Illinois

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4d ago

IT Asset Management Team Lead Primary Location: Chicago, IL V-Soft Consulting is currently hiring a IT Asset Management Team Lead for our premier client Chicago, IL. Education and Experience Bachelor's degree or higher in Computer Science, Information Technology, Experience managing enterprise asset inventories exceeding 5,000 assets and supporting multiple locations, departments, or business units Bachelor's Degree from an accredited college or university 7 years working in any of the followi

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Third Party, Contract

Depends on Experience

IT Service Delivery Manager

Richmond, Virginia

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Today

Job Description We are seeking a strategic, and relationship-focused IT Service Delivery Manager to lead strategic technology services and operations for a client in Richmond, VA. This role builds executive and vendor relationships, develops technology roadmaps, conducts business reviews, and drives proactive planning that improves efficiency, security, and long-term business outcomes. Employment Type: Direct Hire Location: Richmond, VA Work Arrangement: Onsite Key Responsibilities Conduct

Full-time

USD 100,000.00 per year

Sr. Manager – Global IT Service Delivery

Cambridge, Massachusetts

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4d ago

Lead global IT Service Desk and end-user support operations across a 1,000+ employee organization.Manage internal support teams, MSPs/vendors, service performance, budgets, and escalations.Own ITSM/ITIL processes including Incident, Request, Problem, Knowledge, and Service Catalog management.Drive automation, self-service, continuous improvement, and customer experience initiatives.Partner with Security, Infrastructure, Enterprise Applications, HR, and business stakeholders.Hands-on knowledge of

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Contract

109

IT Service Desk Analyst

Ohio

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Today

IT Service Desk Analyst - Contract -Chardon, OH - $30.00 - $32.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US witho

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Contract

USD 30.00 - 32.00 per hour