IT service management Jobs

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IT Service Management - IT Service Management Coordinator

American National Insurance Company

Springfield, Missouri, USA

Full-time

The Service Management team facilitates service management core processes and procedures through communication, training, and documentation standardization. This team has a diverse background in CTS processes allowing them to collaborate, communicate, and develop various methods of training in partnership with business and CTS teams. Service Management's focus is on service support processes but does expand scope to other CTS areas for cross functional projects, specifically as the voice of the

Senior Manager, IT Service Management

Highspring

Tampa, Florida, USA

Full-time

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco notes the salary range for the role is noted in this job posting. The individual may a

Information Technology (IT) Service Management (ITSM) Systems Engineer

SAIC

Chantilly, Virginia, USA

Full-time

Job ID: 2501986 Location: CHANTILLY, VA, US Date Posted: 2025-02-20 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description JOB DESCRIPTION: SAIC openings for Information Technology (IT) Service Management (ITSM) Systems Engineers with experience within the ITIL domains of Service S

IT Service Management CMDB Associate

Request Technology, LLC

Chicago, Illinois, USA

Full-time

We are unable to sponsor for this permanent full-time role Position is bonus eligible Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, con

IT Service Management CMDB Associate

Request Technology, LLC

Coppell, Texas, USA

Full-time

We are unable to sponsor for this permanent full-time role Position is bonus eligible Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, config

IT Service Management Analyst, Unix/Linux Support

Apex Systems

Atlanta, Georgia, USA

Full-time

Job#: 2053258 Job Description: JOB REQUIREMENTS: Hands-on experience working with Red Hat Linux OS 7, 8 & 9 to complete routine and basic sysadmin tasks, such as: running scripts; user account and group creation and maintenance; password management; filesystem creation; basic troubleshooting (top, vmstat, nslookup, ping, etc.) Working knowledge of Active Directory, authentication mechanisms (LDAP/Kerberos, D), SUDO, NFS, Samba, DNS & DHCP Experience starting and stopping services on Red Hat Lin

Manager, IT Service Management (ITSM)

tax.com

Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in

Service Manager - IT Service Management Operations

Sincera Technologies, Inc.

Jersey City, New Jersey, USA

Full-time

Service Delivery and Operations: Manage end-to-end ITSM operations, including Incident Management, Problem Management, Change Management, Service Request Fulfillment, and Service Level Management. Monitor service performance against SLAs, ensuring timely resolution of issues and effective escalation when necessary. Oversee the configuration and optimization of ServiceNow workflows to support ITIL processes. Drive the adoption of ITIL best practices within the client environment. Client Engagemen

Senior Associate IT Service Management Specialist

DISCOVER

Riverwoods, Illinois, USA

Full-time

Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future

IT Service Management (ITSM) - Incident Manager

UKG Careers

Alpharetta, Georgia, USA

Full-time

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for a

Director of Service Management

GHR Healthcare

Atlanta, Georgia, USA

Contract

Director of Service Management - Healthcare IT Jobs Director of Service Management - Hybrid Healthcare IT Role We are seeking an Interim Director of Service Management to join our Digital Department in a hybrid role. This position involves leading IT service operations across hospitals and campuses, ensuring seamless service delivery and alignment with healthcare organizational goals. You will manage a team of technicians and specialists focused on desktop and device support. <>Job Details Contr

Service Management Analyst V (Asset Management) - Remote

C4 Technical Services

Remote or Eagan, Minnesota, USA

Contract

Service Management Analyst V Remote Summary: The IT Service Management (ITSM) Analyst is responsible for the Asset Management process related to the cloud transformation project. Primarily focusing on ensuring all aspects of a service are ready for cloud productions use, including testing, training, and validation of systems, processes, documentation and personnel. Responsibilities include Collaborating with cloud migration teams to identify, assess, and manage IT assets during the migration

IT Service Desk Analyst

SAIC

Norfolk, Virginia, USA

Full-time

Job ID: 2505076 Location: NORFOLK, VA, US Date Posted: 2025-04-28 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This po

IT Service Desk Quality Assurance Manager

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each tea

IT Service Desk Lead

DatamanUSA, LLC

Denver, Colorado, USA

Full-time, Part-time, Third Party, Contract

DatamanUSA has an exciting opportunity for a talented IT Service Desk Lead to work with one of our direct clients in Thornton, CO. We love referrals! Please refer us to your friends, family and colleagues for this opportunity. DatamanUSA gives referral bonuses (up to $500) if they get selected and perform well for our clients. Job Details: Title: IT Service Desk Lead Duration: 6 Months Location: Thornton, CO Required/desired skills: *) Associate's or Bachelor's degree in Information Technol

IT Asset Management (ITAM) Administrator

GNRSystems

Kansas City, Kansas, USA

Contract

We are currently seeking an experienced IT Asset Management (ITAM) Administrator with a strong background in both ITAM and desktop support. This individual will be responsible for managing IT hardware and software assets, ensuring compliance, and providing deskside and remote support for end users. Responsibilities: Maintain accurate inventory of all IT assets including hardware, software, and licenses Provide deskside support for PCs, laptops, printers, scanners, and mobile devices Troubleshoot

IT Service Support Technician 3

Ohio State University

Mansfield, Ohio, USA

Full-time

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In o

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Portland, Oregon, USA

Full-time

A growing Biotechnology company in Wilsonville, OR is hiring an IT Service Desk Analyst to join the team for a great opportunity! Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devicesEnsure that all issues and requests are documented accurately in the IT ticketing systemMonitor and triage incoming tickets in the IT Helpdesk Ticket QueueProvide timely response to all issues, update internal customers on status, solicit additional inform

IT Service Desk Technician

TEKsystems c/o Allegis Group

Wilsonville, Oregon, USA

Full-time

A growing Biotechnology company in Wilsonville, OR is hiring an IT Service Desk Analyst to join the team for a great opportunity! Job Duties: Troubleshoot Mac (90%) and Windows (10%) hardware, operating systems and software, and mobile devicesEnsure that all issues and requests are documented accurately in the IT ticketing systemMonitor and triage incoming tickets in the IT Helpdesk Ticket QueueProvide timely response to all issues, update internal customers on status, solicit additional inform

IT Service Manager

IT Avalon

Plano, Texas, USA

Full-time

IT Service Manager As an I.T. Service Manager, you will serve as an Incident and Change Leader under minimal supervision within the IS Operations team. This requires a high level of availability to respond to reports of major incidents, follow through on associated RCAs and run the weekly CAB meeting. In this role, it is imperative to have exceptional verbal and written communication skills, a high level of organization, and a fundamental knowledge of IT operations. I. Position Responsibilities