IT service management jobs in Virginia

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Director of IT Service Delivery

Hampton, Virginia

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Today

Job Description Position Title: Director of IT Service Delivery Contract Duration: Direct Hire Work Location: Hampton, VA Employment: Onsite (100%) We are seeking a strategic and customer-focused Director of IT Service Delivery to lead end-user technology services and support operations for a client in Hampton! This role oversees help desk services, desktop support, technology asset management, software licensing, print services, and IT governance initiatives while ensuring an exceptional te

Full-time

USD 90.00 per hour

IT Service Operations & Maintenance Oversight (SETA)

Fort Belvoir, Virginia

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Today

Job ID: 2615876 Location: Fort Belvoir, VA, US Date Posted: 2026-08-21 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI_wPoly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking an IT Services Operations & Maintenance Oversight SETA to provide expert advisory and technical support to Government leadership across

Full-time

USD 80,001.00 - 120,000.00 per year

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

IT Project Manager - Defense Contract Management Agency (DCMA)

Fort Lee, Virginia

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Today

The IT Project Manager will provide technical project management, PMO support, integration management, and oversight for the software development lifecycle, web database engineering, and modernization of the digital Blue List platform. This position will support the Government IT Program Manager by monitoring implementation and sustainment teams, tracking technical execution, reviewing technical submissions, managing cross-vendor dependencies, and maintaining program-level dashboards and reporti

Full-time

USD 135,000.00 per year

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

IT Service Desk Lead

Vienna, Virginia

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Today

Overview IT SERVICE DESK LEAD Location: Vienna, VA / Fort Belvoir, VA Clearance: Active TS/SCI Required The IT Service Desk Lead oversees the daily operations, service delivery, and technical performance of a high-volume IT Service Desk responsible for Tier 1-3 support. This role ensures operational excellence across incident management, customer service, quality assurance, performance reporting, and cross-functional IT coordination. Responsibilities Technical Support & Escalation Manageme

Full-time

USD 130,000.00 - 145,000.00 per year

Information Technology (IT) Management / IT Project Coordination Support

Falls Church, Virginia

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Today

Overview Please note that this position is contingent upon the successful award of a contract currently under bid. Goldbelt Apex, a part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality in every aspect. As experts in healthcare IT experts, Apex is committed to building systems for healthcare organizations to seamlessly communicate and exchange data across different systems and devices. Summary: Supports planning, coordination, and im

Full-time

USD 114,000.00 - 134,000.00 per year

Technical Support Analyst (Part time)

Richmond, Virginia

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28d ago

This is a 3 day per week role for a total of 24 hours per week for three months and thenthe position will be transitioned to a permanent Wage (part-time) position but still at 24 hours per week. Assessing, maintaining, supporting districts technology: including hardware, software, systems, upcoming technology initiatives. Ensures reliable operations, provides technical assistance, supports planning, execution of technologyrelated projects. Key Responsibilities Technology Needs Assessment o Eval

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Contract

Depends on Experience

Sr ServiceNow Developers @ Remote

Remote

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17d ago

Sr ServiceNow DevelopersRemoteLong term contractMandatory Skills & Certifications:ServiceNow Certified Application Developer (CAD)Certified System Administrator (CSA)ITSM (IT Service Management)ITIL (Information Technology Infrastructure Library)CAD, CSA ITSM & ITIL ACTIVE Certifications

Easy Apply

Contract

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

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19d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

Easy Apply

Contract

$80 - $90

ServiceNow GRC/IRM Consultant - Remote

Remote

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3d ago

Hi,We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.Title : ServiceNow GRC/IRM ConsultantLocation : RemoteRelevant Experience (in Yrs.): 10+ yearsDetailed Job Description:Lead end-to-end ServiceNow GRC/IRM and TPRM implementations. Gather business requirements and translate them into technical configurations, automated workflows, and dashboards. Configure forms, fields, business rules, client scripts, and Flow Designer within Ser

Easy Apply

Contract

Depends on Experience

Senior ServiceNow GRC/IRM Consultant/Lead

Remote

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3d ago

GRC Consultant Role and Responsibilities Lead end-to-end ServiceNow GRC/IRM and TPRM implementations. Gather business requirements and translate them into technical configurations, automated workflows, and dashboards. Configure forms, fields, business rules, client scripts, and Flow Designer within ServiceNow. Integrate ServiceNow GRC with other modules (ITSM, CMDB, SecOps) and external systems using REST or SOAP APIs. Facilitate risk assessments, control testing, and issue management processe

Easy Apply

Contract, Third Party

Depends on Experience

IT Quality and Risk Management Director

Virginia

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Today

Title: IT Quality and Risk Management Director State Role Title: Hiring Range: $140,000 - $170,000 Pay Band: 6 Agency: Virginia Department of Health Location: Dept of Health Agency Website: ;br> Recruitment Type: General Public - G Job Duties The IT Quality and Risk Management Director provide strategic leadership for enterprise IT governance, quality assurance, test automation, risk management, and information security coordination across all technology domains. This role ensures that IT

Full-time

USD 140,000.00 - 170,000.00 per year

IT AUDIT / RISK MANAGEMENT LEAD with Control testing experience (e.g., RCSA, SOX ITGC

Hybrid in Tysons, Virginia

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Today

Senior Consultant | Location Tyson, va OR McLean, VA Reports To Manager ROLE ON THIS ENGAGEMENT Performs the majority of hands-on control testing, evidence collection, and process documentation across all three review areas, and supports development of process maps and gap analyses. KEY RESPONSIBILITIES Conduct control testing procedures (design and operating effectiveness) for SDLC, application maintenance, and data management controls Develop detailed process/data flow maps for technology dev

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Contract

Depends on Experience

Data Systems Developer (IT Data Management - Journey)

Remote or Lacey, Washington

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Today

Salary : $90,096.00 - $121,176.00 Annually Location : Thurston County - Lacey, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-SPPR3651-05689 Department: Dept. of Ecology Division: Spill Prevention, Preparedness and Response Opening Date: 07/10/2026 Closing Date: Continuous Salary Information: The high end of the salary range, Step M is typically a longevity step Description Keeping Washington Clean and Evergreen The Department of Ecology is hiring a Data S

Full-time

USD 90,096.00 - 121,176.00 per year

EIM Data Manager (IT Data Management - Journey)

Remote or Lacey, Washington

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Today

Salary : $90,096.00 - $121,176.00 Annually Location : Thurston County - Lacey, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-ITSO5433-06144 Department: Dept. of Ecology Division: Information Technology Services Opening Date: 07/30/2026 Closing Date: Continuous Salary Information: The high end of the salary range, Step M is typically a longevity step Description Keeping Washington Clean and Evergreen The Department of Ecology is hiring an EIM Data Manager

Full-time

USD 90,096.00 - 121,176.00 per year

IT service management jobs in Virginia, USA