Remote
•
3d ago
Job Title: ServiceNow Virtual Agent & ITSM Integration Specialist Location: Remote Duration: Contract Core Platform Responsibilities (ServiceNow Mandatory) ServiceNow Virtual Agent & ITSM Development Design and build Virtual Agent conversational flows using card based UI, conditional logic, and guided actions Configure and manage ITSM workflows for Incident, Request, Universal Request, and SLA lifecycle handling Implement SLA logic, triggers, and state transitions for chatbo
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Contract, Third Party
Depends on Experience

















