Jira Service Management jobs

Must be WI Resident Only || Project Manager

Hybrid in Madison, Wisconsin

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2d ago

Position: Project ManagerLocation: Madison, WI- Hybrid(2Days onsite/Week)Qualifications: The ideal candidate will bring a blend of project management and business analysisexpertise, along with strong technical and interpersonal skills.Required Skills and Experience:Advanced knowledge of project management methodologies (Agile, Scrum, Kanban, Waterfall) and tools.Direct experience managing largescale IT projects involving multiple technical resources and diverse stakeholders.Proficiency in busine

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Contract

Depends on Experience

QA Specialist - Service Management Quality (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Journeyman QA Specialist to provide service-management quality assurance for the USMEPCOM ENLIST program. This role supports the Information Technology Service Management Plan and Service Management System by validating process implementation, standard operating procedure adherence, SLA/SLO performance, service quality, operational reporting, and continual-improvement activities across the program. The QA Specialist will conduct process audits, analyze performance

Full-time

ITSM / Service Management Lead (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Senior ITSM / Service Management Lead to own the Information Technology Service Management Plan and Service Management System for the USMEPCOM ENLIST program. This role provides enterprise-wide leadership for IT service-management governance, process integration, service-quality improvement, performance management, and ITIL best-practice adoption across all required service-management processes. The ITSM / Service Management Lead will establish the operating model

Full-time

Director of DevOps and Cloud, Hands-on, Onsite in Charlotte, NC - M

Charlotte, North Carolina

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Today

Director of DevOps and Cloud, Hands-on, Onsite in Charlotte, NC The Director of DevOps and Cloud is responsible for the entire technology platform, overseeing both customer-facing systems and internal infrastructure to ensure 24x7 availability, security, and scalability across Azure Cloud and on-premises environments. This hands-on leadership role balances technical execution and strategic management, including building a high-performing team, driving operational excellence, implementing securi

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Full-time

$170,000 - $220,000

Executive Director of Client Experience & IT Service Management - Statesboro, GA

Statesboro, Georgia

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Today

Executive Director of Client Experience & IT Service ManagementStatesboro, GA (Onsite Job & Provide Relocation Assistance)Fulltime / Permanent Position Position SummaryWe seeking an experienced IT leader to oversee IT service delivery and enhance the technology experience for students, faculty, staff, and visitors across its campuses. This role leads a team of approximately 37 employees across service desk operations, enterprise application support, classroom and audiovisual technology, card ser

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Full-time

Depends on Experience

Atlassian Platform & ITSM Engineer - SDLCNext

Remote

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26d ago

Founded in 2001, Optima Global Solutions Inc., brings over 2 decades of experience and expertise in facilitating IT transformation within industries ranging from higher education and government to manufacturing and financial services. Sporting scalable and diverse business solutions expertise along with deep-domain based resourcing capabilities, Optima has a specialization in Automation and AI, Strategic Staffing and Custom Solutions Development, focusing on the core pillars of process, people,

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Contract

$75 - $80

Project Manager III

Remote

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Yesterday

Project Manager Primary Location: Madison, WI V-Soft Consulting is currently hiring a AI Solutions Architect for our premier client Madison, WI. Education and Experience Experience working with a business customer to document requirements, analysis and design deliverables (15+ Experience using SQL, SPUFI, Platinum, File Manager, Debugger, QMF Tools or equivalent (10+ years) years) Experience completing Unit/Development Testing, Systems Testing, and Supporting User Acceptance Testing (15+ years

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Contract, Third Party

Depends on Experience

Application, Infrastructure & Service Management

Quincy, Massachusetts

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24d ago

Application, Infrastructure & Service Management (State Street Bank and Trust Company; Quincy, MA): A senior Robotic Process Automation role that will work with other Robotic Process Automation team members through the phases of use-case data exploration and prototyping to the design, implementation, deployment and support of the use-case. Will be responsible for the following: Provide Production and Platform Support for the following: Blue Prism and UiPath automations, Camunda orchestration wor

Full-time

USD 151,778.00 - 166,955.00 per year

Modern IT Service Management Manager

Chicago, Illinois

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Today

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries

Full-time

USD 94,400.00 per year

Business Systems Analyst II - Enterprise Services Management

Naples, Florida

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Today

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insura

Full-time

To define

AI Tool Support Engineering Lead

Arlington, Virginia

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Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to

Full-time

USD 91,300.00 - 184,900.00 per year

Jira Specialist/Engineer

Hybrid in New York, New York

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2d ago

Title: Jira Specialist/Engineer Location: Hybrid New York, NY Length: 12 Months The Jira Specialist/ Engineer with 5 -7 years of hands-on technical experience. This person focuses on enterprise-level platform management, custom automation, complex integrations and governance. A would like to have is the ability to provide coaching, mentoring, and guiding product teams, leaders, and stakeholders through Agile adoption and transformation initiatives across a large government nyc enterprise. This

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Contract

50 - 65

Jira Engineer - TS required to apply - Wash DC & Hybrid

Washington, District of Columbia

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Today

Jira Engineer - Role Description The Jira Engineer administers, configures, and optimizes Jira and Jira Service Management environments to support organizational processes, ensuring reliability, scalability, and adherence to governance standards across Jira Data Center and Jira Cloud. This role emphasizes configuration, system design, workflow engineering, and platform administration. Key responsibilities: Configure and maintain Jira workflows, transitions, issue types, issue type schemes, sc

Full-time

USD 125,000.00 - 132,000.00 per year

Tier One Call Center Agent

San Antonio, Texas

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Today

Description & Requirements Maximus is currently seeking a Tier One Call Center Agent. Handles inbound and outbound customer contact including but not limited to voice, emails and online chat. Listens actively to determine customer needs and answers questions. Demonstrates courtesy, patience and professionalism while providing information to customers. Research knowledge articles to answer and respond to customer inquiries pertaining to provided products and services. Takes immediate action on se

Full-time

USD 23.00 per hour

Tier One Call Center Agent

San Antonio, Texas

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Today

Full-time

USD 23.00 per hour

IT Support Coordinator-Contract

Bellevue, Washington

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Today

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most b

Full-time

USD 36.00 - 50.00 per hour

Change/Release Coordinator (Configuration & Change Management)

Maryland

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Today

Description & Requirements Maximus is seeking a Change/ Release Coordinator to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. The Change/Release Coordinator oversees the lifecycle of all IT system changes and software product releases. This role ensures that standardized methods and procedures are used for the efficient and prompt handling of all changes and deployments to minimize the impact of change-related incidents on service

Full-time

USD 80,000.00 per year

IT Jira Specialist

San Diego, California

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Today

Job ID: 2618137 Location: San Diego, CA, US Date Posted: 2026-10-19 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-Time Shift: Day Job Travel: Yes - 25% of the time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_HYBRID Description The IT/JIRA Specialist (Agile Product Support SME) is a highly specialized technical and operational role dedicated to enabling the delivery of the Joint Fires Net

Full-time

USD 100,001.00 - 140,000.00 per year

Junior Helpdesk Support

New York, New York

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Today

Job Description The Global IT Service Desk Analyst will be the primary point of contact for internal technology support, handling incidents and service requests via phone, email, and Microsoft Teams. You will troubleshoot remotely, manage tickets in our Service Desk system, and collaborate with senior teams to ensure timely resolution while maintaining high customer-service standards in a fast-paced financial services environment. Responsibilities Serve as the first point of contact for IT sup

Full-time

USD 55,000.00 - 60,000.00 per year

Junior Helpdesk Support

New York, New York

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29d ago

Full-time

USD 55,000.00 - 60,000.00 per year