Jira Service Management jobs

Jira Service Management (JSM) Administrator

Houston, Texas

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3d ago

Jira Service Management (JSM) Administrator / ITSM Platform Owner Houston, TX | Onsite | Full-Time iSphere is looking for a Jira Service Management Administrator who has actually owned the environment, not someone who has just submitted tickets in Jira and added it to the skills section of their resume. Our client needs someone who understands how JSM supports the business from end to end. You will work with IT, Help Desk, technical teams, and business stakeholders to manage the platform, improv

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Full-time

$100000 - $150000

Help Desk Analyst

Philadelphia, Pennsylvania

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4d ago

Help Desk Analyst Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Familiar with Jira Service Management. Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills Excellent analytical and problem-solving skills Strong oral and written co

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Contract

25 - 30

Helpdesk Analyst

Philadelphia, Pennsylvania

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4d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analy

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Contract, Third Party

Depends on Experience

Product Support Analyst

Remote

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6d ago

About Beacon Systems, Inc Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide. Postion: Product Support Analyst Location: Austin, Texas 78701 Duration: 12 Months Job Descr

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Contract

Depends on Experience

Jira Administrator for Technical Management

Orlando, Florida

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Today

Readiness Delivered. Kratos engineers and deploys technology and systems that move national security forward, with the cost, speed, and reliability that make readiness certain. We are a trusted partner-driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves. Kratos has an exciting opportunity for a Jira Administrator for Technical Management. This role is critical in shaping, optimizing, and maintaining the technical tools and workflows that en

Full-time

Helpdesk Analyst

Philadelphia, Pennsylvania

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4d ago

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn''t a tagline; it''s the way we work. We don''t forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there''s a fit worth exploring. Job Title- Helpdesk Analyst

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Contract, Third Party

$30 - $35

Service Desk Manager - IT

Franklin Park, Illinois

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19d ago

We are unable to sponsor as this is a permanent full-time role This is a Contract to Hire Position Responsibilities & Qualifications Experience managing service desk operating budgets and software license stewardship at the endpoint.Experience supporting global colleagues across time zones including Mexico and India.Experience with Jira Service Management or another similar ITSM solution.Experience with major incident management and incident commander practices.Experience with Windows Autopilot,

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Full-time

Depends on Experience

Jira Solutions Engineer

Remote

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13d ago

Key Responsibilities Analyze complex business processes, operational workflows, and service delivery models to design scalable solutions within the Atlassian platform ecosystem. Translate business and technical requirements into enterprise workflow architectures supporting project management, service management, knowledge management, and organizational collaboration initiatives. Design and engineer advanced Jira, Jira Service Management, and Confluence solutions that improve operational efficien

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Third Party, Contract

Depends on Experience

Senior Product Support Analyst

Remote

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2d ago

Hi, Greetings from DIA SOFTWARE SOLUTIONS LLC! We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are interested in this position? Direct client Req:: Need Senior Product Support Analyst ,Remote, TX PLEASE SEND THE RESUMES TO SKUMAR AT DIASOFTWARESOLUTIONS DOT COM ! Job Description: The Product Support Analyst will serve as a key member of the Complaint & Case Management (CCMS) product team and will be respo

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Contract, Third Party

Depends on Experience

Application, Infrastructure & Service Management

Quincy, Massachusetts

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10d ago

Application, Infrastructure & Service Management (State Street Bank and Trust Company; Quincy, MA): Will work with business leads to implement strategic and tactical initiatives, will partner with technology, operations and other business partners to deliver products and infrastructure aligned with our strategic goals, regulatory requirements, will provide support across wide spectrum requirements, and will handle robust needs through evolving solutions. Specific duties include: Providing techni

Full-time

USD 146,806.00 - 180,000.00 per year

Presales Architect

Remote

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11d ago

Role: Presales Solution Architect Digital Workplace(DWP) , SIAM, and ITSM Location: Remote Experience: 13 35years Job Type: Fulltime Role Overview The DWP Presales Solution Architect is responsible for owning endtoend presales activities in the Digital Workplace, SIAM, and ITSM domains. The role involves working closely with Sales, Delivery, and Partner teams to design scalable workplace solutions, respond to RFPs, perform effort and cost estimations, conduct solution demos, and support revenue

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Full-time

$80,000 - $120,000

Director of DevOps and Cloud, Hands-on, Onsite in Charlotte, NC - M

Charlotte, North Carolina

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2d ago

Director of DevOps and Cloud, Hands-on, Onsite in Charlotte, NC The Director of DevOps and Cloud is responsible for the entire technology platform, overseeing both customer-facing systems and internal infrastructure to ensure 24x7 availability, security, and scalability across Azure Cloud and on-premises environments. This hands-on leadership role balances technical execution and strategic management, including building a high-performing team, driving operational excellence, implementing securi

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Full-time

$170,000 - $220,000

Director of Platform Engineering & Operations, Hands-on, Onsite in Charlotte, NC - M

Charlotte, North Carolina

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2d ago

Director of Platform Engineering & Operations, Hands-on, Onsite in Charlotte, NC The Director of Platform Engineering & Operations is responsible for the entire technology platform, overseeing both customer-facing systems and internal infrastructure to ensure 24x7 availability, security, and scalability across Azure Cloud and on-premises environments. This hands-on leadership role balances technical execution and strategic management, including building a high-performing team, driving operation

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Full-time

$170,000 - $220,000

IT Service Management (ITSM) Platform Developer/Administrator

Cleveland, Ohio

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Today

Job Description #LI-AM1 #LI-Hybrid Responsibilities We are seeking an ITSM Platform Developer / Administrator to serve as a key technical resource within IT Operations. This role is responsible for designing, configuring, and continuously improving our Freshservice ITSM platform to enable scalable, ITIL-aligned service management. This role will expand into IT Asset Management (ITAM), IT Operations Management (ITOM), and Configuration Management (CMDB), helping establish foundational capabil

Full-time

Help Desk Analyst

Philadelphia, Pennsylvania

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4d ago

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLinks eHelpdesk platform Experience using Genesys Cloud contact center and customer experience platform Strong customer service skills; telephone etiquette Great team-oriented interpersonal skill Great organizational skills

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Contract

Depends on Experience

Helpdesk Analyst

Philadelphia, Pennsylvania

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4d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 rounds of interviews; 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent an

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Contract, Third Party

Depends on Experience

IT Service Manager

Manhattan, Kansas

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5d ago

IT Service Manager (Incident & Problem Management) Location: New York, NY Industry: Financial Services / Trading Technology We are partnering with a leading investment management firm seeking an experienced IT Service Manager to join its technology organization. This individual will play a critical role in strengthening and evolving the firm's IT Service Management (ITSM) function, helping ensure the reliability of business-critical services within a fast-paced trading environment. Working clos

Full-time

Helpdesk Analyst

Philadelphia, Pennsylvania

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5d ago

Name of Position: Helpdesk AnalystLocation: Philadelphia PANote: 2 round of interview 1 will be online second interview will be in-person Job descriptionMinimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal

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Contract, Third Party

$40 - $45

Jira Administrator

London, England

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Jira JSM Developer

Chicago, Illinois

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Today

Job#: 3044660 Job Description: Title: Atlassian JSM Developer Location: Denver Co or Chicago IL Schedule: 5 days a week onsite *please note that visa sponsorship or c2c (corp-to-corp working engagements) are not available at this time. Job Description This role is suitable for an established Jira Software/Server developer/administrator who is also able to be involved in the planning and execution of process automation efforts. The individual will be performing complex Jira and Jira Service

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Full-time

$85 - $85 per hour