Junior Helpdesk Jobs in Austin, TX

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Helpdesk Support Analyst

Genius Road, LLC

•

Austin, Texas, USA

Contract

Helpdesk Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic Helpdesk Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. Required Experience Associate s Degree
Posted 4 days ago | Updated 1 day ago

Helpdesk Analyst - Austin- Onsite

The HT Group

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Austin, Texas, USA

Full-time

Overview: This position is 100% onsite at the client office in South Austin. The HT Group is partnering with a top company in the Austin area that develops software for businesses to help manage their networks, systems, and IT infrastructure. We are in search of a dedicated Helpdesk Analyst, who will be responsible for supporting internal users, troubleshooting network problems and assisting with the operational duties of team management. Will work with customers to determine and resolve proble
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Posted 5 days ago | Updated moments ago

Help Desk Technician

Allied Consultants, Inc.

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Austin, Texas, USA

Third Party, Contract

OverviewTexas GovLink, Inc. helps state and local governments identify staff to work on their information technology projects. Many of our clients are going through enterprise level modernization of their software solutions and require experienced information technology professionals to become part of their team on these long-term projects. One of our large Texas government clients uses a broad array of technologies and 3rd party service providers to support their statewide business operations.
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Posted 7 days ago | Updated 6 hours ago

Product Support Analyst

ArnAmy, Inc.

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Austin, Texas, USA

Contract, Third Party

Job Purpose: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Suppo
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Posted 12 days ago

Entry Level Business Analyst (100% Remote Role)

Kani Solutions

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Remote

Contract

Responsibilities: Analyzing and understanding business needs.Capture user requirements and user stories, in collaboration with the business stakeholders.Produce documentation to reflect business processes, user and data requirements.Business analysis and requirement elicitation skills.Strong communication, interpersonal, and problem-solving skills.We consider aspirants eligible to work in United States We are an E-verified company , we can help you with H1B sponsorship. Entry levels/s with NO IT
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Posted 7 days ago | Updated 2 hours ago

Global Store Support Helpdesk Coordinator

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary The Global Store Support (GSS) Helpdesk Coordinator is responsible for removing obstacles to the smooth operation of Retail stores by rapidly responding to escalated tickets, ensuring that we meet our goal of providing Apple customers with an industry-leading, extraordinary experience. In particular, the Coordinator is responsible for providing our Retail teams with excellent customer service via telephone and email-based inquiries. Occasionally we participate in multiple simultaneous s
Posted 4 days ago | Updated 8 hours ago

Instructional Designer/Trainer

Innosoul inc

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Austin, Texas, USA

Contract, Third Party

Job ID: TX-537400957 Hybrid/Local Instructional Designer/Trainer with curricula, job-aids, videos, COTS, RAS experience Location: Austin, TX(HHSC) Duration: 3 Months position: 1 Skills: 5 Required Minimum 5 to 8 years of experience designing, developing and implementing training curricula. Develop training programs, including web-based and instructor led courses, job-aids, videos, etc. 8 Preferred Develop curriculum and lead training workshops on a variety of data analysis software programs and
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Posted 2 days ago

Helpdesk Technician

TEKsystems c/o Allegis Group

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Austin, Texas, USA

Full-time

This role is 100% onsite in Austin, TX Top Skills: 1. 2-3 plus years of Help Desk experience 2. Experience supporting SaaS applications (i.e. Smart sheets, Air Table, Asana, etc.) This includes assigning, managing, and troubleshooting. 3. Needs strong phone presence and personality 4. Experience supporting M365 5. Experience with an Identity tool like Okta, Duo, Azure SSO, or something similar 6. Basic Help Desk Skills: Azure AD, break fix, Windows and Mac support Job Description: Our client is
Posted 1 day ago | Updated 8 hours ago

Project Manager

Apex Systems

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Austin, Texas, USA

Full-time

Job#: 2017963 Job Description: Job Type: W2 Contract to Hire Contract Length: 6 Months Location: Onsite - downtown Austin, TX If you meet below qualifications, send resume in Word format to Project Manager to assist with a technology effort of Oracle Cloud Fusion ERP (financials & HR) migration from legacy implementation In collaboration with agency procurement team and various stakeholders, manage new IT procurementsGathering requirements and developing specificationsChecking against agency
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Posted 50 days ago | Updated moments ago

WW Retail Online Production Support Manager

Apple, Inc.

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Austin, Texas, USA

Full-time

Summary The people here at Apple don't just create products - we build the kind of wonder that's revolutionized entire industries. It's the diversity of our people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it!The Production Support Manager will lead a team of self-starters, and will establish key operational metrics and supervise
Posted 5 days ago | Updated 8 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 12 days ago | Updated 7 hours ago

Sr. ServiceNow Consultant

Stefanini

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Remote

Full-time, Contract

Listed salary ranges may vary based on qualifications, experience, and local market. Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). W
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Posted 60+ days ago | Updated moments ago

Field Service Technician

SHI International Corporation

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Austin, Texas, USA

Full-time

Job Summary SHI has an exciting opportunity available in our Enterprise Solutions Group as a Field Service Technician. This is a full-time position that reports to customer's headquarters on a daily basis and requires travel to customer's satellite sites. The Field Service Technician can expect repair tickets to be assigned daily. The Field Service Technician will then schedule service with the end user and travel to the site to resolve the hardware and software issues. Work hours are Monday th
Posted 2 days ago | Updated 8 hours ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 1 hour ago | Updated moments ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 7 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 42 days ago | Updated 2 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 42 days ago | Updated 8 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 5 days ago | Updated 8 hours ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 9 days ago

Fullstack Application Developer

Pan Asia Resources Pte Ltd.

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Remote

Full-time

We are currently seeking Full Stack Application Developer with deep expertise in Java, web, and database technologies. As a full stack Java Application developer of the Business Systems Development team, you will participate in designing, developing and implementing exchange systems that directly support trading, help desk, surveillance, clearing, business intelligence, finance and other complex middle and back office operational systems. Strong written and oral communication skills are essentia
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Posted 2 days ago