Junior Support Analyst jobs in Austin, TX, USA

2 results (0 new)

Remote

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3d ago

Tier I Support Analyst Location: Remote Work Type: Full Time Job Description: Provide Tier 1 help desk support for Case triaging, documenting, and resolving routine end-user cases in a timely and accurate manner.Respond to user inquiries and support basic troubleshooting for access, registration, account, and application issues.Monitor the Cases tab to identify new support requests, prioritize work, and ensure appropriate case follow-up and closure.Use knowledge articles and established SOPs t

Easy Apply

Full-time

$35 - $45

Senior Associate Support Engineer

Remote

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Today

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.

Full-time

USD 60,000.00 - 105,000.00 per year