Trenton, New Jersey
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Today
Lead enterprise technical support using ITSM best practices and Salesforce Service Cloud. Drive queue efficiency, streamline escalations, and manage high-volume case operations for critical statewide data systems Work Mode: Hybrid (3 Days On-Site, 2 Days Remote) Location: Trenton, NJ (NJDOE Office of Information Technology) Role Overview: The Senior Help Desk Manager leads daily operations and service delivery for mission-critical, statewide enterprise data systems. This role is responsible for
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Third Party, Contract
$$40/hr on W2