KPI management jobs in Washington

Washington, District of Columbia

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Today

Key Responsibilities:1) Design and Configuration:a) Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routingbased on business requirements.b) Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactionswithin Connect contact flows.c) Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles. 2) Metrics and Reporting:a) Ensure all metrics required

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Contract, Third Party

Depends on Experience

AWS Connect Engineer

Hybrid in Washington, District of Columbia

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2d ago

Position Description: Client: Public Sector Job Title: AWS Connect Engineer Location: Washington, DC Duration: 6-12 Months Work Mode: Hybrid Role Webcam Only Interview Note: The client is only considering candidates located in the local DMV area. Non-local candidates will not be considered for this role. Experience Level: 5+ Years Required Skills: Hands-on experience with Amazon Connect and other AWS cloud services is essential.Scripting and integrating various AWS services, such as Lambda, Dyn

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Contract

$80 - $100

Senior Data Analyst - Operations & KPI Reporting

Remote or Lorton, Virginia

•

Today

Company Overview We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR). QinetiQ US's dedicated experts in defense, aerospace, security, and related fields a

Full-time

AWS Connect Specialist

Washington, District of Columbia

•

Today

Position Title & Code: AWS Connect Specialist Location: Washington DC 20024 (Hybrid 3 days oniste) Project End Date: 09/30/2026 (With Possible extension to next fiscal year) Key Responsibilities: 1) Design and Configuration: a) Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing based on business requirements. b) Utilize Amazon Connect to develop and deploy chatbots and conversational AI for automated customer interactions within Conne

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Contract, Third Party

AWS Certified Solutions Architect or AWS Connect Specialist with Min 3yrs Exp (Webcam Interview) (HYBRID_Only local to DMV Area)

Washington, District of Columbia

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Today

We are looking for AWS Connect Specialist (Min 3+ years of exp) HYBRID (Webcam Interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 2(TWO) Length: 11-23 Months + Location: Washington DC 20024 Immediate interviews Webcam Interviews ONLY AWS Connect Specialist *Only submit local candidates to DMV region* *Hybrid position - candidate will be required to be on-site 3x/week in the near future* Duties and Responsibilities: The successful candidate will design, implement, and

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Full-time, Contract, Third Party

$DOE

AWS Connect Specialist

Hybrid in Washington, District of Columbia

•

Yesterday

Required Qualifications: 1. AWS certifications, such as AWS Certified Solutions Architect or Developer, can demonstrate expertise in the platform. (Preferred)2. A minimum of 3 years Hands-on experience with Amazon Connect and other AWS cloud services is essential.3. Experience with scripting and integrating various AWS services, such as Lambda, DynamoDB, and S3, to build and enhance contact center functionalities.4. Experience with other cloud platforms and a strong understanding of Voice over I

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Contract, Third Party

$85 - $95

AWS Connect Specialist - Hybrid (3 days/wk onsite) - Contract - Washington DC - B4051B

Hybrid in Washington, District of Columbia

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Today

Our direct client is looking for a AWS Connect Specialist for a Hybrid Contract in Washington, DC . Note: Only submit local candidates to DMV region - Hybrid position - candidate will be required to be on-site 3 days/week. J0B DESCRIPTION: - Working closely with the Office of the Chief Financial Officer (OCFO) and other District government stakeholders. - The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance an

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Third Party, Contract

Depends on Experience

AWS Specialist with AWS Solution Architect Certification

Hybrid in Washington, District of Columbia

•

Today

AWS Connect Specialist Location : Washington, DC(Hybrid) Duration : 12 Months Contract Interview Types: Webcam Only Job Description: *Only submit local candidates to DMV region* *Hybrid position - candidate will be required to be on-site 3x/week in the near future* Key Responsibilities: 1) Design and Configuration: a) Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routingbased on business requirements. b) Utilize Amazon Connect to develop

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Contract, Third Party

$80 - $90

AWS Connect Specialist

Hybrid in Washington, District of Columbia

•

Yesterday

Job Title: AWS Connect Specialist Duties and Responsibilities Design, document, and implement contact flows in AWS Connect for optimal and dynamic call routing. Develop and deploy chatbots and conversational AI within Amazon Connect contact flows. Configure and maintain Amazon Connect instances, user profiles, routing profiles, and security profiles. Collect, configure, and maintain all Key Performance Indicator (KPI) metrics within AWS Connect. Build and manage custom dashboards and reports usi

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Contract

Depends on Experience

AWS Connect Specialist

Washington, District of Columbia

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2d ago

Job Title: AWS Connect Specialist Location: Washington, DC (Onsite) C2C Job Description: Duties and Responsibilities: Working closely with the district government stakeholders. The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives. Key Responsibilities: Design and Configuration: Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic

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Contract

$50 - $65

AWS Connect Specialist

Hybrid in Washington, District of Columbia

•

Today

One of our clients is looking for the position of T032 - AWS Connect Specialist based on following skills: Only local candidates to DMV region Hybrid position - candidate will be required to be on-site 3x/week in the near future Duties and Responsibilities: Working closely with the Office of the Chief Financial Officer (OCFO) and other District government stakeholders. The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal perf

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Contract, Third Party

Depends on Experience

IT Project Manager (dSME Program/Product)

Remote or Hybrid in Pittsburgh, Pennsylvania

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Today

Company Overview: Req ID: 346188 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking an IT Project Manager (dSME Program/Product) to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US).REMOTE!Job Description: Project Overview The IT Project Manager will oversee multiple initiatives within the

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Contract

BASED ON EXPERIENCE

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KPI management jobs in Washington, DC, USA