Knowledge management jobs in Pennsylvania

Sr. Dynamics 365 Sales & Service Architect (Product-Led, AI-Enabled)

Malvern, Pennsylvania

•

Today

Role Summary Leads enterprise architecture for Dynamics 365 Sales and Customer Service with a strong product-first mindset, maximizing out-of-the-box capabilities, embedding AI/Copilot, and ensuring scalable, secure, high-performance solutions with minimal custom code. Key Responsibilities Design solutions leveraging native Dynamics 365 Sales & Service features: BPFs, SLAs, queues, routing, forecasting, relationship analytics, and knowledge management.Architect Dataverse data models and security

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Contract, Third Party

$63 - $75

NGGS Team Lead

Remote

•

Today

Overview GovCIO is currently hiring a Team Lead that will be a part of our EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). This position will be within the United States and will be a full remote position. Responsibilities Master all aspects of User Roles and Use Cases for the EPA Next Generation Grant System. This includes KB articles, SOPs, and related training documentation. Develop, prepar

Full-time

USD 115,000.00 - 160,000.00 per year

DocuSign CLM consultant

Remote

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7d ago

Job title: DocuSign CLM consultant Work Location : US or Canada Remote Duration of the project: 12 Months JD: DocuSign CLM expert. Should be able to have good and direct conversation with client. Understand the requirements, work on enhancements and production issues troubleshooting. Knowledge management activities to ensure high quality deliverables within the guidelines, policies and norms of Infosys. Client has raised a concern that current Infosys team is lacking knowledge and experience wi

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Contract, Third Party

$60 - $80

Mobile Frontend Developer

Remote

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Today

Mobile Frontend Developer Location: Remote(Standard EST work hours / East coast US time zone is desired for US resources) Duration: 12+ months Extension: Yes Contract to Hire: Yes What success looks like in this role: Your mission is to design mobile applications as well as our frontend web UI, Portal and frontend tool development for our knowledge management and tenant management toolsCollaborate with product managers, designers, and fellow developers to deliver high-quality features.Particip

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Contract

$70 - $75

Dynamics 365 Customer Engagement (D365 CE) Functional Consultant

Remote or Hybrid in Harrisburg, Pennsylvania

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28d ago

For one of our ongoing project, we are looking for a Dynamics 365 Customer Engagement Functional Consultant to lead end-to-end solution design, configuration, and rollout of D365 CE workloads (Customer Service, Sales, Field Service, and Contact Center/CCaaS). You ll work closely with business stakeholders to translate customer service and engagement processes into scalable, AI-enabled solutions using Dynamics 365, Power Platform, and Copilot. Key Responsibilities Lead discovery workshops with bu

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Contract, Third Party

Depends on Experience

Dynamics 365 Customer Engagement (D365 CE) Functional Consultant

Remote or Hybrid in Harrisburg, Pennsylvania

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28d ago

For one of our ongoing project, we are looking for a senior Technical Consultant with deep experience across Dynamics 365 Customer Engagement, Power Platform, and modern CCaaS / omnichannel solutions. This role focuses on building secure, scalable extensions and AI-powered experiences using Copilot Studio, Power Automate, plugins, and integrations to telephony/contact center platforms. Youll partner with functional consultants and architects to translate solution designs into high-quality techni

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Contract, Third Party

Depends on Experience

Laboratory Project Manager II

Pittsburgh, Pennsylvania

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Today

Title: Laboratory Project Manager II Location: Onsite, Pittsburgh, PA 15219 Type: Direct-Hire/Permanent Hours: Standard business hours M-F Start: January Overview: We are seeking a full-time Genomics and Multi-Omics Project Manager to coordinate research and laboratory projects and serve as the primary point of contact for investigators, core facilities, and external partners. This role helps organize meetings, track timelines and deliverables, support project intake and documentation, and assis

Full-time

Oracle CX Service Cloud Lead

Remote

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3d ago

The Solutions Lead at Argano plays a critical role in designing and implementing technological solutions for our small to mid-size clients. This role requires a deep understanding of both technical and business aspects, as well as the ability to work closely with clients, technical teams, and other stakeholders. They have an expert understanding of coding languages. They are responsible for participating in creating solution diagrams, and interfacing with technical experts, and are key for ensur

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Full-time

$180,000 - $190,000

ServiceNow LSD/Legal Service Delivery for Remote job

Remote

•

Today

We are looking for a ServiceNow LSD/Legal Service Delivery Developer for a Remote job (EST preferred). Required Skills:ServiceNowLegal Service Delivery (LSD), Request Management, Legal Knowledge Management, and Legal Matter Management

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Third Party, Contract

Depends on Experience

ServiceNow Legal module developer / ServiceNow LSD Developer /

Remote

•

Today

Title : Location : Remote Job description ServiceNow, Legal Service Delivery, Request Management, Legal Knowledge Management, Legal Matter Management

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Contract, Third Party

Depends on Experience

Principal Solution Architect Generalist

Remote or McLean, Virginia

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Today

Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve

Full-time

ServiceNow HRSD Product Owner

Remote

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Today

Our client is hiring a ServiceNow HRSD Product Owner on a long-term contract basis. Work Model: Remote Summary: We are seeking an experienced ServiceNow HRSD Product Owner to lead the functional design and implementation of our new HR service management solution. The ideal candidate will have a strong background in both the technical and functional aspects of the ServiceNow platform, with a proven track record of delivering complex HR technology projects. As the Product Owner, you will be respon

Contract

Compensation information provided in the description

ServiceNow HRSD Product Owner

Remote

•

Today

Contract

Compensation information provided in the description

Senior Data Architect

Remote

•

Today

Join a leading provider of technology solutions for government and commercial clients, recognized for its expertise in cloud services, data analytics, and application development. The team is dedicated to solving complex challenges and delivering high-impact results for its customers. As a Senior Data Architect you will serve as the lead Data Solutions Architect for a federal data platform, responsible for designing data lakes, data warehouses, and pipelines for batch and streaming data. Require

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Full-time

$160000 - $190000

Medical Information Systems and Processes Contractor

Remote

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8d ago

Duties:Systems, Tools, Process, and Governance Management Lead the implementation, maintenance, optimization, customization, and continuous improvement of systems and tools supporting Medical Information, including but not limited toMedical enquiry/request management systems Reference management systems Document management systems Learning management systems Dashboards and reporting/analytics tools Internal intranet sites and external-facing Medical Information webpagesOversee systems, tools, a

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Contract

50 - 55

Service Desk Manager

Remote

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Today

Overview The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. This fully remote role requires strong leadership, operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations are handled effectively, and continuous improvement initiatives are implemented across Incident Management, Problem Management, and Knowledge Management. Occasional travel may b

Full-time

USD 120,000.00 - 120,000.00 per year

Sr. Staff DevOps Engineer

Remote

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Today

Join an innovative organization as a Senior Staff Cloud DevOps Engineer in a strategic leadership role specializing in AWS and Kubernetes. This position combines deep technical expertise with strategic thinking, architecting and implementing scalable, secure cloud-native infrastructure while leading transformational initiatives. You'll develop and execute long-term technical roadmaps, mentor engineers across the organization, and collaborate with executive leadership to align technology solution

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Full-time

USD 170,000.00 - 200,000.00 per year

Business Analyst

Remote

•

Today

Overview GovCIO is currently hiring for a remote Business Analyst to support the EPA. Responsibilities As part of the EPA ESSET team, provide Tier 1/2 Help Desk Support for the EPA Next Generation Grant System Master all aspects of User Roles and Use Cases for the EPA Next Generation Grant System; this includes KB articles, SOPs, and related training documentation Open and actively manage ServiceNow helpdesk tickets Escalate high priority issues reported using established guidelines & polic

Full-time

USD 81,850.00 - 100,000.00 per year

Senior Machine Learning Engineer

Remote

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Today

Join a leading provider of technology solutions for government and commercial clients, recognized for its expertise in cloud services, data analytics, and application development. The team is dedicated to solving complex challenges and delivering high-impact results for its customers. As a Senior ML Engineer you will deliver scalable, secure AI solutions by applying modern ML, data engineering, and platform-based development-especially within Palantir Foundry. The ideal candidate has hands-on Fo

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Full-time

$140000 - $170000

Manager IT, Infrastructure Operations

Remote or Pittsburgh, Pennsylvania

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Today

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Manager IT, Infrastructure Operations Location: Pittsburgh Thermo Fisher Scientific's Global Operations team manages the Hybrid Cloud infrastructure, with the goal of delivering a resilient, secure, and scalable global infrastructure. We are in search of someone experienced in leading technical teams that support hybrid cloud environments. This position entails defining our support strategies to better suit the

Full-time

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Knowledge management jobs in Pennsylvania, USA