Hybrid in Northbrook, Illinois
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Today
Job Summary 80% ERP Systems Support Specialist (50% Non ERP) Serves as single point-of-contact for end-users after Power Users have assisted end-users. Performs problem identification and on-the-spot training to prevent problem reoccurrence and knowledge transfer. Escalates Tier 2 problems to appropriate support (e.g., technical experts or process experts). Maintains history reports, identifies and addresses re-occurring problems, and assists in the development and execution of ERP and business
Full-time
USD 73,840.00 - 107,120.00 per year