Hybrid in Rosemead, California
•
3d ago
Job Summary:o Product Manager, Conversational AI & Customer Experience responsible for owning the intelligence, tone, and behavior of automated voice and chat channels supporting millions of customer interactions annually. o Designs agentic AI systems that reason through complex scenarios and execute transactions autonomously. o This is a strategic product and design role - not a machine learning or engineering role.Key Responsibilities:o Design automated experiences that achieve zero-touch reso
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Contract
$65 - $70