Major Incident Manager jobs

Major Incident Manager - IT Service Management

Johnston, Rhode Island

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Today

Job Description 4 Days in the office from any of our locations in RI,Iselin NJ, MA, Pittsburgh PA Role is not relocation eligible. Major Incident Manager Position Summary and Key Requirements We are seeking a highly organized, decisive, and proactive Major Incident Manager to lead the enterprise response to significant IT incidents. As a critical member of our IT Service Management (ITSM) team, you will be responsible for driving the timely resolution of major incidents that impact business o

Full-time

USD 140,000.00 - 210,000.00 per year

Senior Director Major Incident Management

Coppell, Texas

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14d ago

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY The Sr Director Major Incident Management, is responsible for leading the enterprise-wide response to major technology incidents, ensuring rapid

Full-time

Salesforce AMS Lead

Sunnyvale, California

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7d ago

Title: Salesforce AMS LeadLocation: Sunnyvale, CA (Hybrid)Duration: 6 months (with possibility of extension) Work Authorization: Only s (USC) and (GC) holders are eligible to apply. Job Description:We are seeking a Salesforce AMS Lead to drive application support and maintenance (L1/L2/L3) for Salesforce environments. The ideal candidate will ensure system stability, SLA compliance, and operational excellence while leading cross-functional teams and managing external vendors. Responsibilities:

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Contract

Depends on Experience

Service Manager Service Desk

Dallas, Texas

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2d ago

Role: Service Manager Service Desk Location: Dallas, TX (Onsite) Duration: Long term Position Summary: We are seeking a seasoned Service Manager Service Desk to lead end-to-end Service Desk operations, ensuring exceptional customer experience, SLA compliance, and operational excellence. This role demands strong leadership, ITIL/ITSM governance expertise, and strategic vision to drive Shift-Left and Shift-Right initiatives, automation, and continuous improvement. The position also includes Disast

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Contract, Third Party

Depends on Experience

Network Management Operations Manager - III

Cary, North Carolina

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Today

Job#: 3010735 Job Description: Department: Government Network Service Assurance / Federal Major Incident Management Summary: We are seeking a highly motivated and experienced Major Incident Manager to provide top-tier incident management for our client's Federal customers. In this role, you will leverage your extensive knowledge of domestic and international telecom services (data, voice, IP, managed services) to drive major outage issues and ensure a positive customer experience. You will act a

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Full-time

Vice President, Application Support Manager

Pittsburgh, Pennsylvania

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Today

Vice President, Application Support Manager At BNY, our culture allows us to run our company better and enables employees? growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world?s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized

Full-time

Manager-Technology Operations

Remote or Minneapolis, Minnesota

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Today

As a key member of the Technology Operations Center (TOC), the IT Major Incident Commander (MIC) the Technology Operations Manager will collaborate with leaders and operations teams across Ameriprise Information Technology to identify, resolve, and reduce critical technology issues leading to business impacts. The TOC Technology Operations Manager will ensure Ameriprise IT Infrastructure and Application environments are set up for observability and recoverability, and that operations teams are

Full-time

USD 107,000.00 - 144,000.00 per year

Senior Associate - Network Operations

Virginia Beach, Virginia

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Today

Duration: 12+ Months Location: VA-Arlington Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As a Senior Associate, you will join Turnberry's Digital Modernization practice, where technology and strategy combine to deliver exceptional digital experiences, empowering organizations to thrive in today's digital market

Full-time

USD 60,000.00 - 90,000.00 per year

Database Management, Investments and Wealth Engineering Production Services

Pittsburgh, Pennsylvania

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Today

Database Management, Investments and Wealth Engineering Production Services Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of d

Full-time

Associate Systems Analyst, (Junior Level)

Highlands Ranch, Colorado

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Today

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do

Full-time

USD 66,600.00 - 94,150.00 per year

Technical Operations Manager

Pleasanton, California

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Security Engineer

Scottsdale, Arizona

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Today

Description As a Security Engineer, you will lead operational security efforts across the enterprise, including advanced threat detection, incident response, tool tuning, and alert automation. You will act as the technical escalation point for SecOps Technicians and take ownership of high-fidelity security incidents. This role is focused on hands-on defense - not policy or governance - and is ideal for a proactive defender who thrives in fast-moving operational environments. Top Skills' Details

Full-time

USD 40.00 - 48.00 per hour

Itsm Specialist

Columbus, Ohio

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Today

Skills Itsm, Process improvement, Incident management, Itil v3, change management, IT Asset Mgmt, Itil, Itil service management Top Skills Details Itsm,Process improvement,Incident management,Itil v3,change management,IT Asset Mgmt Description Scope of Position Responsible for management of IT service management processes. The IT Service Management Office (IT-SMO) within IT Technology Services and Support is committed to assisting its patients. Position Summary Responsible for the design, develo

Full-time

USD 50.00 - 55.00 per hour

Principal Network Security Engineer

Santa Clara, California

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Today

Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of

Full-time

USD 154,000.00 - 249,500.00 per year

Senior Systems and Support Analyst

Hybrid in Durham, North Carolina

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9d ago

Immediate need for a talented Senior Systems and Support Analyst. This is a 12 Months Contract opportunity with long-term potential and is located in Durham NC, Westlake TX, Merrimack, NH and Salt Lake City UT (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94637 Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work locat

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Contract

50 - 60

Lead Product and Technology Support

Remote or Irving, Texas

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 46.27 - 77.11 per hour

Senior Associate - Network Operations

Arlington, Virginia

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Today

Job Profile Summary As a critical member of the Network Operations Center (NOC), you will ensure the reliability, performance, and observability of enterprise IT services across IBM mainframe (z/OS), distributed systems (Windows, Linux), and hybrid environments. This role focuses on proactive monitoring, rapid incident response, and coordination of resources during major outages. You will administer enterprise scheduling (Control-M), network and application monitoring tools (PRTG), and collabor

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Contract

Lead Director Engineering, SRE - Retail & Pharmacy

Remote or Woonsocket, Rhode Island

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Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 144,200.00 - 288,400.00 per year

Senior SOAR Engineer

Oakton, Virginia

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Today

Req ID: 38668 Summary Senior SOAR Engineer Oakton, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the n

Full-time

Salesforce Application Support Lead

Sunnyvale, California

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Today

Aspire IT Solutions is in a need of - Role: Salesforce Application Support Lead Location: Sunnyvale, CA (Hybrid) Duration: 6+ months contract Job Description: Lead Salesforce application support and maintenance (L1/L2/L3), ensuring service delivery and SLA compliance. Act as the primary service owner, ensuring system stability, availability, and compliance. Implement ITIL processes (Incident, Problem, Change, Release, Knowledge Management). Serve as escalation point for issues/outages, coordin

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Contract, Third Party

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Major Incident Manager jobs