Major Incident Manager Jobs

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Servicenow ITSM Major Incident Management Lead(MIM)

APN Consulting Inc

Wichita, Kansas, USA

Contract

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Servicenow ITSM Major Incident Management Lead (MIM) Duration: 6 months Contract Responsibilities: In-depth knowledge of ITSM processes End-to-en

Major Incident Management Support Specialist (Night Shift: Weds - Sat)

Kentro

Austin, Texas, USA

Full-time

Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More

Major Incident Management Support Specialist (Night Shift: Sun - Weds)

Kentro

Austin, Texas, USA

Full-time

Description Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More

Major Incident Manager with Network Skills

Yochana IT Solutions

Rutherford, New Jersey, USA

Contract

Role: The Major Incident Manager drives issues that meet the Crisis Management Criteria to resolution as well as provides thorough documentation as the Crisis takes place via the Major Outage etc and performs a post Crisis PIA. Responsibility: Should have understanding on network Technologies ( Router , Switches, wireless , Layer 1 Transport gear like fiber, optical et ) Owns, and is empowered to resolve, the major incident Ensures that incident bridge has been established Stress the customer c

Incident Manager

iTech US, Inc.

Urbana, Maryland, USA

Third Party, Contract

Job Title: Incident Manager Location: Urbana, MDContract Position Job Summary: The Major Incident Manager will support the Senior Major Incident Manager in delivering stable and high-quality Operations Centre services. This role demands strong coordination, communication, and technical experience to manage major incidents and work with various internal teams and third-party suppliers to meet SLAs and KPIs.Key Responsibilities:24x7 Support & Incident Oversight:Provide round-the-clock support as

ServiceNow Administaror

LTIMindtree

Irving, Texas, USA

Full-time

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 9

Incident Manager

Reveille Technologies

Princeton, New Jersey, USA

Third Party, Contract

Required Skills: Regional escalation points of contact for Incident Management related activities across Ratings. Lead P1 and P2 Major Incident management & communications, including but not limited to: coordinating required resources, diagnosing incidents, triaging, documenting, and working towards resolution. Technical understanding in the areas of cloud infrastructure, DevOps framework, storage and networking infrastructure; utilize background to assess, diagnose and resolve incidents raised

Incident Manager

Astir IT Solutions, Inc.

Princeton, New Jersey, USA

Full-time

Job DescriptionTitle-Incident Manager Location-Princeton, NJ (Hybrid) Regional escalation point of contact for Incident Management related activities across Ratings. Lead P1 and P2 Major Incident management & communications, including but not limited to: coordinating required resources, diagnosing incidents, triaging, documenting and working towards resolution. Technical understanding in the areas of cloud infrastructure, DevOps framework, storage and networking infrastructure; utilize backgroun

Incident Manager(Only w2)

Astir IT Solutions, Inc.

Princeton, New Jersey, USA

Full-time

Job DescriptionRole : Incident Manager(Only w2) Location : Princeton, NJ (Only Locals Mandatory) Minimum 10+ Years of Experience required. JD: Regional escalation point of contact for Incident Management related activities across Ratings. Lead P1 and P2 Major Incident management & communications, including but not limited to: coordinating required resources, diagnosing incidents, triaging, documenting and working towards resolution. Technical understanding in the areas of cloud infrastructure, D

ServiceNow IGA Project Manager / Lead (with ITSM & CSDM expertise)

My3Tech

Jefferson City, Missouri, USA

Full-time

Job DescriptionHello all, Role: ServiceNow IGA Project Manager / Lead (with ITSM & CSDM expertise) Location: Jefferson City, Missouri Duration: Long Term Responsibilities & Requirements ITSM approach Leadership Team must meet the following experience qualifications: 4+ years experience leading and managing ServiceNow projects 2+ years experience with ITIL framework 2+ years experience with ITSM 2+ years experience with ServiceNow CSDM version 4.0 or higher framework. Certified ServiceNow CM

Trade Floor Support

Matlen Silver

New York, New York, USA

Full-time

Job DescriptionJob Title: Trade Floor Support Duration: 12-18 Months Location: NYC (Onsite 3 days per week) Required Pay Scale: $65-70/hr W2 Due to client requirements this role is only open to USC or GC candidates Details - The key responsibilities / deliverables are as follows (but not limited to): First point of contact for end business users in FX LCT/Emerging Markets Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure cont

Manager IT - Regional Client Services

Constellation Energy

Cordova, Illinois, USA

Full-time

WHO WE ARE As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our

IT Command Center Analyst

Eliassen Group

Columbus, Ohio, USA

Contract

Description: This position involves targeted monitoring of critical processes to ensure strong internal customer and brand partner support. The analyst will be responsible for incident and problem management, providing oversight of major incidents, and facilitating root cause analysis efforts. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k w

Network Operations Manager

TEKsystems c/o Allegis Group

Lake Forest, Illinois, USA

Full-time

Top Skills' Details 1. Past experience working with a 3rd party MSP - understand communication, process and 2. Experience within a hybrid cloud environment (mix of on prem and AWS) - understanding of SD WAN, LAN, Palo Alto (firewall), Aruba (wireless), Cisco (voice) 3. Major incident management - maintain SLAs and generate metrics to proactively maintain a healthy environment Description The Network Operations Manager will be responsible for the delivery of all network services across the distri

Systems Manager (Remote in US)

Gainwell Technologies LLC

Remote or Oklahoma City, Oklahoma, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Systems Manager will lead and oversee system operations, application environments, and service management for a large-scale

Collaboration Engineer

London Stock Exchange Group

St. Louis, Missouri, USA

Full-time

Office 365 Collaboration Engineer - Job Description We are seeking a skilled and experienced Office 365 Tenant Administrator to join our team. The ideal candidate will have a solid background in Office 365 and Exchange Online, as well as Microsoft Exchange 2016 or later. This role will be crucial in supporting a hybrid environment with Office 365 and ensuring seamless integration and operation. You will handle end to end Messaging email systems (Exchange Server and Exchange Online). You will a

Operations Monitoring Engineer

Saxon Global Inc.

US

Contract, Third Party

Job type: Operations Monitoring Engineer Location: On-site 4 days a week in Fort Worth, TX Must haves: Experience with Dynatrace (Preferably) , Cloud Watch, Data Dog, OR New Relic Change management and incident management experience would be great Job Description: The Operations Support Engineer will monitor, alert, and support our systems to ensure seamless operations. Ideal candidates will have 3-5 years of experience with Dynatrace, CloudWatch or similar tools, and a solid understanding of

Lead Incident Management Associate

DTCC

Jersey City, New Jersey, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Lead Incident Management Associate

DTCC

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

L2 Application Support Production Support Analyst - Assistant Vice President

Deutsche Bank

Jacksonville, Florida, USA

Full-time

Job Description: Job Title L2 Application Support Production Support Analyst Corporate Title Assistant Vice President Location Jacksonville, FL Overview: As a Production Support Analyst, you will be a L2 Application Support team member .You would help the AFC (Anti-Financial Crime) line of Business with their current portfolio of over 30 applications. You would own responsibility for providing technical L2 application support for Business applications across several lines of Business utilizing a