Gaithersburg, Maryland
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Today
The Civil Group at Leidos has an opening for an early career GenAI Contact Center Engineer to help design, secure, and automate an AWS contact center platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). The ideal candidate would demonstrate: Technical experience and aptitude in development, implementation, and/or troubleshooting of contact center operations, IVR flows, and related TURN/STUN/WebRTC network issues Technical expert
Full-time
USD 69,550.00 - 125,725.00 per year