Dallas, Texas
•
Today
Key Responsibilities Now Assist & GenAI Implementation Design and implement Now Assist use cases such as: AI generated case/task summaries Agent assist and response recommendations Knowledge article generation and improvement Chat-based and conversational experiences Configure and manage Now Assist for ITSM, CSM, HRSD, and Custom Apps Develop and optimize prompts, contextual grounding, and AI responses aligned with business outcomes ServiceNow Development Build and customize solutions using:
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Contract, Third Party


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