Problem Management jobs in Alexandria, VA

Principal Platform Engineer - EIP / CCaaS

Hybrid in Vienna, Virginia

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Today

Overview The Principal Platform Engineer - Experience Interaction Platform (EIP) / Contact Center as a Service (CCaaS) will serve as a senior technical leader responsible for engineering, integrating, automating, securing, and operating Navy Federal's enterprise contact center platform built on Microsoft Dynamics 365 Contact Center and the Microsoft cloud ecosystem. This role will provide hands-on technical leadership across platform engineering, DevSecOps, integration, observability, reliabili

Sponsored

Full-time

$133,000-$208,500 per year

Network Engineer

Hybrid in Vienna, Virginia

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Today

Overview Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. We are seeking an experienced Network Engineer to join our Network Delivery team as a senior technical resource responsible for the design, implementation, support, automation, and lifecycle management of enterprise application delivery and DNS services. This role focuses on F5 BIG-IP, F5 rSeries, a

Full-time

$81,200-$136,850 per year

Platform Design Manager

Washington, District of Columbia

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Today

Job ID: 2616759 Location: Washington, DC, US Date Posted: 2026-09-11 Category: Information Technology Subcategory: Cloud Comp Engr Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description Job Summary : We are seeking a Lead Senior Collaboration Platform Designer with strong, hands-on experience designing, deploying, and supporting Google and Microsoft Collabora

Full-time

USD 200,001.00 - 240,000.00 per year

Major Incident Response Analyst

Joint Base Andrews, Maryland

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Today

Job#: 3052560 Job Description: Position: Major Incident Response Analyst Location: Joint Base Andrews, MD Clearance: Secret Shift: Swing, Tuesday-Saturday 2PM-10:30PM Duration: Long Term Contract Roles and Responsibilities: The Major Incident Response (MIR) Specialist is accountable for the full lifecycle of incident management. Key responsibilities include: Proactively identify and classify major IT incidents and events by leveraging data from various work centers and monitoring tools. Tr

Easy Apply

Full-time

$40 - $45 per hour

Lead Senior Collaboration Platform Designer

Washington, District of Columbia

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Today

Description: On-site in Washington, DC Our client seeks a Lead Senior Collaboration Platform Designer to lead modernization and operational initiatives across Google Workspace and Microsoft 365. The role requires hands-on experience designing, deploying, automating, migrating, and supporting enterprise collaboration platforms, as well as leading an operations team and driving governance, reliability, and SLA adherence. This is a contract-to-hire opportunity. Applicants must be willing and able

Contract

Senior Firewall Engineer

Springfield, Virginia

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Today

Job Title: Senior Firewall Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity As a member of the TCS Network Security Services (NSS) team, you will work with both corporate and customer leadership to research, analyze, and implement enterprise-wide network security solutions/capabilities/enhancements to support customer bu

Full-time

USD 75,200.00 - 158,100.00 per year

Technical Support Analyst (Journeyman)

Ashburn, Virginia

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Today

Job Title: Technical Support Analyst (Journeyman) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: CACI is seeking a Journeyman Technical Support Analyst for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanc

Full-time

USD 59,600.00 - 122,100.00 per year

Cyber Security Engineering Specialist IV/ Firewall Engineer

Springfield, Virginia

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Today

Job Title: Cyber Security Engineering Specialist IV/ Firewall Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: Team CACI on our TCS Program has an exciting and challenging opportunity available for a Network Security Engineer supporting an Intelligence Community customer's wide-area (WAN), local-area (LAN) and campus-ar

Full-time

USD 90,300.00 - 189,600.00 per year

Windows Systems Engineer

National Harbor, Maryland

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Yesterday

Job Title: Windows Systems Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking a Windows Systems Engineer to join our technical operations and maintenance team on a contract supporting the enterprise network and infrastructure at the Department of Homeland Security. The Windows Systems Engineer is primarily focus

Full-time

USD 94,400.00 - 198,200.00 per year

Splunk Engineer

McLean, Virginia

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Today

Job Title: Splunk Engineer Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking a highly motivated Splunk Engineer that has 8+ years of experience managing a Splunk Platform, creating Splunk applications, and using IT Service Intelligence (ITSI). The Splunk engineer will build applications to help manage, search, analy

Full-time

USD 113,200.00 - 237,800.00 per year

Systems Administrator III, Applications - MAS

Rockville, Maryland

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Today

Job Summary: In addition to the responsibilities listed below, this position participates in the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives;

Full-time

USD 50.96 - 65.94 per hour

Systems Engineer III - Live Production

Washington, District of Columbia

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Today

Storytelling is, and will always be, the heart of what we do at Skydance. Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled. Here, you'll work with talented teams that move fast, think boldly and collaborate wit

Full-time

USD 102,823.00 - 190,956.00 per year

Service Desk Manager

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Problem Management, Service Level Agreement (SLA), Technical Issues Certifications: None Experience: 9 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Full-Time, On-Site Service Desk Manager supporting classifie

Full-time

USD 110,500.00 - 149,500.00 per year

IT Executive Support Service Lead

Arlington, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Technical Support Services Job Qualifications: Skills: Customer Experience (CX), Problem Resolution, Technical Support Certifications: None Experience: 10 + years of related experience ship Required: Yes Job Description: We are currently seeking an Executive Support Service Lead who will provide oversight of Execut

Full-time

USD 83,927.00 - 113,549.00 per year

Mid-Level Help Desk Technician

Temple Hills, Maryland

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Today

Absolute Business Solutions Corp (ABSC) is not just another tech company. We're a community of innovators, engineers, analysts and business professionals working together with our customers to tackle the most complex national security challenges. For more than 20 years we've supported critical Department of Defense (DoD), Intelligence Community (IC), Federal Civilian missions and global, multi-national corporations. We specialize in supporting our clients in the Intelligence, Technology, Defense

Full-time

USD 60,000.00 - 102,000.00 per year

AVI Engineer SME - TS/SCI w/Polygraph

Herndon, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: AV, Cisco, Complex Network, Technical Support Certifications: None Experience: 15 + years of related experience ship Required: Yes Job Description: The AVI Engineer (SME) is responsible for designing technical solutions fo

Full-time

USD 191,250.00 - 258,750.00 per year

Senior PKI/ Cryptography Engineer

McLean, Virginia

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Today

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: We are seeking a Senior PKI/Cryptography Engineer to join the Data Protection team within the Information Security Engineering department of the Information Technology Division. The eng

Full-time

USD 126,000.00 - 190,000.00 per year

TOC Engineer

Bethesda, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Technical Support Services Job Qualifications: Skills: Help Desk Services, Help Desk Support, IT Help Desk Certifications: None Experience: 3 + years of related experience ship Required: No Job Description: GDIT is seeking a Systems Technician to join our Technical Operations Center (TOC) for the National Institute of He

Full-time

USD 29.52 - 34.50 per hour

Help Desk Specialist Manager

Arlington, Virginia

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Today

Overview The Help Desk Specialist Manager leads the staff and day-to-day operations of the technical service desk supporting the F-35 Joint Program Office Virtual Enterprise environment. This position directs second-tier support for end-user hardware, software, applications, servers, network services, service requests, incidents, and recurring problems that cannot be resolved at the first tier. The role trains and coaches help desk personnel, monitors service levels and customer experience, ser

Full-time

USD 130,000.00 per year

Network Engineer - TS/SCI w/ Poly

McLean, Virginia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Cisco ASA Firewall, Local Area Network (LAN), Networks, Technical Support Certifications: None Experience: 10 + years of related experience ship Required: Yes Job Description: The Network Engineer is responsible for design

Full-time

USD 153,000.00 - 207,000.00 per year

Senior ITSM Engineer Subject Matter Expert (SME) DMV Area

Suitland-Silver Hill, Maryland

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Today

ship Required We are seeking a Senior ITSM Engineer to establish, standardize, and improve enterprise IT Service Management processes and governance. The role will define enterprise processes for Incident, Problem, Change, Request, Configuration, Knowledge, and Service Level Management, while helping establish governance forums such as Change Control Boards (CCBs) and Engineering Review Boards (ERBs). The ITSM Engineer will also serve as the link between operational processes and ServiceNow, t

Full-time

Problem Management jobs in Alexandria, VA, USA