Title: Help Desk Analyst Location: Madison, WI (ONSITE FROM DAY 1) Duration: 6 Months (Possibility of extension) REQUIRED SKILLS: At least 6 years' experience in the following: Ability to independently perform root cause analysis and issue resolution of complex IT issues related to client's hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365). Effective and professional communication and interpersonal skills when dealing with a variety of customers including executive