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Job Title: Business Analyst/ Quality Assurance (Dynamic 365) Position Type: Contract (Remote) Position Overview We are seeking a versatile Dynamics 365 Customer Engagement (CE) Analyst to support our CRM platform across three key areas: Quality Assurance (40%), Business Analysis (40%), and Service Ticket Triage (20%). This role is ideal for someone who understands CRM processes, has strong analytical and communication skills, and enjoys working across user support, requirements gathering, and s
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