•San Jose, California, USA
Role Overview: As a Senior CX Program Manager specialized in Experience Management (XM), you will play a pivotal role in enhancing our customer listening, surveying and research capabilities, driving insights that fuel exceptional customer and employee experiences. You'll leverage, manage and optimize the Qualtrics Experience Management platform, ensuring seamless survey deployment, data integrity, and compliance with governance standards, all while enabling our teams to make data-driven decisi