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DataAnalyst,CX/DesignStrategyRemoteExp: 10+yrsBachelors degree in Analytics,Data, Technology, Business, or related field47+ years of experience in:CX analyticsProduct analyticsJourney analyticsCustomer insightsStrong hands-on experience with QualtricsExperience implementing and managing:Transactional surveysDigital interceptsSession replay / behavioral analyticsStrong experience analyzing:NPS / CSAT / Voice of CustomerdataContact center metrics (repeat contact, call drivers, AHT)Digital funnel a
Easy Apply
Contract
55 - 60










