Remote Tech Support Jobs

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Call Center - Tier 1 Tech Support (Remote)

TEKsystems c/o Allegis Group

Remote

Full-time

Hiring 10 Remote Tier 1 Technical Support Agents to start in June! Description: -Responsible for responding to a high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their platforms. Must Have Skills: -Previous call center experience in a tech environment -Strong knowledge/experience with hardware troubleshooting -Experience with password resets, home network troubleshooting, domain envi

Tier 1 Customer Support (Remote)

TEKsystems c/o Allegis Group

Remote

Full-time

Tier 1 Customer Support **Remote** Description: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day.Will be supporting the Family Tech support Contact Center.Responsible for responding to a high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their platforms.Takes inbound calls

Remote Tier 1 Customer Support Representative

TEKsystems c/o Allegis Group

Remote

Full-time

Remote Tier 1 Customer Support Representative **Fully Remote - Must be in State of Florida** Description: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remot

Technical Support Specialist- L1 and L2

Peterson Technology Partners

Remote

Contract

Primary Responsibilities: Deploys, maintains, troubleshoots and repairs a variety of customer hardware and softwareCompletes routine tasks related to projects and technical requestsProvides Tier 1 and Tier 2 support in all areas of the departmental service portfolioWorks as directed by their supervisor.Provides excellent customer service to all levels of employees including customers, peers, and leadershipParticipates and engages in team meetings, team building activities, and other opportunitie

Support Analyst

Arthur Lawrence

Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i

Network Support

HCL America Inc.

Remote

Full-time

Typical Day in the Role Key projects For a technical support engineers to help customers and partners with their product. Typical task breakdown and operating rhythm 90% working on support cases on the phone emailing customers and resolving issues for the customers.10% meetings. What makes this role interesting? They will be working with power apps and power flow that are new technologies. Unique Selling Points They will be working with cool things that are happening in the industry. Years of Ex

100% Remote Oracle Learn End User Support Specialist

Talent Group

Remote

Full-time

Oracle Learn End User Support Specialist with the ability to review inbound end user cases from Employees, Managers, Instructors, Learning specialists and understand the issue, bug or defect they are encountering and troubleshoot to identify the root cause of the issue and work to resolution with team members or Oracle support if necessary. 2 to 4 years relevant experience

Salesforce Administrator/Technical Support

U.S. Tech Solutions Inc.

Remote

Contract

Job Description: Candidate will be required to have working knowledge of Salesforce or Oracle system environments and they will assist the client in managing current and ongoing workload.Ongoing system feature launches within Salesforce and Oracle are integral to client s operations and these roles will provide support for the implementation of these launches, ensuring that the necessary application configuration is complete, properly tested and rolled out to production environments correctly an

GIS Support Specialist

ASCII Group LLC

Remote

Contract

I hope you are doing great, please go through with the below job description and let me know your interest. IT Support Specialist Location: Remote Duration: 12+ Months Client: State Client The client desires an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests. Contacts users to clarify, isolate, replicate, and troubleshoot issues. Resolves or escalates issue to more experienced staff. Provides user instruction/guidance. Assists GIS/IT Tea

Information Technology Technical Associate- (Hybrid/Remote) AITS Admin

University of Illinois - Urbana-Champaign

Remote

Full-time

Information Technology Technical Associate- (Hybrid/Remote) AITS Admin Job Summary This position provides technical expertise and support for computer systems access and/or usage to ensure the safety of information systems and network assets. This position researches computer and network vulnerabilities and analyzes risks; interacts with customers to resolve problems, trains and provides ongoing guidance to unit security contacts (USCs) regarding access methods and standards; develops and distri

PeopleSoft Senior Architect - Technical with government expereince

Berrysoft Consulting

Remote

Contract, Third Party

The position will work on the State of Ohio Financials PeopleSoft system (OAKS) with the functional team. Assistance needed in the following areas: PUM Image Upgrade, identify new functionality, writing functional design documents, testing interface files, and production support. PUM Image Upgrade Job Duties for RACM Strong PeopleSoft FIN 9.2 experience. This resource will work with a functional team however, will need technical PeopleSoft experience Knowledge of integration points between mod

Technical Product Support Specialist (REMOTE)

Perplexity AI

Remote

Full-time

We are seeking a skilled Technical Support Agent to join Perplexity AI. In this role, you will provide technical assistance to our diverse user base. The ideal candidate possesses strong knowledge of LLMs, prompting, troubleshooting, QA, and APIs, along with excellent communication skills and a passion for customer service. If you are passionate about the future of AI technologies and want to help shape the evolution of AI search at a cutting-edge startup, we'd love to hear from you. This role i

Direct client position- IT Support Specialist (Production Support)-Strong Sql background-Remote

Accion Labs

Remote

Contract, Third Party

Role: IT Support Specialist (Production Support) Location: Remote Type of position: Contract to hire Use innovative problem solving and critical thinking approaches to trouble shoot challenging data centric problems.Analyze client business requirements and develop appropriate solutions.Provide support for our production environment.Maintain a high proficiency level and awareness of ongoing system changes and new client releases.Aptitude for reviewing existing code and providing enhancements to o

IT Project Engineer

Atlas Technica

Remote

Full-time

Title: Project Engineer Reports to: Project Engineering Manager Type: Full-Time Salaried, Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our , thrive, and contribute to th

Sage 100 Technical Support Supervisor

Spinnaker Search Group LLC

Remote

Full-time

Our client is a leading provider of next-generation technology solutions specializing in mid-market ERP solutions and expertise across finance, accounting, operations, workforce management, and customer experience. They serve as a trusted advisor to small and mid-sized companies in a variety of industries across the US. Our client is currently seeking a Sage 100 Support Supervisor to oversee all activity on the helpdesk. This is a direct-hire, full-time position that can be remotely based any

Application Support Engineer ( level 2 support)

Tekniforce

Remote

Full-time

We are looking for a Level 2 Application Support Engineer. This is full time permanent hire position with our client in Raleigh, North Carolina. You can work 100% remote (anywhere in USA) for this position. In this role as a Level 2 Application Support Engineer, you will be providing technical support for POS and Payments software products. No visa sponsorship is available at this time or in the future with this position. Responsibilities as Application Support Engineer: Perform root cause anal

Dot Net Developer

Fynbosys Inc

Remote

Contract

Position: Dot Net Developer Client: CTS Location: (BSC El Dorado Hills) Onsite Skills: .Net + Facets + SQL with production support exp

Senior Technical Support Analyst

Deltek Systems, Inc.

Remote

Full-time

As a Senior Technical Support Analyst, you will be responsible for providing quality technical software support to clients using the Deltek products Vision/Vantagepoint. Tech Support Analysts work in a team environment and provide support to customers via telephone, e-mail, chat, and the internet. This opportunity is offered on a remote basis. Work activity involves assessing the nature of customer problems and resolving most support issues. For the most complex issues, the customer is escalate

Edifecs Support

Concent Software Solution LLC

Remote

Contract, Third Party

Immediate Hiring - Edifecs Support Consultant- 100% Remote Role : Edifecs Support ConsultantLocation : 100% RemoteClient : Cognizant/CignaJob Type : Contract Mandatory Skills : Support experience is must Job Description:Create/update maps, guidelines and profiles using Edifecs tools such as EDIFECS SpecBuilder, Map Builder, EAM as per functional logic.Create maps and guidelines (xml, DFF, PFF) for Healthcare EDI transactions like 837, 834, 835, 820 transactions.Create/update Map using WTX/ITX Wo

Coupa Source To Pay End User Support

U.S. Tech Solutions Inc.

Remote

Contract

Note: This is a remote role but must work PST hours. Description/Comment: As a Financial Systems Analyst (Source-to-Pay (STP) End User Support), you will be responsible for providing technical and business support to end users across all levels within the organization, specifically focusing on financial systems within the STP workstream. Your role will involve troubleshooting issues, providing timely and accurate solutions in compliance with policy, identifying improvement opportunities, and as