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L2 Medicaid Applications Production Support Lead Remote W2 Preferred Role Summary - Lead L2 production support for Medicaid applications and integrations, ensuring high availability, timely incident resolution, operational excellence, and stakeholder satisfaction. Act as the primary point of contact for major incidents, problem management, drive IRT/MEW, and support governance. Key Responsibilities Lead L2 support for Medicaid applications, APIs, and integrations. Manage P1/P2 incidents, IRTs, e
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