Senior Genesys Engineer jobs

Lansing, Michigan

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19d ago

Job Title: Sr. Genesys Developer Location with zip code: Lansing, MI 48933 Duration: 1 year Pay Rate: $70-$75/Hour Interview: At least 1 Years from projected start date. Job Description: 3-5+ years for the overall Genesys administration/IWD support experienceJava - Used for building/maintaining routing strategies, APIs, and integration components in Genesys environment 3-5+ yearsJavaScript - Used in web services, APIs, and Genesys Workspace customizations 3-5+ yearsOracle Database - Writing SQL

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Full-time

$70 - $75

Sr. Genesys Developer // Lansing, MI // Hybrid Remote //

Hybrid in Lansing, Michigan

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13d ago

Job Title: Sr. Genesys Developer Location: Lansing, MI Hybrid (Onsite 2 days/week from Day 1) Duration: 12+ Month Contract Required Skills & Experience: Strong hands-on experience with Genesys On-Prem Expertise in IWD (Intelligent Workload Distribution) Advanced Routing development File Server Capture integration experience Working knowledge of Graph API Solid Oracle DB experience

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Contract

Depends on Experience

Sr. Genesys Developer - Hybrid - State of MI - 151234

Hybrid in Lansing, Michigan

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16d ago

Position: Sr. Genesys Developer- 151234 Location: Lansing MI (Hybrid) Duration: 12+ months MOI: In-person Interview Direct Client: State of MI NOTE: **Passport Number Mandatory** Top Skills & Years of Experience: - 3-5+ years for the overall Genesys administration/IWD support experience - Java - Used for building/maintaining routing strategies, APIs, and integration components in Genesys environment 3-5+ years - JavaScript - Used in web services, APIs, and Genesys Workspace customizations 3-5

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Third Party, Contract

Depends on Experience

Sr. Genesys Developer

Hybrid in Lansing, Michigan

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16d ago

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th

Contract, Third Party

Depends on Experience

MD_IVR Developer - Java/Genesys

Pennington, New Jersey

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Today

Innova Solutions is immediately hiring for a Senior Java Developer position Position type: Contract Duration: 12months Location: Pennington, NJ (Hybrid) IVR or Full Stack Dev with some Genesys exp. Ideally looking for someone that has some architect level exp, or understanding of that aspect of the SDLC POSITION SUMMARY As a software Engineer, you will be working with some highly talented IVR developers delivering complex self service solutions for the contact center using Genesys and Nuance t

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Contract

Depends on Experience

Genesys Cloud Developer - Charlotte, NC

Hybrid in Charlotte, North Carolina

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Today

DTS is looking for experienced Genesys Cloud Developer for our direct client project in Charlotte, NC Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements.Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developedWork collaborative with other IT teams such as Middleware and Salesforce engineering.Responsible for work

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Contract

DOE

Genesys Cloud IVR Developer - Remote

Remote

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7d ago

Job DescriptionWe are seeking an experienced Genesys Cloud IVR Developer with strong hands-on experience in designing and developing IVR call flows across omni-channel environments. The ideal candidate will have deep technical knowledge of Genesys Cloud, integrations, data actions, bot development, and CRM connectivity. This role requires 5 to 8 years of relevant experience with strong analytical, troubleshooting, and configuration skills. Key ResponsibilitiesDesign and develop IVR call flows fo

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Contract

$50 - $55

Genesys Developer

Hybrid in Charlotte, North Carolina

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20d ago

Job Title: Genesys DeveloperLocation: Charlotte or Detroit for Hybrid model - 3 days a weekDuration: Start Date: 11/10/2025 to Est. End Date: 12/31/2026Interview Process: Video conference - provide location and best time to interview.Genesys Developer** Genesys Cloud developer experience;** Chatbot and Generative AI experience; AWS Cloud experience;**Ability to interpret business requirements and craft technical solution designs.**Effective communicator, collaborative; ability to work in and wit

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Contract, Third Party

Depends on Experience

Genesys Developer

Michigan

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Today

Work Location & Arrangement Location: Lansing, Michigan Work Arrangement: Hybrid Mode of Interview: In-person Technical Expertise Required The ideal candidate possesses a deep understanding of the Genesys ecosystem, with specialized knowledge in Genesys Intelligent Workload Distribution (iWD) and multi-channel routing. Genesys Architecture & Framework Deep understanding of Genesys system architecture On-Prem, including design for scalability, high-availability, and security. Expertise in compo

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Contract, Third Party

QA Analyst (Genesys IVR) - Charlotte, NC

Hybrid in Charlotte, North Carolina

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Today

DTS is looking for experienced QA Analyst for a Direct Client position based in Charlotte, NC or Remote Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by nature Top 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systems Job Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and s

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Third Party, Contract

DOE

QA Analyst (Genesys IVR) - Detroit, MI

Hybrid in Detroit, Michigan

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Today

DTS is looking for experienced QA Analyst (Genesys IVR) for a Direct Client position based in Detroit, MI Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by nature Top 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systems Job Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and

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Contract, Third Party

DOE

Amazon connect with Genesys or Avaya

Remote

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26d ago

Over 10 Years of experience as AWS Architect. Good Experience in AWS Connect. Good Experience in AWS ,AWS Connect, AWS services (such as Lambda, S3, CloudWatch). Good experience in Pyrthon,Java Script. Good experience in Contact Center engineering work history with legacy contact center vendors like Genesys, Avaya, Cisco. Good Communication skills. Thanks and Regards, Aju Shakti Group IncPhone: Email: Fax:

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Contract

Depends on Experience

Genesys Technical Specialist

Tysons, Virginia

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Today

Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys techni

Full-time

Genesys CloudCX Business Practice Architect

No location provided

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Today

SummaryWe're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: * Challenge Conventions * Deliver outcomes unimagined * Create experiences that go beyond W

Full-time

USD 114,864.00 - 180,501.00 per year

Genesys Cloud Contact Center Tier III Engineer

Remote

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14d ago

We re Hiring! Join us for a long-term remote opportunity where your expertise truly makes an impact. We re looking for a skilled Genesys Cloud Contact Center Tier Engineer to be part of our team. This is a 12-month contractual role. Shift is 2 AM-12 PM ; Sun-Wed (4*10 hrs) Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implementation, upgrading/patching, and technical trouble-shooting support experience in voice, UC, Contact Cen

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Contract

Depends on Experience

Genesys Engage CTI IVR Engineer

Charlotte, North Carolina

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Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis MN, (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not

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Full-time

69.5/hr - 78.31/hr

Open Job role for Genesys IVR Tester Newark, NJ

Newark, New Jersey

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Today

Job Title: Genesys IVR Tester Location: Newark, NJ - Onsite Job type: Contract Job Description Genesys IVR Tester with Cyara experience Thanks and Regards, Abhishek Senior Technical Recruiter Office: Extn: 2181 Direct Number : Email: IMPORTANT: The contents of this email and any attachments are confidential. They are intended for the named recipient(s) only. If you have received this email by mistake, please notify the sender immediately and do not disclose the contents to anyone or make cop

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Third Party, Contract

$DOE

Genesys Composer Routing Developer

Remote

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Today

Our client, a global software company, is looking to hire 3 Genesys Composer Routing Developer for a 3-6 month contract. The consultants will be working remotely supporting routing and another for Engage eservices/ digital. Required Skills: Minimum seven years voice/routing experience (Genesys Composer experience) Experience using Genesys composer to create and maintain complex routing strategies Strong leadership and organizational skills Excellent communication and presentation skills with s

Contract

Genesys Workforce management (WFM)

Remote

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14d ago

We re looking for a skilled Genesys WFM to be part of our team. This is a 12-month contractual role and is fully remote. Genesys Workforce management (WFM) specialist with following responsibilities: Forecasting: Create accurate staffing plans that account for projected contact volumes and average handle times, considering various agent skills and skill levels. Scheduling: Develop and manage schedules that optimize work performance to achieve operational goals. Real-time Adherence: Monitor rea

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Contract

Depends on Experience

Genesys Engineer - V

Bridgewater, New Jersey

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Today

Location: Bridgewater, NJ Salary: Negotiable Description: Our client is currently seeking a Genesys Engineer - V Location: The preference is to have the contractor near Cary or Ashburn but the vast majority of my engineers are all over the country so keeping an open mind on location. Working Model: Hybrid- If near Cary or Ashburn, 2 days per week, other than that we have not had any direction Duration: 08/15/2024 to 08/14/2025 Description: Title: Genesys Engineer Position Responsibilit

Contract

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Senior Genesys Engineer jobs