Senior Genesys Engineer jobs

Minnesota

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2d ago

Job#: 3056506 Job Description: Senior Genesys Cloud CX Engineer Location: Minneapolis, Minnesota (Remote) Role Overview This senior technical subject matter expert position focuses on the design, engineering, implementation, automation, integration, and operational support of enterprise contact center solutions built on Genesys Cloud CX. The role requires taking ownership of complex technical challenges, establishing engineering standards, leading platform improvements, and reducing operation

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Full-time

$56 - $62 per hour

NIOS Engineer with Genesys contact center platforms

Hybrid in Menlo Park, California

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2d ago

Pre-Screening Questions Q1: Experience with Infoblox NIOS architecture, Grid Master, Grid Members and HA? Q2: Experience with Genesys contact center platforms? Q3: Experience with Troubleshooting DNS, firewall and routing problems affecting Genesys? Q4: Experience with DNS troubleshooting and DNS record management? Job Description We are seeking an experienced NIOS Engineer with Genesys expertise to manage and support enterprise DNS, DHCP and IPAM services using Infoblox NIOS, while ensuring rel

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Full-time

Depends on Experience

Genesys Cloud IVR Test Engineer

Remote

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2d ago

Job Title: Genesys Cloud IVR Test Engineer Location: 100% Remote Seeking an experienced Genesys Cloud IVR Test Engineer to support a large-scale migration from Genesys Engage to Genesys Cloud. The immediate focus is execution and validation of approximately 5,000 interactive voice response (IVR) test cases before production deployment. This hands-on technical role will independently interpret voice user interface (VUI) and IVR call-flow designs, execute end-to-end caller scenarios, and determin

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Contract

Depends on Experience

Senior Contact Center Engineer

Hybrid in Lafayette, Louisiana

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27d ago

Job Title: Senior Contact Center Engineer Location: Lafayette, Louisiana Type: Permanent Full-Time Work Model: Hybrid onsite and remote Responsibilities Responsible for administering, configuring, and optimizing enterprise contact center platforms while supporting migration and transformation initiatives. Hands on configuration expertise, strong understanding of routing and agent lifecycle management, and the ability to support coexistence between legacy and cloud platforms. Demonstrate stro

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Full-time

Depends on Experience

Genesys Cloud Engineer (Remote)

Remote

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4d ago

As a Genesys Cloud Engineer, you will be responsible for gathering requirements, designing, developing, and deploying voice solutions in Genesys Cloud. You will document call flows, integrate Salesforce.com to enable call-to-case and email-to-case functionalities, build custom APIs for Salesforce integration, and troubleshoot complex issues. Responsibilities:Gather requirements, design, develop, and deploy voice solutions in Genesys CloudDocument call flowsIntegrate Salesforce.com to enable call

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Contract

Depends on Experience

Genesys Cloud Developer

Charlotte, North Carolina

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16d ago

Primary Talent Partners has a new contract opening for a Genesys Cloud Developer with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension. Pay: $69.00 - $79.00/hr;W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship. Description: The Digital Voice team is

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Contract

$69 - $79

Genesys Cloud CX Engineer

Remote

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Today

What Application Development & Maintenance contributes to Cardinal HealthInformation Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional

Full-time

USD 96,300.00 - 137,600.00 per year

IVR Engineer - Genesys CX

Orlando, Florida

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2d ago

Job#: 3055427 Job Description: IVR Engineer - Genesys CX Location: Orlando, Florida (On-site) Role Overview We are seeking an IVR Genesys CX Engineer to join our team. This individual will play a key role in supporting and optimizing a completed migration from inContact to Genesys CX within a large-scale enterprise environment. The ideal candidate will have a strong hands-on experience with Genesys CX, a developer mindset, and the ability to quickly assess existing platform configurations, tr

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Full-time

$60 - $85 per hour

Technology Engineer, Senior - Contact Center

Franklin, Tennessee

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Today

Job Description Job Description: Senior Technical Engineer - Genesys Cloud CX Role Summary The Senior Technical Engineer - Genesys Cloud CX is a hands-on engineering role responsible for designing, implementing, supporting, and optimizing contact center solutions on the Genesys Cloud CX platform. This role focuses on execution and technical depth, owning complex configurations, integrations, and operational support while contributing to platform stability and continuous improvement. The Senio

Full-time

Senior RF Engineer

Huntington Beach, California

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Today

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through

Full-time

USD 160,000.00 - 210,000.00 per year

Senior RF Space Systems Engineer

Tempe, Arizona

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Today

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do The Strategic Space Systems (S3) team at Viasat in Tempe, A

Full-time

USD 141,500.00 - 224,000.00 per year

Senior Software Engineer | Home

Charlotte, North Carolina

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Today

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week. This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp. Red Ventures Home is looking for a Fullstack Senior Engineer to own the telephony systems and AI-powered tooling that sit at the heart of our sales center ope

Full-time

USD 100,000.00 - 175,000.00 per year

Gemini Enterprise for CX Sr. Engineer

Chicago, Illinois

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Today

We Are Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud First and the Accenture Google Business Group (AGBG), we deliver solutions leveraging Gemini Enterprise for Customer Experience (GECX) Solutions - including Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, and Gemini Enterprise. You Are A hands-on Senior Engineer with strong experience i

Full-time

USD 94,400.00 per year

Senior RF Design Engineer

Tewksbury, Massachusetts

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Today

Job DescriptionDate Posted: 2026-10-14\nCountry: United States of America \nLocation: US-MA-TEWKSBURY-TB1 ~ 50 Apple Hill Dr ~ ASSABET BLDG \nPosition Role Type: Onsite \nU.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance \nSecurity Clearance Type: DoD Clearance: Secret \nSecurity Clearance Sta

Full-time

Sr. System Engineer

Dallas, Texas

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Today

Company Description Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. Job Description We are looking for a Senior Systems Engineer to own and manage our telecom platform. We are modernizing our AWS

Full-time

USD 140,000.00 - 150,000.00 per year

Senior Specialist, RF/Wireless Engineer

Carlsbad, California

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Today

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trus

Full-time

USD 111,500.00 - 207,500.00 per year

Genesys Cloud Developer/AWS Connect Developer

Remote

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27d ago

Job Title: Genesys Cloud Developer Location: Remote Job Duration: Long-term Job Description: Develop, configure, and customize Genesys Cloud CX solutions.Support migration to Genesys Cloud, including assessment, configuration, testing, and deployment.Integrate Genesys Cloud with APIs, CRM, and other enterprise systems.Build and maintain IVR, routing, workflows, and contact center integrations.Troubleshoot issues and optimize Genesys Cloud performance.Collaborate with business, product, engineer

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Contract

Depends on Experience

Project Manager – Genesys / Contact Center (100% Exclusive Backfill)

Hybrid in Austin, Texas

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3d ago

Project Manager Genesys / Contact Center (100% Exclusive Backfill) Location: Austin, TX Work Arrangement: Hybrid 3 days onsite per week Job DescriptionWe are seeking an experienced Project Manager with a strong background in Genesys and contact center technologies to lead and manage contact center implementation, migration, integration, and modernization initiatives. This is a 100% exclusive backfill opportunity. We are looking for a qualified Project Manager who can coordinate cross-functiona

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Contract

Depends on Experience

Genesys Cloud CX Architect – Contact Center / CCaaS

Raleigh, North Carolina

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5d ago

Genesys Cloud CX Architect Contact Center / CCaaS Location: Raleigh, NC Experience: 1015 Years Job Summary We are seeking an experienced Genesys Cloud CX Architect to design and implement scalable enterprise contact-center solutions on the Genesys Cloud CX platform. The architect will own end-to-end solution architecture, translate business requirements into technical designs, and ensure solutions align with organizational standards and industry best practices. The role requires strong e

Contract, Third Party

Depends on Experience

Genesys Cloud Consultant

Remote

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19d ago

Job Role:Genesys Cloud ConsultantRemoteContractProject Overview: Genesys Cloud migration Role Scope / Deliverables: * Gather requirements, design, develop and deploy voice solutions in Genesys Cloud * Document call flows * Integrate Salesforce.com to enable call-to-case and email-to-case functionalities * Build custom APIs for Salesforce integration * Troubleshoot complex issues Key Skills: * 5+ years of Genesys Cloud Architect * 3+ years API integration and custom development * 5+ years of ex

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Full-time

Depends on Experience