Senior Genesys Engineer jobs

Phoenix, Arizona

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19d ago

Job Title: Genesys Platform Engineer Pure Engage On-PremLocation: Phoenix, AZ (100% Onsite)Role Overview:We are looking for an experienced Genesys Platform Engineer to support our on-premises Pure Engage deployment. The ideal candidate will have hands-on experience with the Genesys Integration Platform and strong development skills in Go and Python. Key Responsibilities: Work with Genesys Integration Platform major components, including: Configuration Server Configuration Database Stat Server In

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Contract

Depends on Experience

Technology Architect (Genesys Connect & Pure Connect)

Remote

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4d ago

Job Title: Technology Architect (Genesys Connect & Pure Connect) Location: Remote (Deerfield, IL based) Experience: 15+ Years Top 3 skills required for this role: Genesys ConnectPure ConnectStrong background in Payer Domain Requirements: Design and implement scalable technology solutions using Genesys Connect/Pure Connect to enhance operational efficiency and customer satisfaction. Collaborate with cross-functional teams to understand business requirements and translate them into technical spec

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Third Party, Contract

Depends on Experience

Genesys Developer

Charlotte, North Carolina

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Today

A financial services firm has a great opportunity awaiting a new Genesys Developer. This person can sit in Charlotte, NC or Detroit, MI. Responsibilities: Design, develop, deploy, and support constantly evolving IVR based on business requirements Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed Work collaborative with other IT teams, such as middleware and salesforce engineering Work wi

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Contract

$68 - $68 per hour

IVR Developer - Java/Genesys

Pennington, New Jersey

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Today

Innova Solutions is immediately hiring for a Senior Java Developer position Position type: Contract Duration: 12months Location: Pennington, NJ (Hybrid) IVR or Full Stack Dev with some Genesys exp. Ideally looking for someone that has some architect level exp, or understanding of that aspect of the SDLC POSITION SUMMARY As a software Engineer, you will be working with some highly talented IVR developers delivering complex self service solutions for the contact center using Genesys and Nuance t

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Contract

Depends on Experience

Genesys Engineer, Senior

Charlottesville, Virginia

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Today

Provides hardware/software support of computing systems in the following areas: application development/maintenance operating systems computer operations telecommunications field engineering or systems control. Install/modify/monitor basic routine and advanced computer systems and programs. Design new basic routine and advanced computer system and/or programs. Displays great competency in implementation and troubleshooting of Call Flows and Queue Designs using Interactive/CIC Attendant Makes us

Full-time

USD 73,453.00 - 146,905.00 per year

Sr Consultant, Software Engineer | Genesys Cloud

Remote or Columbus, Ohio

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Today

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization.

Full-time

USD 134,000.00 - 259,000.00 per year

Genesys Cloud Architect

No location provided

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Today

Job Description We are seeking a highly experienced Genesys Cloud Architect with 15 years of experience to join our team As a Genesys Cloud Architect you will be responsible for designing and architecting Genesys Cloud solutions based on business requirements and technical considerations You will collaborate with stakeholders lead the implementation and configuration of Genesys Cloud solutions and oversee the integration with other systems and applications Additionally you will provide technical

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Third Party, Contract

IVR Chatbot Developer (Genesys focus)

Hybrid in Newark, New Jersey

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8d ago

Job Title: IVR Chatbot Developer (Genesys focus) Job Location: Newark, NJ Job Duration: 12 Months Interview: video IMP Notice Updated Job title: IVR Chatbot Developer We are seeking a developer with a special skill set in IVR chat bot development, specifically with experience in Genesys. The focus is on Genesys IVR self-service bot development using the Architect tool, specifically in Genesys Cloud. Candidates should have a solid foundation in call center technology and methodologies, with the i

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Contract

Up to $70

Business System Analyst (Genesys or Contact center)

Dallas, Texas

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14d ago

Who are we? For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check ;/p>Business System Analyst Skills: Contact center, Genesys or telephony platforms The Expertise You Have Bachelor s degree required; technology-related field preferred 5+ years of project delivery experience

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Full-time

Depends on Experience

Technical Voice Analyst/IVR Analyst (Genesys)

Charlotte, North Carolina

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Today

Strategic Staffing Solutions is currently looking for a Technical Voice Analyst / IVR Analyst for one of its clients!! Candidates should be willing to work on our W2 ONLY. Job Title: Technical Voice Analyst / IVR Analyst Location: Charlotte, NC Setting: Hybrid Duration: 12 months Top Skills:Must Have 1) Genesys Experience 2) Local to Charlotte/Hybrid 3) Bilingual (Spanish and English) Job Summary: The Customer Contact Center receives over 32 million customer calls per year and the business is h

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Contract

USD0 - USD0

QA Analyst (Genesys IVR) - Charlotte, NC

Hybrid in Charlotte, North Carolina

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Today

DTS is looking for experienced QA Analyst (Genesys IVR) for a Direct Client position based in Charlotte, NC or Remote Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by natureTop 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systemsJob Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production.Work across teams to understand enterprise quality requirements and ensure adoption of core pro

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Contract, Third Party

DOE

QA Analyst (Genesys IVR) - Charlotte, NC

Hybrid in Charlotte, North Carolina

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Today

DTS is looking for experienced QA Analyst for a Direct Client position based in Charlotte, NC or Remote Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by nature Top 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systems Job Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and s

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Contract, Third Party

DOE

QA Analyst (Genesys IVR) - Detroit, MI

Hybrid in Detroit, Michigan

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Today

DTS is looking for experienced QA Analyst (Genesys IVR) for a Direct Client position based in Detroit, MI Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by natureTop 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systemsJob Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production.Work across teams to understand enterprise quality requirements and ensure adoption of core processes and s

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Contract, Third Party

DOE

QA Analyst (Genesys IVR) - Detroit, MI

Hybrid in Detroit, Michigan

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Today

DTS is looking for experienced QA Analyst (Genesys IVR) for a Direct Client position based in Detroit, MI Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by nature Top 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systems Job Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and

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Third Party, Contract

DOE

Genesys Engage CTI IVR Engineer

Charlotte, North Carolina

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Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis MN, (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not

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Contract

69.5/hr - 78.31/hr

Amazon connect with Genesys or Avaya

Remote

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5d ago

Over 10 Years of experience as AWS Architect. Good Experience in AWS Connect. Good Experience in AWS ,AWS Connect, AWS services (such as Lambda, S3, CloudWatch). Good experience in Pyrthon,Java Script. Good experience in Contact Center engineering work history with legacy contact center vendors like Genesys, Avaya, Cisco. Good Communication skills. Thanks and Regards, Aju Shakti Group IncPhone: Email: Fax:

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Contract

Depends on Experience

Fulltime roles: Business Systems Analyst (with Contact Center integration/Genesys/Telephony Platforms)

Dallas, Texas

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14d ago

Business Systems Analyst (with contact center integration ) Dallas, TX Fulltime with Photon 2 Positions Bachelor s degree required; technology-related field preferred5+ years of project delivery experience in a systems or business analyst role3+ years working on agile teams delivering value in digital products (Agile/Scrum experience preferred) Experience with Contact Center Integration projects Familiarity with Genesys or similar telephony platformsBroad application/technology knowledge (e.g.,

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Full-time

Depends on Experience

Genesys Connect Architect (Remote)

Remote

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5d ago

Title:Genesys Connect Architect Location:Remote Term:Contract Top 3 skills required for this role: 1. Genesys Connect 2. Pure Connect 3. Strong background in Payer Domain - Design and implement scalable technology solutions using Genesys Connect/Pure Connect to enhance operational efficiency and customer satisfaction. - Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications. - Provide technical guidance and support to devel

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Contract, Third Party

Depends on Experience

Genesys Cloud Architect

Remote

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13d ago

Serve as the primary expert on Genesys Cloud functionality, configuration limits, and best practices across: o Workforce Management (WFM): Forecasting, scheduling, adherence monitoring, and intra-day/real-time adjustments o Interactive Voice Response (IVR): Call flow design, routing logic, and self-service enhancements/optimizations o Genesys Bots: Configuration, training, and performance tuning of AI-driven virtual agents o Auto Quality: Configuration, deployment, and refinement of automated in

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Contract, Third Party

Depends on Experience

Genesys Cloud SME

Remote

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Today

Our client, a large government integrator, is looking to hire a Genesys Cloud SME for a 12 month remote contract. The consultant will be supporting a government agency that has rolled out Genesys Cloud. The deployment has not been as efficient, and the solution is not being fully optimized the way it should be. The client is looking for a Genesys SME to serve as the primary expert on Genesys Cloud functionality, configuration limits, and best practices across the following areas: Workforce Man

Contract

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Senior Genesys Engineer jobs