Senior Genesys Engineer jobs

Phoenix, Arizona

•

5d ago

Job Title: Genesys Platform Engineer Pure Engage On-PremLocation: Phoenix, AZ (100% Onsite)Role Overview:We are looking for an experienced Genesys Platform Engineer to support our on-premises Pure Engage deployment. The ideal candidate will have hands-on experience with the Genesys Integration Platform and strong development skills in Go and Python. Key Responsibilities: Work with Genesys Integration Platform major components, including: Configuration Server Configuration Database Stat Server In

Easy Apply

Contract

Depends on Experience

Genesys Engage CTI IVR Engineer

Charlotte, North Carolina

•

Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Genesys Engage Engineer in Charlotte, NC Irving TX, Minneapolis MN, (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not

Easy Apply

Contract

69.5/hr - 78.31/hr

Genesys Cloud & AI Engineer

Roseland, New Jersey

•

Today

Job Summary: We are seeking a Genesys Cloud & AI Engineer to design, implement, and maintain customer engagement systems leveraging Genesys Cloud and AI technologies. This engineer will partner with developers, architects, and data scientists to build intelligent and scalable contact-center solutions. Responsibilities: Design and implement customer engagement solutions using Genesys Cloud and AI technologies. Develop custom integrations and applications to enhance Genesys Cloud functionality. C

Contract

Genesys Cloud Engineer

Remote

•

Yesterday

Knowledge of Call flow, IVR, Campaigns in Genesys cloudDesign, Implementation of Call flow, Holiday changesGood communication skillsAble to interact with client manager, provide timely updatesInteract with offshore team members

Easy Apply

Contract

Depends on Experience

Genesys Senior Developer

Malvern, Pennsylvania

•

Today

Looking for a Genesys Cloud CX Developer with a minimum of 5 years of experience in implementing multichannel self-service IVR and OmniChannel orchestration and routing solutions. The candidate should have hands-on expertise in developing Voice and Non-Voice (SMS, Email, Chat, Bot, etc.) applications using Genesys Cloud CX Architect. Experience with third-party integrations such as AWS Lambda, Lex, Polly, and Microsoft Dynamics CRM is required. The role demands a strong background in delivering

Easy Apply

Third Party

Genesys Cloud Contact Center Tier III Engineer

Remote

•

28d ago

We re Hiring! Join us for a long-term remote opportunity where your expertise truly makes an impact. We re looking for a skilled Genesys Cloud Contact Center Tier Engineer to be part of our team. This is a 12-month contractual role. Shift is 2 AM-12 PM ; Sun-Wed (4*10 hrs) Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implementation, upgrading/patching, and technical trouble-shooting support experience in voice, UC, Contact Cen

Easy Apply

Contract

Depends on Experience

Genesys Cloud Engineer

Remote

•

20d ago

Genesys Cloud EngineerJob Overview: The Genesys Cloud Engineer is a critical technical role responsible for delivering Genesys Cloud implementation services, value add customizations, and providing exceptional customer support. This position focuses on the configuration, integration, and ongoing support of Genesys Cloud solutions. The ideal candidate will have a strong technical background, excellent problem-solving skills, experience in Genesys integration and customization, and a customer-cent

Easy Apply

Full-time

80,000 - 100,000

Genesys Engineer, Senior

Charlottesville, Virginia

•

Today

Provides hardware/software support of computing systems in the following areas: application development/maintenance operating systems computer operations telecommunications field engineering or systems control. Install/modify/monitor basic routine and advanced computer systems and programs. Design new basic routine and advanced computer system and/or programs. Displays great competency in implementation and troubleshooting of Call Flows and Queue Designs using Interactive/CIC Attendant Makes us

Full-time

USD 73,453.00 - 146,905.00 per year

Genesys Application Engineer

Malvern, Arkansas

•

4d ago

Join our Contact Center team to modernize, design, and implement systems that align with our strategic vision. The ideal candidate will have prior VOICE integration experience (i.e. using Genesys) and experience building and deploying ai agents (i.e using Kore.ai). You should be efficient in web development by designing, developing, testing, and maintaining applications and software systems (i.e.. Java, Angular, etc.). Responsibilities: Provides senior level system analysis, design, development,

Full-time

Hiring Genesys Contact Center for Houston, TX

Houston, Texas

•

5d ago

HexaCorp is hiring Genesys Contact Center for our client in Houston, TX Role: Genesys Contact Center Location: Houston, TX Duration: Long Term Contract. Key Skills & Experience Genesys Contact Center Genesys Engage, Genesys CX Amazon Connect Experience with other leading Contact Center technologies will be an added advantage Strong expertise in application & platform support (predominantly) Good troubleshooting and incident resolution skills for P1/P2 issues Strong communication and collaborati

Easy Apply

Contract

$50 - $70

Genesys Cloud Architect

No location provided

•

Today

Job Description We are seeking a highly experienced Genesys Cloud Architect with 15 years of experience to join our team As a Genesys Cloud Architect you will be responsible for designing and architecting Genesys Cloud solutions based on business requirements and technical considerations You will collaborate with stakeholders lead the implementation and configuration of Genesys Cloud solutions and oversee the integration with other systems and applications Additionally you will provide technical

Easy Apply

Contract, Third Party

Genesys Developer

Hybrid in Charlotte, North Carolina

•

6d ago

Immediate need for a talented Genesys Developer. This is a 12+ months contract opportunity with long-term potential and is located in Charlotte, NC/ Addison, TX(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-89053 Pay Range: $60 - $68/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience:

Easy Apply

Contract

$60 - $68

Genesys Developer

Hybrid in Charlotte, North Carolina

•

Yesterday

Application Programmer (Genesys Developer): 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud; Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting Working experience on Major Genesys and NICE platform upgrades Utilize Genesys cloud APIs,SDKs and tools

Easy Apply

Contract

$63 - $65

Business System Analyst (Genesys or Contact center)

Dallas, Texas

•

Today

Who are we? For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check ;/p>Business System Analyst Skills: Contact center, Genesys or telephony platforms The Expertise You Have Bachelor s degree required; technology-related field preferred 5+ years of project delivery experience

Easy Apply

Full-time

Depends on Experience

Genesys Cloud Technical Analyst

Draper, Utah

•

21d ago

Position: Senior Technical Analyst, Genesys Cloud Location:Salt Lake City, UT Contract duration: Long-Term Contract, 3 months rolling About the Role: We are looking for a Senior Technical Analyst with expertise in Genesys Cloud CX to design, optimize, and integrate global contact center solutions. The role bridges business requirements with technical execution, delivering scalable omnichannel workflows that enhance customer experience and operational efficiency. Key Responsibilities: Build and

Easy Apply

Contract

Depends on Experience

Technical Voice Analyst/IVR Analyst (Genesys)

Charlotte, North Carolina

•

Today

Strategic Staffing Solutions is currently looking for a Technical Voice Analyst / IVR Analyst for one of its clients!! Candidates should be willing to work on our W2 ONLY. Job Title: Technical Voice Analyst / IVR Analyst Location: Charlotte, NC Setting: Hybrid Duration: 12 months Top Skills:Must Have 1) Genesys Experience 2) Local to Charlotte/Hybrid 3) Bilingual (Spanish and English) Job Summary: The Customer Contact Center receives over 32 million customer calls per year and the business is h

Easy Apply

Contract

USD0 - USD0

Terraform expert for Genesys Cloud CC

Remote

•

28d ago

Are you a CI/CD wizard with Terraform and GitHub?We re searching for a Genesys Cloud Contact Center expert who has significant experience in creating and managing CI/CD pipelines for Genesys Cloud CC using Terraform, GitHub, etc. Location: Remote1 Year + Contract Infrastructure as Code (IaC) Terraform Fundamentals Writing and organizing Terraform configuration files (.tf) Understanding Terraform state files and workspaces Using Terraform variables, outputs, and modules Managing Terraform remote

Easy Apply

Contract

Depends on Experience

Business Systems Analyst (Genesys Cloud CX)

Austin, Texas

•

27d ago

Position: Business Systems Analyst, Genesys Cloud Location: Austin, TX (Hybrid - 3 days a week from office, 2 days remote) Contract duration: Long-Term Contract, 3 months rolling About the Role: We are looking for a seasoned Business Systems Analyst with deep experience in contact center technology, especially Genesys Cloud, and a strong track record of supporting or implementing back-office routing frameworks. In this role, you ll serve as a key partner to Product and Engineering teams, ensurin

Easy Apply

Contract

Depends on Experience

Business Systems Analyst - Contact Center/Genesys Cloud

Remote

•

7d ago

AVA Consulting is seeking a Business Systems Analyst - Contact Center Technology Location: Remote - US U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Job Description: We are looking for a seasoned Business Systems Analyst with deep experience in contact center technology, especially Genesys Cloud, and a strong track record of supporting or implementing back-office routing frameworks. In this role, you ll serve as a key partn

Easy Apply

Contract

Depends on Experience

Amazon connect with Genesys or Avaya

Remote

•

Today

Over 10 Years of experience as AWS Architect. Good Experience in AWS Connect. Good Experience in AWS ,AWS Connect, AWS services (such as Lambda, S3, CloudWatch). Good experience in Pyrthon,Java Script. Good experience in Contact Center engineering work history with legacy contact center vendors like Genesys, Avaya, Cisco. Good Communication skills. Thanks and Regards, Aju Shakti Group IncPhone: Email: Fax:

Easy Apply

Contract

Depends on Experience

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization

Senior Genesys Engineer jobs