Senior Genesys Engineer jobs

Weehawken Township, New Jersey

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5d ago

Title: Lead CCaaS Engineer - Genesys CX - Onsite Role Location: Weehawken, NJ Contract length 1+ year MUST HAVE SKILLS: Genesys CCaaS development experienceAPI DevelopmentOAuthResponsibilities Design and implement comprehensive Genesys Cloud CX solutions including advanced routing strategies, IVR flows, and multi-channel integrationsLead end-to-end migration projects from legacy platforms like Avaya, Cisco, and Genesys Engage to Genesys Cloud CXDevelop sophisticated Architect flows for omnichann

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Contract

Depends on Experience

Lead CCaaS Engineer (Genesys CX)

Weehawken Township, New Jersey

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Yesterday

Job Title: Lead CCaaS Engineer (Genesys CX) Location: Weehawken, NJ(Onsite) Job Type: Contract W2 Must Have Skills: Genesys CCaaS development experience API Development OAuth Requirements: 3+ years of hands-on experience implementing and configuring Genesys Cloud CX in enterprise environments. Demonstrated success leading contact center migration projects from legacy platforms to cloud-based solutions. In-depth knowledge of Genesys Architect, routing strategies, outbound campaigns, digital chann

Contract

Lead CCaaS Engineer - Genesys CX - Onsite

Weehawken Township, New Jersey

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Today

Transform customer experience technology as a Lead CCaaS Engineer at EPAM. You'll architect and implement sophisticated Genesys Cloud CX solutions while leading complex migration projects from legacy platforms, ensuring seamless transitions that enhance operational efficiency and elevate customer interactions. At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global project

Full-time

Remote - Genesys Cloud Engineer - Long Beach, CA 90802 (Remote)

Remote or Long Beach, California

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15d ago

Request ID: 116087-1 Job Description: Job Title: Genesys Cloud Engineer Work Location & Reporting Address: Long Beach, CA 90802 Is there a possibility of remote work? Yes Contract duration: 11 months Detailed Job Description: Experience in working on IVR Call flow design in omni channels, mainly on Inbound and Outbound Voice, Chat channels. Experience in working on Data action and Integration on Genesys Cloud Experience in working on integrating any of CRM tool like salesforce on to Genesy

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Contract

Genesys Cloud Developer - Charlotte, NC

Hybrid in Charlotte, North Carolina

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Today

DTS is looking for experienced Genesys Cloud Developer for our direct client project in Charlotte, NC Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements.Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developedWork collaborative with other IT teams such as Middleware and Salesforce engineering.Responsible for work

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Contract

DOE

Genesys Developer

Charlotte, North Carolina

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Today

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! Job Title: Genesys Developer Location: Charlotte, NC; **On-Site Required Work Type: Contract - W2 Duration: 12+ Months Start Date Jan 12 2026 Position Overview We are seeking a highly skilled Genesys Developer to support and enhance our Genesys Cloud contact center platform. This role is responsible for ensuring reliable 24/7 contact center operations while driving innovation through integrations, automation, and AI-enabled solutions. The ideal can

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Contract

USD0 - USD0

Program Manager - Genesys Migration

Remote or Hybrid

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Today

<>Position Overview We are seeking an experienced Program Manager to lead a large-scale Genesys Cloud migration initiative across multiple contact centers. This role requires a strategic thinker with deep expertise in contact center technologies, risk management, and disaster recovery planning. The ideal candidate will have a proven track record of managing complex migrations and ensuring seamless transitions with minimal business disruption. <>Key Responsibilities Lead end-to-end Genesys Clou

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Contract

$80 - $100 per hour

QA Analyst (Genesys IVR) - Charlotte, NC

Hybrid in Charlotte, North Carolina

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Today

DTS is looking for experienced QA Analyst for a Direct Client position based in Charlotte, NC or Remote Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by nature Top 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systems Job Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and s

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Contract, Third Party

DOE

WFM Systems Specialist (Genesys & TTEC Aria WFM Adapter)

Remote

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Today

Job Description: We are seeking an experienced Infrastructure Engineer with a strong background in backend application support and infrastructure, preferably with exposure to Workforce Management (WFM) applications. The ideal candidate will demonstrate robust experience in backend systems architecture and engineering, application deployment, and maintenance. A key part of this role involves building and maintaining strong relationships with software vendors to successfully implement and support

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Contract, Third Party

Depends on Experience

Genesys Developer

Charlotte, North Carolina

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Today

Primary Talent Partners has a new contract opening for a Genesys Developer with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension. Pay: $65.65 - $75.65/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.Description: We are seeking a highly skilled candidate to manage our Genesys cloud platform for our contact center operations. The ideal candidate will be responsible for ensuring reliab

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Contract

$65.65 - $75.65 hr

IVR Genesys Cloud Developer - DIRECT HIRE

Des Moines, Iowa

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Today

Description GENESYS CLOUD CX IVR DEVELOPER - IMMEDIATE HIRE!! HYBRID - Des Moines Iowa Based POSITION ** 4 DAYS / WEEK ONSITE DES MOINES, IOWA WILL PAY RELOCATION ASSISTANCE PLUS 10-12% BONUS AWESOME FINANCIALLY STABLE COMPANY ! DIRECT HIRE / Permanent FOR THE RIGHT LONG-TERM CANDIDATE, Sponsorship can be provided! UP TO $135K + 10% + BONUSI MMEDIATE BENEFITS/ PROFIT SHARING 401K + RELOCATION ASSISTANCE. Our financially strong & Stable, and GROWING client is looking to hire a Genesys Clo

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Full-time

USD 110,000.00 - 135,000.00 per year

Genesys CloudCX Business Practice Architect

No location provided

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Today

SummaryWe're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: * Challenge Conventions * Deliver outcomes unimagined * Create experiences that go beyond W

Full-time

USD 114,864.00 - 180,501.00 per year

Director, IT (Telecom / Genesys Cloud) - REMOTE

Remote or Long Beach, California

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Today

Job Description Job Description Job Summary The Director of IT (Telecom) provides strategic and operational leadership for the organization's enterprise communication, collaboration, and digital engagement ecosystem. This role oversees cloud-based technologies that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions for members, providers, and employees. The director leads multidisciplinary teams responsible for

Full-time

Genesys Technical Specialist

Tysons, Virginia

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Today

Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys techni

Full-time

Genesys Composer Routing Developer

Remote

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Today

Our client, a global software company, is looking to hire 3 Genesys Composer Routing Developer for a 3-6 month contract. The consultants will be working remotely supporting routing and another for Engage eservices/ digital. Required Skills: Minimum seven years voice/routing experience (Genesys Composer experience) Experience using Genesys composer to create and maintain complex routing strategies Strong leadership and organizational skills Excellent communication and presentation skills with s

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Senior Genesys Engineer jobs