Senior Helpdesk jobs in Austin, TX

Austin, Texas

•

6d ago

Job Title - Helpdesk Support Work Mode- Austin, TX (Onsite) Work Time - 8 AM - 5 PM CST Job Description: We are seeking a Sr. Helpdesk Support professional with over three years of delivering superior customer service across phone, email, and in-person channels. Skilled in diagnosing and resolving technical issues for users with varying levels of technical proficiency, with hands-on experience in troubleshooting Windows 10, Microsoft Office Suite, Adobe products, and basic hardware/software conc

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Full-time

Up to $23

Oracle HCM Help Desk Lead

Remote

•

3d ago

Title: Oracle HCM Help Desk Lead Remote JOB REQUIREMENTS (Education, Experience, and Training): 3 5 years of experience with Oracle HCM Cloud, with hands-on implementation experience in the Help Desk module. Ability to travel 15-20%. Proven track record of configuring Oracle HCM Help Desk, including workflow design, SLAs, queues, and knowledge management Strong understanding of HR processes, case management, and associate service delivery. Experience with chatbot integrations. Familiarity with

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Contract

Depends on Experience

Help Desk Analyst

Austin, Texas

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6d ago

Our government client is seeking an experienced Help Desk Analyst on an onsite 6+ months renewable contract opportunity inAustin, TX. # of positions: 2 Role: Help Desk Analyst W2 RATE - $26/hr Job Description: Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customers issue and determination of the best way to resolve the problem. Provides basic support and troubleshooti

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Contract

Depends on Experience

IT Operations Manager

Remote

•

11d ago

About usWM Synergy specializes in Business Consulting & Enterprise Software Sales for small to mid-size manufacturing & distribution companies. Founded in 1992 and headquartered in Houston, Texas, and has location in Canada. We have helped customers improve delivery performance, reduce the cost of sales, increase revenue, improve visibility to key metrics, innovate, as well as provide change management and business process improvements due to our unique tools and expertise. At WM Synergy, we hi

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Full-time

$90,000 - $110,000

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Senior Helpdesk jobs in Austin, TX, USA