Senior Helpdesk Jobs in Baltimore, MD

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Senior Help Desk Technician

CACI International, Inc.

Fort Meade, Maryland, USA

Full-time

Senior Help Desk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * CACI is seeking a Senior Helpdesk/Systems Administrator to support our government customer. Serve as subject matter expert, possessing in-depth knowledge of Help Desk support Provide onsite Help Desk support Responsible for performing account management, e.g.,

CLEARED Senior IT Help Desk Technician

Motion Recruitment Partners, LLC

Aberdeen, Maryland, USA

Full-time

One of our clients in the IT consulting space is hiring for a Sr. IT Help Desk Technician in Aberdeen, Maryland: Security Clearance: SECRET Required Education and Certifications: High School Diploma (Relevant Education can be substituted for experience) 8570.01 IAT-II certification required (e.g. Security+CE or equivalent) ITIL Foundation strongly desired Scope: As part of an on-site Customer Support Team, provide help desk support to the Army Test and Evaluation Command (ATEC) HQ and Aberdeen T

Senior Director of Operations

Randstad Digital

Remote or Columbia, Maryland, USA

Full-time

job summary: Reporting to the CEO, the Director of Operations is a strategic and tactical leader responsible for overseeing and managing the company's day-to-day operations. This role involves developing and implementing operational strategies, ensuring efficiency, and driving continuous improvement to support the company's growth and success. Prior experience leading digital/e-commerce fulfillment operations is required. Prior experience in process improvement, change management, and/or digita

Help Desk System Analyst

4A-Consulting

Pikesville, Maryland, USA

Full-time

Duties/Responsibilities Management of and timely response to web help desk tickets (expectation is a ticket is responded to within 24 hours of receipt on a non-urgent issue, urgent issues should be followed up on immediately and if travel is involved response within 4 hours).Support of the Caliber CAD, RMS and Mobile system for the Maryland State Police (MSP), Maryland Transportation Authority Police (MDTA), Maryland Transit Administration Police (MTA) and Natural Resources Police (NRP).Manageme

Defense Cyber Exchange Platform

Summit Technologies

Fort Meade, Maryland, USA

Full-time

Summit Technologies, Inc. is in search of experienced and qualified people to support the Defense Cyber Exchange Platform. The mission will be supporting the platform operations for (DCE). The areas of concentration supporting DCE will include: Operations & Maintenance, Content Management and Web Master services, Environment Development, Network Engineering, Cybersecurity, Customer Service and Help Desk support, and Innovation. Key Personnel on this project will be required to work out of DISA H

IT Analyst III / Help Desk Specialist -- Aberdeen, MD Onsite - Full time position

Tech Rakers

Aberdeen, Maryland, USA

Full-time

Role: IT Analyst / Help Desk Specialist Aberdeen, MD Onsite Hybrid Full time IT Analyst is basically a Help Desk Specialist1+ years with Masters, 2+ years with Bachelors, 3+ years with Associates, 5+ years with no degreeActive Secret clearanceIAT Level II certificationFull time, exempt, M-F, Hybrid - Currently offering a hybrid telework schedule with 2-3 telework days a week. Otherwise, onsite at Aberdeen Test Center.First 3 weeks (approximately) will be fully on-site to ensure proper on-boar

Web Software Engineer

Summit Technologies

Fort Meade, Maryland, USA

Full-time

Summit Technologies, Inc.is in search of an experienced Web Software Engineerto support our Department of Defenseclient.As a Web Software Engineer you will support platform operations by performing web and environment development. You may be required to work at the onsite headquarters at Fort Meade, MD. Duties and Responsibilities: Develop, stand up, modify, and sustain web pages using web languages (such as PHP, HTML, XML, and Cascading Style Sheets (CSS)),JavaScriptand tools (such as WordPress

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with a Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. The DevOps Systems Engineer must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are com

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. The DevOps Systems Administrator must have an active TS/SCI with a Full Scope Polygraph Security Clearance. This position is 100% Onsite and not Remote. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information

Help Desk Technician - (SWING SHIFT) TS/SCI W/ Poly

General Dynamics Information Technology

Annapolis Junction, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Remote Support, Technical Support, TroubleshootingCertifications: NoneExperience: 1 + years of related experienceship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician I with GDIT. A career in

SAP Technical Architect - Senior

Lumen Solutions Group Inc.

Remote or Washington, District of Columbia, USA

Contract

Position Title: SAP Technical Architect Senior Job Summary: We are seeking a highly experienced SAP Technical Architect Senior specializing in SAP Payroll and Time Management. This role requires expertise in designing, implementing, and optimizing SAP HCM solutions to enhance operational efficiency. The ideal candidate will provide technical leadership, drive innovative SAP solutions, and support enterprise-wide SAP architecture initiatives. Key Responsibilities: Serve as a subject matter expert

Tier 2 Help Desk

Apex Systems

Laurel, Maryland, USA

Full-time

Job#: 2058953 Job Description: This position is responsible for operating the core processing systems and responding to end user helpdesk requests in support of business needs. This position reports to the Manager of IS Operations. The Operations Support Analyst's role includes receiving, prioritizing, documenting, and actively resolving end user help requests in addition to actively managing ongoing core processing. Problem resolution may involve the use of diagnostic and help request tracking

Senior Security Engineer

TCG

Remote or Washington, District of Columbia, USA

Full-time

You've stumbled upon the rare government contractor! At TCG, we aim to prove that businesses can be good to their employees and responsible to their community while being profitable. We're an award-winning IT solutions provider to the Federal government seeking a Senior Security Engineer to join our team. ship is required for this role. In addition, the selected applicant must submit to a government background investigation and be favorably adjudicated before their first day. This position is pr

Senior Systems Administrator

Enhanced Computing Solutions

Sparks, Maryland, USA

Full-time

Job DescriptionJob DescriptionoverviewThe number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Systems Administrator plays an important role in making sure that happens. The Senior Systems Administrator handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can t handle as well as any projects that require assistance as well as monitor and manage client backups. When h

IT SUPPORT SPECIALIST

ALTA IT Services

Crownsville, Maryland, USA

Full-time

End User Support Specialist Location: Annapolis, MD (onsite Mon-Friday from 9am-5:30pm) Targeted Job Start Date: 2/3/2025 Pay Rate: $20/hr W-2, does not include PTO/Holidays, Insurance is available for purchase Background and drug testing required Resumes to Criss Brient: The End User Support Specialist is responsible for supporting one or more State agencies with all of their end user technology needs. This includes maintenance and management of desktop computers, laptops, tablets, mobile devi

Senior Subject Matter Expert, Tier 3, Top Secret Security Clearance Required - G

Next Step Systems

Fort Meade, Maryland, USA

Full-time

Senior Subject Matter Expert, Tier 3, Top Secret Security Clearance Required, Fort Meade, MD We are currently looking for a Senior Subject Matter Expert, Tier 3 for a great opportunity in Fort Meade, MD. This position is 100% onsite. Qualified candidates must have an active Top Secret security clearance. Senior Subject Matter Expert, Tier 3 Responsibilities: - Provide technical guidance for directing and monitoring information systems operations. - Design, build, and implement network systems

Technical support

Global Channel Management, Inc.

Baltimore, Maryland, USA

Full-time

Technical support needs 6+ years' IT support, helpdesk experience Technical support requires: Prior experience working on a Helpdesk, in IT, or similar technical function On call every Saturday and Sunday to support the weekend shift; 8a-5p Onsite Role Associate's degree or above in computer science, information systems, or related field. Strong understanding of computer systems, mobile devices, and other tech products. Ability to troubleshoot and diagnose problems, familiarity with internet se

Help Desk Technician V - Mid Shift (2200 to 0600)- TS/SCI

General Dynamics Information Technology

Annapolis Junction, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Communication, Customer Service, Information Technology (IT)Certifications: NoneExperience: 1 + years of related experienceship Required: Yes Job Description: Installs, modifies, and repairs computer hardware and software both in person and using remote acces

Senior Application Engineer

CACI International, Inc.

Linthicum Heights, Maryland, USA

Full-time

Senior Application Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: The Senior Application Engineer shall deliver and provision secure hosting environments within a commercial cloud fabric in direct support of NSA missions, in a manner which enables enterprise wide scaling for a diverse set of end users. The AE

Help Desk Technician (TS/SCI w Poly)

General Dynamics Information Technology

Annapolis Junction, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o