Remote
•
Today
Responsibilities Design and develop ServiceNow solutions using ITSM Pro Plus capabilitiesConfigure and enhance Service Operations WorkspaceImplement and expand GenAI and AI Search capabilitiesSupport Virtual Agent, Live Agent, and conversational ticket submissionDevelop advanced ServiceNow scripting and workflow automationBuild integrations with Microsoft Teams, Entra ID, Intune, SCCM, and SharePointSupport orchestration and bi-directional API integrationsEnhance Employee Center and self-service
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