Senior Technical Support Jobs in Chicago, IL

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Sr Technical Support Specialist

TEKsystems c/o Allegis Group

•

Evanston, Illinois, USA

Full-time

Description: Software: o Microsoft MCP or MCSA certification o Experience with imaging and deploying Windows/software using Microsoft System Center Configuration Manager (SCCM) or similar enterprise desktop management suite (ex. KACE, Altiris, LanDesk, etc) (they do not have SCCM so this is not a hard requirement but they do need some sort of Desktop Management Solution) o Experience supporting MacOS and Mobile devices using Jamf o Proficiency with Microsoft Office o Proficiency with Windows 7
Posted 3 days ago | Updated 7 hours ago

Sr Technical Support Engineer

TEKsystems c/o Allegis Group

•

Evanston, Illinois, USA

Full-time

Description: The Senior Technical Support Engineer is responsible for supporting users to ensure the successful installation and ongoing use of workplace endpoint technology within complex environments. This role involves evaluating new technologies, managing medium to large projects, and working closely with peers and users to deliver optimum service. The Senior Technical Support Engineer also contributes to defining and implementing policies, procedures, and standards, ensuring their conforman
Posted 2 days ago | Updated 7 hours ago

Mainframe Senior Technical Support Engineer

Broadcom Corporation

•

Warrenville, Illinois, USA

Full-time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Broadcom s Mainframe Software Division (MSD) is looking for a talented and motivated Technical Support Engineer with a passion for Customer Success. This position is responsible for providing omni-channel support for complex questions/problems for product
Posted 48 days ago | Updated 8 hours ago

Mainframe Senior Technical Support Engineer

Broadcom Corporation

•

Warrenville, Illinois, USA

Full-time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Broadcom s Mainframe Software Division (MSD) is looking for a talented and motivated Technical Support Engineer with a passion for Customer Success. This position is responsible for providing omni-channel support for complex questions/problems for product
Posted 48 days ago | Updated 8 hours ago

Senior Technical Support Engineer: PayCenter

Jack Henry & Associates

•

US

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Are you looking for a highly impactful role in a fast-paced, start-up-minded team at the forefront of payments? Do y
Posted 47 days ago | Updated 1 day ago

Senior Technical Support Engineer | Cincinnati, OH or Remote (Eastern Region US)

Johnson & Johnson

•

Remote or Cincinnati, Ohio, USA

Full-time

Description Johnson & Johnson is recruiting for a Senior Technical Support Engineer within our Technical Support team. This position is located in Cincinnati, OH as strongly preferred. Will consider remote opportunities within the Eastern Region US for the ideal candidate. About Johnson & Johnson At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments ar
Posted 17 days ago | Updated 10 hours ago

Administrative and Technical Support Specialists

Amentum

•

Chicago, Illinois, USA

Full-time

Amentumis a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence supportstrategy and policy support, intelligence and operations support, program management, and international business development services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists ha
Posted 4 days ago | Updated 8 hours ago

Technical Support Spec Sr - FSMIT

Northwestern University

•

Chicago, Illinois, USA

Full-time

Department: MED-Central IT Salary/Grade: ITS/77 Job Summary: This specific role is within the Feinberg IT centralized IT team. The central IT team provides resources and support to the Feinberg School of Medicine. Specific Responsibilities : Strategic Planning Recommends, plans, and implements workplace endpoint technology initiatives. Analyzes user's infrastructures and recommends or coordinates remedial changes as necessary. Administration Authors Scopes of Work for medium to large sized pro
Posted 60+ days ago | Updated 8 hours ago

Technical Support Engineer

Fortinet

•

Chicago, Illinois, USA

Full-time

JOB DESCRIPTION Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business. As a Technical Support Engineer, you will be part of the top-notch technical support organiza
Posted 3 days ago | Updated 8 hours ago

Administrative and Technical Support Specialist

Amentum

•

Romeoville, Illinois, USA

Full-time

Amentum is a government services provider of strategic solutions to the defense, homeland security, and the Intelligence Community. Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support, intelligence and operations support, program management, and international business development services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists
Posted 10 days ago | Updated 8 hours ago

Technical Support Analyst

Pivotal Solutions Inc

•

Chicago, Illinois, USA

Third Party, Contract

Our client, based in Chicago, IL, is looking to hire a Technical Support Analyst consultant. Project duration: 6 months (temp-to-perm) I have attached below a detailed job description for your review. If you have the required experience and interest, please email me a current resume, along with your responses to the following questions: How much experience in years do you have with Desktop Support? How much experience in years do you have troubleshooting local and network related computer issu
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Posted 16 days ago | Updated 3 days ago

Technical Support (International Travel)

MCS Group

•

Chicago, Illinois, USA

Full-time

Interested in travelling? Passionate about tech and wanting to kick-start your career in a fast-paced Financial Services environment? MCS Group is delighted to be working with a world leader in financial technology managed services. This company provides IT infrastructure to Capital Markets firms in over 20 countries and is itself a successful global organisation, which due to its success, is now seeking to grow its Technical Support team. This is a great opportunity, offering an in-depth trai
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Posted 23 days ago | Updated moments ago

Senior Associate, Global Technical Support - Maryland (USA) OR Ottawa (Cda)

CIENA Corporation

•

Ottawa, Ontario, Canada

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents of
Posted 24 days ago | Updated 8 hours ago

Senior Associate, Global Technical Support - Maryland (USA) OR Ottawa (Cda)

CIENA Corporation

•

Remote or Ottawa, Ontario, Canada

Full-time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox. Why Ciena: We are big proponents of
Posted 24 days ago | Updated 8 hours ago

Technical Support Specialist, Senior

Sentinel Technologies

•

Chicago, Illinois, USA

Full-time

The Technical Support Analyst will be responsible for implementing and maintaining all aspects of the firms technology in collaboration with others on the Information Technology team. This position will be handling desktop and mobility troubleshooting, hardware/software installation and upgrades, new infrastructure build outs, and PC relocations. This individual will interface with C-level financial industry professionals daily. This role requires a high level of presentation, communication, and
Posted 60+ days ago | Updated 3 days ago

Mainframe Technical Support Engineer

Broadcom Corporation

•

Warrenville, Illinois, USA

Full-time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: This position is responsible for providing omni-channel support for a product to ensure our customers achieve their desired business outcomes. Engineers are expected to deliver a superior customer experience by exhibiting our core principles of empathy, e
Posted 47 days ago | Updated 8 hours ago

Mainframe Technical Support Engineer

Broadcom Corporation

•

Warrenville, Illinois, USA

Full-time

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Job Overview This position is responsible for providing omni-channel support for a product to ensure our customers achieve their desired business outcomes. Engineers are expected to deliver a superior customer experience by exhibiting our core principles
Posted 47 days ago | Updated 8 hours ago

Assoc Technical Support Analyst-CVR

CDK Global

•

Hoffman Estates, Illinois, USA

Full-time

THIS POSITION IS REMOTE Provides primary support to customers encountering problems using the CDK's products and solutions. Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Facilitates inquires through systems in order to provide answers to common questions and problems. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Documents customer information and recurrin
Posted 60+ days ago | Updated 8 hours ago

Sr. Business Technical Analyst

McDonald's Corporation

•

Chicago, Illinois, USA

Full-time

Company Description: McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies. Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development) Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Tec
Posted 50 days ago | Updated 30 days ago

Helpdesk Support/ IT Support Specialist/ Help Desk Technician/ Technical Support Analyst/ Desktop Support Technician/ Customer Support Engineer/ IT Service Desk Analyst/ Technical Support Specialist/ IT Help Desk Support/ End User Support Technician/ IT Customer Service Representative

SNtial Technologies, Inc.

•

Lake Forest, Illinois, USA

Third Party, Contract

Job description: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment.This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary.Will work with backline teams and operations to prevent problems, facilitate problem resolution, and provide overall outstanding custom
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Posted 3 days ago | Updated 3 days ago