Senior Tier 1 Support Analyst Jobs

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Tier 1 Customer Support Specialist

TEKsystems c/o Allegis Group

Tallahassee, Florida, USA

Full-time

Description: The Tier 1 Customer Support Specialist is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their platforms Additionally, this individual will take inbound calls, handle LiveChat, and/or emails from clients (families, students and teachers). This is a fully remote role. Shift will be M-F 9am-6pm EST. Additional Skills & Qualifications: Strong k

Application Support Tier 1 Analyst

Peraton

San Antonio, Texas, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Tier 1-2 IT Support Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our

Tier 1-2 IT Support Analyst - M

Next Step Systems

Centreville, Virginia, USA

Full-time

Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a Tier 1-2 Support Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relatio

Tier 1-2 IT Support Analyst, MSP Experience Required - M

Next Step Systems

Denver, Colorado, USA

Full-time

Tier 1-2 IT Support Analyst, MSP Experience Required, Denver, CO We are seeking a qualified Tier 1-2 IT Support Analyst professional with 2-4 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relations

Tier 1 Support Engineer (SEA)

Milestone Technologies, Inc.

Bellevue, Washington, USA

Contract

Tier 1 Support Engineer (Bellevue) Responsibilities: Site owner for local and regional offices (site visit, move and changes) on all technology support and projects Represents IT in a professional manner to build partnerships across multiple cross functional teams and departments. Serves as a Tier 1 escalation point and provides top-notch support for our local and remote office(s) teams. Provide event support, setup AV and live stream equipment Create technical document standards, best practices

Tier 1 Support Engineer (Nashville)

Milestone Technologies, Inc.

Nashville, Tennessee, USA

Contract

Tier 1 Support Engineer (Nashville) - Onsite 5 days per week 6 Month Contract, Pay up to $29/hr. W2. Paid parking, regular business hours, no known OT or weekend requirements Responsibilities: Represents IT in a professional manner to build partnerships across multiple cross functional teams and departments. Provides top-notch support for our local and remote office(s) teams. Provide event support, setup AV and live stream equipment Create technical document standards, best practices and policie

Tier 1 SUPPORT SPECIALIST-NO C2C

TribolaTech Inc.

Remote

Full-time

Experience with containerization technologies such as Docker.Experience with Kubernetes for orchestration and management of containerized applications.Basic understanding of networking, databases, and system administration.Familiarity with software installation, configuration, and troubleshooting.Proficiency in using support ticketing systems and documentation tools.Industry-specific knowledge or experience in one or more of the following domains: Finance, Healthcare, RetailExperience with multi

Tier 1 Support Role

Apex Systems

San Francisco, California, USA

Full-time

Job#: 2036508 Job Description: EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political

Tier 1 Support Engineer (Mountain View)

Milestone Technologies, Inc.

Mountain View, California, USA

Contract

Tier 1 Support Engineer (Mountain View) Responsibilities: Represents IT in a professional manner to build partnerships across multiple cross functional teams and departments Provides top-notch support for our local and remote office(s) teams Provide event support, setup AV and live stream equipment Create technical document standards, best practices and policies Partners with internal service owners and teams to evaluate technical solutions, provide recommendations, obtain consensus, plan a

Help Dest/Server Support Analyst (Tier 1)

iQuasar LLC

Alexandria, Virginia, USA

Full-time

iQuasar, LLC is seeking to fill the Help Dest/Server Support Analyst (Tier 1) in Alexandria, VA. We strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, a matching 401k plan, and other benefits given below, excellent training, and a vibrant working environm

Senior Tier One IT Technical Support Analyst

Trigyn Technologies, Inc.

New York, New York, USA

Contract, Third Party

Client is looking for a Senior Tier One IT Technical Support Analyst Team Co-Lead to support end-users in resolving technical problems. The responsibilities of the Team Co-Lead include but are not limited to, in the absence of the Team lead, overseeing the Tier One team, and motivating them to do their job efficiently. Provide daily objectives and motivate new hires and seasoned workers alike and communicate any issues with upper management to reach business goals effectively. They should respo

Remote Tier 1 Customer Support

TEKsystems c/o Allegis Group

Remote or Hoboken, New Jersey, USA

Full-time

Description: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their platforms. Th

Helpdesk Support, Tier 1 (Remote)

Irvine Technology Corporation (ITC)

Remote or Santa Ana, California, USA

Contract

Helpdesk Support, Tier 1 (Remote) We have an immediate need for a contract Helpdesk Support, Tier 1 to join a leading distributor of best-in-class construction materials. The Helpdesk Support (Tier 1) will be responsible for resolving level 1 end users issues spanning across email accounts, password resets, MFA, etc. Location: Santa Ana, CA (Remote) Must work 8am-5pm Eastern Time Zone hours This job expects to pay about $20 - 25 per hour plus benefits. What You Will Do: User account management i

Tier 1 Technical Support | Systems

Robert Half

Clarion, Iowa, USA

Full-time

Description We are offering a contract to hire employment opportunity for a Help Desk Analyst I located in CLARION, Iowa. This role is within the telecom industry and involves providing support and maintaining the accessibility of technology with current hardware and software. The successful candidate will be required to troubleshoot various systems, provide orientation and training to users, monitor technology access, and maintain inventory of technology resources. Responsibilities: Ensuring t

Application Support Tier 1

Peraton

San Antonio, Texas, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Information Security Analyst Tier 1

New York University

New York, New York, USA

Full-time

Position Summary The Information Security Analyst I role involves conducting basic threat detection and incident response activities to maintain NYU's security posture. Job duties include identifying and mitigating security risks by analyzing security events and alerts, executing incident response procedures, and communicating and assisting stakeholders. Typical duties may include analysis of multiple data sources and technologies to assist in the detection of compromised systems and accounts,

Tier 1 - Vulnerability Assessment Analyst

Leidos

Ashburn, Virginia, USA

Full-time

Description Department of Homeland Security (DHS), Customs and Border Protection (CBP) Security Operations Center (SOC) is a US Government program responsible to prevent, identify, contain and eradicate cyber threats to CBP networks through monitoring, intrusion detection and protective security services to CBP information systems including local area networks/wide area networks (LAN/WAN), commercial Internet connection, public facing websites, wireless, mobile/cellular, cloud, security devices,

Tier 1 Technical Support - Active DoD Top secret

Prism, Inc.

Arlington, Virginia, USA

Full-time

Are you a problem-solver with a knack for explaining complex technical issues in an easy-to-understand way? Do you thrive in a fast-paced environment where you get to help people? If so, our Technical Support Specialist role might be the perfect fit for you! In this role, you will provide Tier 1 Technician support to perform various technical tasks supporting operations, production, and test environments. You will troubleshoot technical problems and ensure our customers have a positive experienc

Sr. Technical Product Support Analyst-1

TransUnion

Chennai, Tamil Nadu, India

Full-time

TransUnion's Job Applicant Privacy Notice What We'll Bring: Intermediate level knowledge of product / service capabilities, system interdependencies / data flow, and technical tools for troubleshooting intermediate to advanced level customer technical questions and incidents Serve as escalation point for Analyst level team members by doing the following: o Drive escalated items to resolution o Provide guidance / coaching to other team members o Monitor team chat board for questions o Shares info