Service Level jobs in Annapolis, MD

Washington, District of Columbia

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Today

Job ID: 2614914 Location: Washington, DC, US Date Posted: 2026-07-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Deskside Support Lead to join our team. The primary responsibilities of this role are to oversee a team of 4 IMAC technicians and providing Tier 2 remote an

Full-time

USD 40,001.00 - 80,000.00 per year

Resource Fulfillment Lead

Washington, District of Columbia

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Today

Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic securi

Full-time

Availability Manager

Maryland

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Today

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the Annapolis Junction, MD or Aurora, CO area. The shift for this role is Saturday through Wednesday: 2 pm - 10 pm ET (MD) or 12 pm - 8 pm MT (CO) Responsibilities include but are not limited to: Serve as integral member of team operating from work centers in MD.Support the delivery of services within Service Level Agreements and Key Performance Indicators across geographically dispersed supported

Full-time

Network Engineer

Remote or Tysons, Virginia

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Today

Overview The Network Engineer is responsible for end-to-end monitoring, observability, network performance management, logging, alerting, synthetic testing, and operational reliability of VA product environments for the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Services (PDS), Benefits and Memorials (BAM), Memorial and Benefit Services (MBS) deliver secure, reliable, and effective Information Technology (IT) solutions that support the Depa

Full-time

Help Desk Manager

Fort Meade, Maryland

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Today

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Cap

Full-time

USD 120,000.00 - 135,000.00 per year

Cyber Intelligence Analyst III

Linthicum Heights, Maryland

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Today

Absolute Business Solutions Corp (ABSC) is not just another tech company. We're a community of innovators, engineers, analysts and business professionals working together with our customers to tackle the most complex challenges. For more than 20 years we've supported critical Department of Defense (DoD), Intelligence Community (IC), Federal Civilian missions and global, multi-national corporations. We specialize in supporting our clients in the Intelligence, Technology, Defense, AI/ML, and Data

Full-time

USD 100,000.00 - 130,000.00 per year

Senior Systems Engineer

Annapolis, Maryland

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Today

Position Description Red Arch Solutions is hiring a Systems Engineer to join our program in Annapolis Junction, Maryland. The System Engineer shall serve as the technical lead for the planning, deploying, and documenting the Delinea Tools Suite across the organization's Linux environments. This role is responsible for translating security and operational requirements into effective privileged access and secrets management solutions. The System Engineer shall design deployment strategies, ensure

Full-time

USD 230,000.00 - 262,000.00 per year

Sr. Site Reliability Engineer III (6804)

Washington, District of Columbia

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Today

As a Sr. Site Reliability Engineer (SRE) , you'll work as part of a collaborative and high-performing team providing your expertise to deliver technical solutions within the highest levels of the federal government. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed withour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on o

Full-time

USD 185,000.00 - 230,000.00 per year

Data Governance & Catalog Specialist

Suitland-Silver Hill, Maryland

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Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to

Full-time

USD 86,400.00 - 176,200.00 per year

Sr. Technical Field Engineer - Returns Center - Upper Marlboro, MD

Upper Marlboro, Maryland

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Today

The pay range is $88,000.00 - $158,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life i

Full-time

USD 88,000.00 - 158,000.00 per year

System Engineer - (SWE)

Annapolis, Maryland

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Today

Skill Level 320 years with BS The System Engineer shall serve as the technical lead for the planning, deploying, and documenting the Delinea Tools Suite across the organization's Linux environments. This role is responsible for translating security and operational requirements into effective privileged access and secrets management solutions. The System Engineer shall design deployment strategies, ensure alignment with the mission's architecture, and maintain comprehensive documentation to supp

Full-time

Pega Developer Analyst

Remote or Suitland-Silver Hill, Maryland

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Today

We are seeking an experienced Pega Developer Analyst to support and enhance survey operations, customer engagement initiatives, respondent services, and CRM-related business processes. This role is responsible for overseeing survey onboarding and rollover activities, managing customer communications, maintaining knowledge management resources, supporting operational reporting, and coordinating system integrations. The ideal candidate will have experience managing complex business processes, sup

Full-time

Tier 1 Helpdesk Support

Annapolis, Maryland

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Today

Description: Columbia Technology Partners is seeking a System Administrator Level 1 to provide frontline technical support for end users in a fast-paced, mission-focused environment. This role serves as the first point of contact for IT support requests, assisting users with hardware, software, account access, and network connectivity issues while delivering exceptional customer service. The ideal candidate is a strong communicator with experience working in ticketing systems, troubleshooting co

Full-time

Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help

Full-time

USD 30.44 - 41.18 per hour

Service Desk Manager

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Problem Management, Service Level Agreement (SLA), Technical Issues Certifications: None Experience: 9 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Full-Time, On-Site Service Desk Manager supporting classifie

Full-time

USD 110,500.00 - 149,500.00 per year

Network Field Operations Technician

Laurel, Maryland

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Today

Description Do you enjoy resolving network connectivity issues and delivering exceptional customer service? Are you meticulous, hands-on, and passionate about solving technical problems? If so, we'd love to have you join our team! We are seeking a Network Field Operations Technician to provide world-class support to our internal and external customers. In this role, you will maintain, test, and resolve physical layer network issues that impact service availability, ensuring timely restoratio

Full-time

USD 30.00 - 57.05 per hour

Executive IT Technician: VIP Support Specialist

Washington, District of Columbia

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Today

Full-time

Cloud SRE Systems Engineer

Remote or Tysons, Virginia

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Today

Overview The Cloud Site Reliability Engineering (SRE) Systems Engineer is responsible for ensuring reliability, availability, performance, and operational excellence of VA product environments deployed in the VA Enterprise Cloud (VAEC) for the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Services (PDS), Benefits and Memorials (BAM), Memorial and Benefit Services (MBS) deliver secure, reliable, and effective Information Technology (IT) solutio

Full-time

Network Engineer

Lanham, Maryland

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Today

AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview We are seeking a

Full-time

Systems Administrator IV, Enterprise Content Management

Remote or Rockville, Maryland

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Today

X-energy LLC conducts a thorough recruiting process and will never issue offers without interview to discuss qualifications and responsibilities. All applications will be submitted via our company career page, We will never ask you to provide payment information as part of the recruiting process. If anyone claiming to represent X-energy directs you in a manner otherwise, please contact us at ;br> Job Description This role is responsible for the administration and support of X-energy enterprise

Full-time

USD 125,000.00 - 150,000.00 per year

Service Level jobs in Annapolis, MD, USA