Service Level jobs in Boston, MA

Boston, Massachusetts

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Today

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the

Full-time

USD 148,000.00 - 185,000.00 per year

Associate Service Engineer

Woburn, Massachusetts

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Today

Description As a Service Engineer, you will play a key role in enhancing the customer experience by serving as a frontline representative of the company and helping clients utilize FTR products and solutions within their court environments. Responsibilities Diagnose and resolve technical hardware and software issues involving FTR solutions.Conduct proactive support and maintenance of installed audiovisual equipment, video conferencing systems, and FTR software solutions at designated customer s

Full-time

USD 59,451.00 - 96,999.00 per year

Director, AI Changemaker - People & Culture

Needham, Massachusetts

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Today

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains.

Full-time

USD 184,200.00 - 270,100.00 per year

Event Graphics Vendor Operations Coordinator

Remote or Boston, Massachusetts

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Today

Description Robert Half is seeking an Event Graphics Vendor Operations Coordinator for a contract opportunity through year-end in the Greater Boston area. This is a remote, 40-hour-per-week position; candidates must be willing and able to work Eastern (EST) hours. Some weeks may average closer to 30 hours depending on project volume. The Vendor Operations Coordinator will support the production and delivery of custom graphics, signage, exhibit components, and branded event materials for trade sh

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Contract

USD 30.00 - 36.00 per hour

Senior Software Engineer, Cloud Infrastructure / SRE

Boston, Massachusetts

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Today

Hi, we're Oscar. We're hiring a Senior Software Engineer, Cloud Infrastructure / SRE to join our Engineering team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. About the role: Our Core Technology teams build and maintain the foundational platform upon which a

Full-time

USD 180,504.00 - 236,911.00 per year

Database Reliability Engineer

Boston, Massachusetts

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Today

Full-time

USD 112,000.00 per year

Supply Chain Analyst - Supply Chain Analyst

North Reading, Massachusetts

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Today

Job#: 3046809 Job Description: Supply Chain Analyst - Supply Chain Analyst Location: North Reading, Massachusetts (Onsite) COMPENSATION: $22 - $25.50 HOURLY Role Overview This role encompasses end-to-end deployment order management, handling Problem Service Reports, post-deployment support, managing internal material requisitions, and troubleshooting delivery and supply gaps. The position requires a proactive and motivated self-starter who is passionate about operational processes, capable

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Full-time

$22 - $25 per hour

ML Staff Engineer - LLM & Production Systems

Boston, Massachusetts

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Today

Description & Requirements WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, per

Full-time

USD 141,000.00 - 169,000.00 per year

ML Staff Engineer - LLM & Production Systems

Boston, Massachusetts

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10d ago

Full-time

USD 141,000.00 - 169,000.00 per year

IT Sourcing Manager

Waltham, Massachusetts

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Today

Role Descriptions & Responsibilities Dassault Systmes is seeking an experienced IT Procurement Managerto join the NAM Procurement team. This role supports multiple business units across the United States, Canada, and Latin America and plays a key role in developing and executing strategic sourcing initiatives for IT products and services. This position will report to the Director of Procurement in NAMand will partner closely with regional and global procurement teams, as well as cross-functional

Full-time

USD 100,000.00 - 125,000.00 per year

Service Team Specialist

Boston, Massachusetts

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Today

Description: On-site in Boston, MA Our client seeks a Service Team professional who will resolve customer requests and incidents with high standards of technical quality and customer service. The role will also support projects that address emerging technology needs and improve service level performance. The position requires extensive communication and team interaction with both onsite teams and offsite vendors, combined with hands-on technical ability. We can facilitate w2 and corp-to-corp

Contract

IT Support Analyst

Methuen, Massachusetts

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Today

A Day in Your Life at MKS: As an IT Support Analyst at MKS, you will partner with various IT infrastructure teams to support our global end user base. In this role, you will report to the Senior IT Manager of Field Services Americas. You Will Make an Impact By: Responding to and coordinating requests for assistance in a positive, professional manner within service level agreements.Troubleshoot, diagnose, document, and resolve all reported support requests and problems across a multitude of end

Full-time

USD 60,000.00 - 100,000.00 per year

Sr. Manager, Site Reliability Engineer (SRE)

Boston, Massachusetts

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Today

About Us Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, n

Full-time

USD 160,000.00 - 185,000.00 per year

Systems Engineer, Senior - Observability

Somerville, Massachusetts

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Today

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be par

Full-time

USD 93,953.60 - 136,739.20 per year

Senior Director, AI Operations and Services

Remote or Boston, Massachusetts

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Today

Informatics & Analytics (I&A) serves patients present and future, by collaboratively building a sustainable informatics and analytics ecosystem of tools and services to support and grow the research, clinical, and business missions of Dana-Farber Cancer Institute (DFCI). The Senior Director of AI Operations and Data Science Services is an executive leader, serving as supervisor and mentor to 20-35 FTEs, who is responsible for designing and managing Artificial Intelligence (AI)-related tools, pla

Full-time

USD 243,000.00 - 257,400.00 per year

Manager, Application Engineering

Boxborough, Massachusetts

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Today

Position Title: Manager, Application Engineering Position Summary The Manager of Application Engineering leads a team of Application Engineers and Technical Support professionals responsible for delivering world-class technical support, application expertise, and customer solutions across the product portfolio. This role serves as the bridge between customers, Sales, Product Management, Engineering, and Operations to ensure exceptional customer experience while driving continuous improvement i

Full-time

USD 100,870.00 - 187,110.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Site Reliability Engineer - Disaster Recovery & Business Continuity

Boston, Massachusetts

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Today

About Charles River Associates For over 50 years, Charles River Associates has been a premier consulting firm that offers employees a place to learn from a diverse group of consultants, industry experts, and academics. At CRA you will be exposed to leading minds who use economic, financial, and business analysis to solve complex world problems for an impressive roster of clients, including major law firms, Fortune 100 companies, and government agencies. Through a collegial environment, formal a

Full-time

USD 130,000.00 - 150,000.00 per year

Automation Engineer IT and Business Systems

Wilmington, Massachusetts

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Today

About Re:Build At Re:Build, our mission is to ensure the next generation of important products are made, at scale, in America. We are laying the foundation for a better future for our customers, employees, and communities by revitalizing America's manufacturing base and creating meaningful jobs across the country, including in historically deindustrialized regions. We operate an advanced, end-to-end manufacturing platform that partners with industrial companies and innovators to take products f

Full-time

USD 89,000.00 - 134,000.00 per year

Principle Program Manager (Insurance Domain & ITSM)

Remote

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Today

Overview / SummaryWe are seeking a Principal Program Manager to lead multiple large, complex enterprise-level programs. This role is responsible for developing program strategy, overseeing cross-functional execution, managing budgets and risks, ensuring governance compliance, and driving successful program outcomes. Key ResponsibilitiesPlan, develop, implement, and manage multiple large, complex enterprise programs.Coordinate cross-functional teams to minimize delays and ensure timely delivery o

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Full-time

Depends on Experience

Service Level jobs in Boston, MA, USA