Service Management jobs in Cary, NC

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

•

Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Help Desk Specialist

Hybrid in Raleigh, North Carolina

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2d ago

DataStaff, Inc. is currently seeking a Service Desk Specialist for a long-term contract opportunity with one of our direct clients in Raleigh, NC. *This position is hybrid The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Responsibilities: Serves as a technical resource on al

Easy Apply

Contract

Depends on Experience

Service Desk / Help desk

Hybrid in Raleigh, North Carolina

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6d ago

seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Serves as a technical resource on all of NCDOT s standard desktop applications to 10,000+ computer users. Provides an underst

Easy Apply

Contract, Third Party

Depends on Experience

Service Desk Specialist - HYBRID

Hybrid in Raleigh, North Carolina

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6d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis. ** DOT WILL NOT ship their equipment, so the candidate must come onsite during onboarding to pick up the state issued computer and to complete the remaining onboarding tasks. A c

Easy Apply

Contract, Third Party

Depends on Experience

Senior Administrator - MS System Center Configuration Manager (SCCM)

Cary, North Carolina

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Today

HCL Technologies Limited Job Summary The Sr. SCCM Administrator plays a critical role in providing advanced technical support and operational excellence within the Support & Operations team. This position is responsible for troubleshooting complex incidents, conducting root cause analysis, and implementing effective solutions to enhance customer satisfaction and maintain a robust security posture. Key Responsibilities 1. Adhere To Quality Standards And Regulatory Requirements While Maintainin

Full-time

To define

Computer System Validation Engineer

Raleigh, North Carolina

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Today

Job Description: We are seeking a Computer System Validation (CSV) Engineer for a global pharmaceutical client. This role will work cross-functionally to lead and execute validation activities for GxP electronic systems and applications. The CSV Engineer will partner with Business Owners, Technical Owners, and Quality teams to create and manage validation deliverables throughout the validation lifecycle. The primary responsibility is to ensure that validation activities supporting Manufacturing

Full-time

Field Service Engineer - Water Treatment Systems & Industrial Automation

Raleigh, North Carolina

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Today

Field Service Engineer - Water Treatment Systems & Industrial Automation Location: Raleigh, NC Salary: $50,000 - $95,000 What's In It for You? 401(k) with company match Health, Dental, and Vision Insurance Life Insurance Flexible Spending Account (FSA) Paid Time Off Parental Leave Tuition Reimbursement Professional Development Assistance Retirement Plan Opportunity to work with advanced pharmaceutical and biotech water treatment systems Strong training and career growth opportunities Overview

Full-time

USD 50,000.00 - 95,000.00 per year

Technical Project/Program Manager Associate

Durham, North Carolina

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Today

Job#: 3046996 Job Description: Technical Project/Program Manager Associate Location: Durham, North Carolina (Partial Remote) Role Overview We are seeking a Technical Project/Program Manager Associate to serve as a technical coordination point for projects and initiatives of low to moderate complexity. This role is accountable for ensuring that deliverables are produced and approved according to project schedules and for facilitating the development of business processes to ensure business rea

Easy Apply

Full-time

$20 - $30 per hour

CON TSMS Process Scientist 2026

North Carolina

•

Today

Position Overview Our client is seeking an experienced Technical Services/Manufacturing Sciences (TS/MS) Process Scientist to provide hands-on technical support within an active pharmaceutical manufacturing environment. This role is designed for a scientist who has spent significant time embedded within live manufacturing operations and owned a process or product line over time. The Process Scientist will serve as a key resource for manufacturing personnel, providing on-floor troubleshooting,

Contract

$50.00 - $75.00

Senior Manager IT

Raleigh, North Carolina

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Yesterday

Overview This position manages technical resources and teams within Information Technology (IT) with the ability to manage other managers. Partners with peers and senior leadership to identify and align IT strategies with company's goals. Oversees the design, implementation, and support of systems and application. Oversees projects to produce effective results. Manages budget, including forecasting. Ensures short -term results lead to long-term objectives. Responsibilities & Qualifications Dutie

Full-time

USD 170,000.00 - 195,000.00 per year

Senior Manager IT

Raleigh, North Carolina

•

Yesterday

Full-time

USD 170,000.00 - 195,000.00 per year

Senior Manager IT

Raleigh, North Carolina

•

Yesterday

Full-time

USD 170,000.00 - 195,000.00 per year

Sr Technical Project/Program Manager

Durham, North Carolina

•

Today

Job#: 3047017 Job Description: St Technical Project/Program Manager Location: Durham, North Carolina (Partial Remote) Role Overview In this role, you will serve as the technical coordination point for projects and initiatives of high complexity. You may lead multiple projects concurrently. You will be accountable for ensuring that deliverables from business and technology partners are produced and approved according to multiple project schedules. This position involves managing allocated reso

Easy Apply

Full-time

$40 - $55 per hour

Senior Manager IT

Raleigh, North Carolina

•

Yesterday

Full-time

depends on experience

Senior Manager IT

Raleigh, North Carolina

•

Yesterday

Full-time

depends on experience

Sr Technical Project/Program Manager

Durham, North Carolina

•

Today

Job#: 3047027 Job Description: Sr Technical Project/Program Manager Location: Durham, North Carolina (Partial Remote) Role Overview We are seeking a Sr Technical Project/Program Manager to partner with Business Owners and serve as the technical coordination point for complex projects and initiatives. This role involves leading multiple projects concurrently, ensuring deliverables are produced and approved on schedule, and managing allocated resources within scope. The position also requires m

Easy Apply

Full-time

$40 - $55 per hour

Service Management jobs in Cary, NC, USA