Service Management jobs in DC

Washington, District of Columbia

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Today

Job ID: T2600907 Location: Washington, DC, US Date Posted: 2026-03-05 Category: Quality Assurance Subcategory: Qual Assurance Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description ? This IT Service Management ITIL Analyst position supports the COMSEC Network Branch (CNB) within the Department of State's (DOS) Bureau of Information Management (IM) Vanguard 2.

Full-time

USD 120,001.00 - 160,000.00 per year

IT Service Management Specialist

Washington, District of Columbia

•

Today

IT Service Management Specialist Dexian Government Solutions is recruiting for an IT Service Management Specialist to support our contract at USPSOIG. Location: 100% Remote from Home Position Description: Maintain the health, performance, and reliability of the ServiceNow platform. Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. Manage user roles, permissions, and access control in alignment

Full-time

SAP S4 Service Management Architect

Remote

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6d ago

SAP Service Management Architect Location: Remote Duration: 6 to12+ months contract S4 Service Resource - remote position. Role Overview The SAP Service Management Consultant is responsible for supporting and transforming the SAP Customer Service (CS) / Service Management processes during the Brownfield migration from SAP ECC 6.0 to S/4HANA. The role includes analyzing existing service processes, identifying simplifications in S/4HANA, ensuring compatibility, and supporting system conversion act

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Third Party, Contract

$0 - $0

Account Service Management

Remote

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9d ago

Infinite Computer Solutions is Hiring Role: Account Service Management Location: Remote Employment Type: Fulltime ESSENTIAL JOB RESPONSIBILITIES Proactive, well organized, goal oriented, flexible, and self-driven mindsetClear focus on learning and building deep knowledge of the Digital Payments product suite, with focus on the products used by assigned client portfolioFundamental understanding of operational requirements and unique goals of assigned client portfolio, ensuring quality delivery a

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Full-time

Depends on Experience

SAP Service Management/Customer Service Consultant

Remote

•

Today

Required Skills SAP Functional SkillsStrong experience in SAP Customer Service (CS) / Service ManagementKnowledge of Service orders, Notifications, Installed base, Contracts, Repair processingS/4HANA KnowledgeUnderstanding of S/4HANA simplification itemsFamiliarity with SAP Readiness Check 2.0Experience with Maintenance PlannerExperience Requirements610 years SAP experienceAt least 1 SAP CS implementationExperience in S/4HANA conversion projects (Brownfield preferred)Exposure to integration with

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Contract

Depends on Experience

SAP Service Management Consultant

Remote

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6d ago

Title: SAP Service Management Consultant Duration: 6 Months w/ possible extension Client Location: Long Beach , CA Remote Role Overview The SAP Service Management Consultant is responsible for supporting and transforming the SAP Customer Service (CS) / Service Management processes during the Brownfield migration from SAP ECC 6.0 to S/4HANA. The role includes analyzing existing service processes, identifying simplifications in S/4HANA, ensuring compatibility, and supporting system conversion act

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Contract, Third Party

Depends on Experience

IT Service Management Support

Suitland-Silver Hill, Maryland

•

Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to

Full-time

USD 107,300.00 - 130,100.00 per year

ServiceNow IT Service Management Specialist (Software Development Analyst 3) - 27457

Arlington, Virginia

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12d ago

Requisition Number: 27457 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $98,716.00 - $140,000.00 Security Clearance: Ability to Obtain Level of Experience: Senior This opportunity resides with Global Security (GS). Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, d

Full-time

USD 98,716.00 - 140,000.00 per year

Product Manager, Enterprise Service Management Platforms (Atlassian)

Remote

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14d ago

Stand Togetheris a philanthropic community that helps Americas boldest changemakers tackle the root causes of our countrysbiggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society. The Product Manager, Enterprise Service Management owns the strategy, r

Full-time

Depends on Experience

IT Operations Senior Manager

Reston, Virginia

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12d ago

Responsibilities: Oversee architecture, delivery, and lifecycle management of VDI, desktop engineering, and enterprise productivity platforms (e.g., O365/M365), ensuring these services are reliable, scalable, secure, and costeffective.Ensure modern engineering practices are applied to endpoint and productivity platforms, including automation, configuration management, and continuous improvement of digital workplace capabilities.Partner closely with Infrastructure, Security, and Enterprise Archit

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Full-time

165000 - 195000

Senior ServiceNow Developer

Washington, District of Columbia

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24d ago

Role: SR ServiceNow Developer Work Location: Washington DC (Onsite 5 days) Role Description: In this role, you will take on the challenge of designing, developing, and implementing complex workflows, integrations, and portals within the ServiceNow platform, ensuring seamless configuration and optimization of the instance. You will play a pivotal role in delivering and supporting an early-stage ServiceNow system that empowers the client to execute their mission-critical business processes effect

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Contract

Depends on Experience

IT Operations Manager

Hybrid in Washington, District of Columbia

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24d ago

IT Operations Manager Full-time, hybrid role, Washington D.C. We value the time and privacy of every candidate who applies. To make sure real people don t get lost in the process, we use a structured hiring process that helps qualified applicants receive the attention they deserve. This includes several steps, with an in-person, skill-based interview as the final stage. Candidates should be willing and able to participate in an in-person, technically focused interview as part of the process. No

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Full-time

$160,000 - $198,000

ServiceNow Developer Senior

Washington, District of Columbia

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated S

Full-time

ServiceNow Developer (Mid Level)

Washington, District of Columbia

•

Today

Full-time

ServiceNow Developer

Washington, District of Columbia

•

Today

Job#: 3027739 Job Description: ServiceNow Developer / Administrator (SIR Focus) Location: Fully remote within the U.S. (must be located in or near the Washington, DC area) Clearance: Must be eligible to obtain and maintain a Public Trust suitability About the Role We are seeking an experienced ServiceNow Developer / Administrator with a strong background supporting Security Incident Response (SIR). This role will focus on designing, configuring, and enhancing ServiceNow solutions to meet cus

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Full-time

Senior ITSM Solutions Architect

Arlington, Virginia

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Today

Overview GovCIO is currently hiring for a Senior ITSM Solutions Architect with an active Secret clearance to lead the end-to-end design, integration, and optimization of IT Service Management solutions across the enterprise. This position will be located in Arlington, VA, and will be a hybrid position. Responsibilities Responsibilities: Engages with stakeholders to capture business and technical requirements, mapping current-state ITSM processes, identifying gaps or inefficiencies, and develo

Full-time

USD 200,000.00 - 229,000.00 per year

Program Manager

Alexandria, Virginia

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Today

Overview DecisionPoint seeks an experienced Program Manager to oversee enterprise-scale IT service delivery supporting the USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD). The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, w

Full-time

Senior ServiceNow Developer Public Trust (Remote MD DC VA) FC

Remote or Washington, District of Columbia

•

Yesterday

{"description": "*Candidates residing within a 50-mile radius of Washington, DC, will be required to report onsite daily to a federal agency office in the DC area in the near future.* We are seeking a Senior ServiceNow Developer to design, develop, and support enterprise ServiceNow solutions across ITSM, ITOM, ITAM, SPM, HRSD, FSM, CMDB, Service Portal, and Mobile Agent. The role requires hands-on experience delivering scalable, secure, and upgrade-safe solutions using ServiceNow best practices,

Full-time

USD 108,006.00 - 183,610.00 per year

Customer Support Analyst

Alexandria, Virginia

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Today

Job ID: 2610765 Location: Alexandria, VA, US Date Posted: 2026-03-31 Category: Information Technology Subcategory: Site Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Customer Support Analyst (Help Desk Tier 1/2) to support DCSA's OneIT program out of Alexandria, VA. (This is fully onsite position). Introduction

Full-time

ServiceNow Developer (United States Citizenship is required for this position)

Greenbelt, Maryland

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14d ago

Job Overview United States Citizenship is required for this position. We are seeking an experienced ServiceNow Developerto join our platform support and development team. This role will support the growing demand for enhanced platform capabilities across applications such as Customer Service Management (CSM), IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), IT Business Management (ITBM), Governance, Risk, and Compliance (GRC), and ServiceNow Communities.

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Full-time

Depends on Experience

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Service Management jobs in Washington, DC, USA