Service Operations jobs in Germantown, MD

Senior Product Manager, B2B Service Customer & Partner Portals

Reston, Virginia

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2d ago

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The B2B Service team is responsible for modernizing the digital service experience for customers, partners, and internal servicing teams through scalable portal capabilities, self-service workflows, automation, and AI-enabled solutions. This role sits within the broader TruOps Digital Experience organization and supports Global Operations priorities to transform how B2B service is deliver

Full-time

USD 112,500.00 - 187,500.00 per year

Vice President of Operations

Germantown, Maryland

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Today

VP of Operations | $175k-$225k + Equity | Path to President This Jobot Job is hosted by: Mark Stein Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $175,000 - $225,000 per year A bit about us: We are a growing Mechanical Contractor providing HVAC and Plumbing solutions for Commercial and Hospitality clients across the country. Our team supports customers through ongoing service and maintenance, equipment repairs and upgrades, renovations, a

Full-time

USD 175,000.00 - 225,000.00 per year

Service Coordinator

Darnestown, Maryland

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Today

This Jobot Job is hosted by: Mark Stein Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $72,000 per year A bit about us: We are a growing Mechanical Contractor providing HVAC and Plumbing solutions for Commercial and Hospitality clients across the country. Our team supports customers through ongoing service and maintenance, equipment repairs and upgrades, renovations, and larger capital projects. We have built our reputation around

Full-time

USD 60,000.00 - 72,000.00 per year

Service Desk Manager

Washington, District of Columbia

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3d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 109,525.50 per year

IT Service Desk Technical Lead (Operations)

Bethesda, Maryland

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Technical Support Services Job Qualifications: Skills: Customer Communications, Help Desk Management, ServiceNow Ticketing System Certifications: None Experience: 5 + years of related experience ship Required: No Job Description: IT Service Desk Technical Lead (Operations) GDIT is currently seeking an IT Service Desk T

Full-time

USD 81,349.00 - 103,500.00 per year

ServiceNow Developer

Reston, Virginia

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Today

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can prou

Full-time

USD 101,875.02 - 152,812.53 per year

Senior Product Manager, B2B Service Case Management & Ticketing

Reston, Virginia

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2d ago

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The TruOps Digital Experience team is responsible for modernizing TransUnion's global operational platforms and enabling more efficient, scalable, and customer-focused service experiences. This role sits on the B2B Service team and will support the modernization of case management and ticketing capabilities across Salesforce, helping advance one of Global Operations' top transformation pr

Full-time

USD 112,500.00 - 187,500.00 per year

IT Program Manager- Intel- TS/SCI with poly

McLean, Virginia

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Program Delivery and Execution Job Qualifications: Skills: Financial Management, Information Technology Project Management, Strategic Planning Certifications: None Experience: 10 + years of related experience ship Required: Yes Job Description: Oversee complex programs that drive i

Full-time

USD 178,500.00 - 241,500.00 per year

Program Manager / Task Order Lead (Technical) - Remote

Remote or Reston, Virginia

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Yesterday

This role is contingent upon a contract award. ICF is seeking an experienced Program Manager / Task Order Lead to lead delivery of a complex federal technology and data services program. This role will be responsible for integrated execution across ICF, subcontractors, and delivery partners, with accountability for cost, schedule, staffing, risk, governance, deliverables, client engagement, and overall task order performance. The ideal candidate has demonstrated experience managing complex fede

Full-time

USD 131,256.00 - 223,134.00 per year

Mid-Level Business Intelligence Analyst

Hybrid in Merrifield, Virginia

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12d ago

Job Title: Mid-Level Business Intelligence Analyst Location: Hybrid Reporting to Vienna, VA, Pensacola, FL, or Winchester, VA Type: Contract Responsibilities Support business decisions within the Digital department by providing quantitative and qualitative data analysis, reporting, and insights that evaluate the performance of new digital enhancements and help steward the overall experience and performance of the organization''s mobile and online applications, as well as employee-facing experien

Easy Apply

Contract

Depends on Experience

Senior ServiceNow Engineer

Reston, Virginia

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Today

Full-time

USD 141,850.78 - 212,776.16 per year

Advisor, Solutions Consulting

Reston, Virginia

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2d ago

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview Join a highly collaborative, customer-facing team that works at the intersection of telecommunications, technology, and client success. Team partners with customers throughout the full lifecycle - from implementation and onboarding to ongoing optimization and growth - ensuring maximum value from TruContact solutions. This role reports directly to the Senior Manager of the Solutions Consu

Full-time

USD 100,100.00 - 150,000.00 per year

Senior Business Intelligence Analyst

Hybrid in Merrifield, Virginia

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12d ago

Job Title: Senior Business Intelligence Analyst Location: Hybrid Reporting to Vienna, VA, Pensacola, FL, or Winchester, VA Type: Contract Responsibilities Support business decisions within the Digital department by providing quantitative and qualitative data analysis, reporting, and insights that evaluate the performance of new digital enhancements and help steward the overall experience and performance of the organization''s mobile and online applications, as well as employee-facing experience

Easy Apply

Contract

Depends on Experience

Systems Engineering Associate - GovCloud [Salesforce National Security]

Herndon, Virginia

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate

Full-time

USD 111,000.00 - 122,000.00 per year

SRE Systems Engineer (TS/SCI Clearance)

Herndon, Virginia

•

Today

Full-time

USD 117,200.00 - 176,700.00 per year

Director, Salesforce B2B Service Governance

Reston, Virginia

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2d ago

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The TruOps Digital Experience team is responsible for modernizing TruOps as TransUnion's global operational platform, with B2B Service focused on transforming how customer service, case management, and digital support experiences are delivered across the enterprise. This role supports B2B Care and Servicing, partners, resellers, and data furnishers by advancing Salesforce Case Management

Full-time

USD 150,100.00 - 225,000.00 per year

Windows Server OS Administrator

Remote or McLean, Virginia

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Today

Overview Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success. Responsibilities Install, test, and configure to networking standards, patch, monitor, backup, and maintain various Windows Server operating systems and associated software utilizing physical and virtual hardwar

Full-time

USD 85,000.00 per year

Project Manager / PMO Lead - Hybrid

Washington, District of Columbia

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2d ago

This role is contingent upon a contract award. ICF is seeking an experienced Project Manager / PMO Lead to support delivery of a complex federal technology and data services program. Reporting to the Program Manager, this role is responsible for day-to-day program management operations - including schedule, staffing coordination, risk tracking, governance support, deliverable quality, and cross-functional coordination across engineering, product, data, cybersecurity, and service operations work

Full-time

USD 118,807.00 - 201,971.00 per year

Lead Analytics & Visual Operation Engineer

Springfield, Virginia

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Today

Req ID: 41538 Summary Lead Analytics & Visual Operation Engineer Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and

Full-time

USD 159,200.00 - 160,000.00 per year

Field Service Engineer

Remote

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Today

As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our customers. Every day, you will work to support our advanced robotics in the field at customer worksites to deliver end-to-end customer-driven solutions. To thrive in this role, you must have exceptional technical capabilities, deep empathy for our customers, and familiarity with field service roles. You must be independent, decisive, and maintain a high attention to det

Full-time

Service Operations jobs in Germantown, MD, USA